Privacy Policy

Effective Date: [DATE]

Last Updated: [DATE]

Version: 2.2.0


Quick Summary

This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our Platform, you agree to this Policy. We are committed to transparency about our data practices and giving you control over your information.


Part 1: Core Policy

1. Introduction & Scope

1.1 Plain-Language Summary

We believe you should understand how your data is used in clear, simple terms. Here's a quick overview before we get into the details:

What We Do Why It Matters to You
We collect information you give us When you create an account, post content, or message others, we store that information to provide our services.
We collect some information automatically When you use our Platform, we gather technical data (like your device type and how you interact with features) to keep things running smoothly and improve your experience.
We use your information to provide and improve services Your data helps us show you relevant content, keep you safe, and make our Platform better.
We share information in limited circumstances We share data with service providers who help us operate, when legally required, and according to your privacy settings. We don't sell your personal information for money.
You have control over your information You can access, update, download, and delete your data. You can also control many privacy settings.
We protect your information We use industry-standard security measures to safeguard your data.

This summary is for convenience only. Please read the full Privacy Policy below for complete details about our data practices.

1.2 What This Policy Covers

Scope of This Policy:

This Privacy Policy ("Policy") describes how Boba, LLC ("Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you:

  • Visit our website(s) at https://boba.town
  • Use our mobile applications
  • Use our Platform and services
  • Interact with us through email, customer support, or social media
  • Participate in surveys, promotions, or events we sponsor

This Policy applies to:

  • All users of our Platform, whether registered or not
  • Visitors to our websites
  • Individuals who interact with us offline or through other channels

This Policy does not apply to:

  • Third-party websites, applications, or services linked from our Platform (these have their own privacy policies)
  • Information collected by other users of our Platform (their use of your information is governed by their own practices and applicable law)
  • Job applicants (see our separate Applicant Privacy Notice at [URL])
  • Employees and contractors (see our internal privacy policies)

Related Documents:

This Policy should be read together with:

  • Our Terms of Service, which govern your use of the Platform
  • Cookie Policy at https://boba.town/cookies, which provides detailed information about our use of cookies
  • Any feature-specific privacy notices provided when you use certain features

1.3 Data Controller

Who Is Responsible for Your Data:

For purposes of applicable data protection laws, the data controller responsible for your personal information is:

Boba, LLC 1312 17th Street Unit #2635 Denver, CO 80202 United States

Registration Information:

  • Company Registration Number: 20238352765
  • [If applicable: ICO Registration Number (UK): [NUMBER]]
  • [If applicable: EU Representative: See Section 1.5]

What "Data Controller" Means:

As the data controller, we determine the purposes and means of processing your personal information. We are responsible for ensuring your data is handled in compliance with applicable privacy laws.

When We Act as a Data Processor:

In some circumstances, we may process personal information on behalf of other parties (for example, when providing business services). In those cases, the other party is the data controller and their privacy policy applies to that processing.

1.4 Contact Information for Privacy Inquiries

General Privacy Questions:

If you have questions about this Policy or our privacy practices, please contact us:

By Email: privacy@boba.town

By Mail: Privacy Team Boba, LLC 1312 17th Street Unit #2635 Denver, CO 80202 United States

By Online Form: https://boba.town/privacy-request

What to Include:

When contacting us about privacy matters, please include:

  • Your full name and username (if applicable)
  • Your email address associated with your account
  • A detailed description of your question or request
  • Any relevant documentation or context

Response Time:

We aim to respond to privacy inquiries within 10 business days. Complex requests may take longer, and we will keep you informed of our progress.

1.5 Data Protection Officer

Our Data Protection Officer:

We have appointed a Data Protection Officer (DPO) to oversee our privacy practices and serve as a point of contact for data protection matters.

DPO Contact Information:

Name: Data Protection Officer

Email: dpo@boba.town

Mail: Data Protection Officer Boba, LLC 1312 17th Street Unit #2635 Denver, CO 80202 United States

When to Contact the DPO:

Contact our DPO if you:

  • Have concerns about how we handle your personal information
  • Want to exercise your data protection rights (access, deletion, etc.)
  • Believe we are not complying with data protection laws
  • Have questions about our data protection practices
  • Are a supervisory authority or regulator with inquiries

DPO Independence:

Our DPO operates independently and reports directly to our highest level of management. The DPO is not penalized for performing their duties and has access to resources needed to carry out their responsibilities.

1.6 EU/EEA Representative

For Users in the European Union and European Economic Area:

Although we are established outside the EU/EEA, we have appointed a representative in the EU in accordance with Article 27 of the GDPR.

EU Representative Contact Information:

Name: [EU REPRESENTATIVE NAME] Company: [EU REPRESENTATIVE COMPANY, if applicable] Address: [EU REPRESENTATIVE ADDRESS] [CITY, POSTAL CODE] [EU COUNTRY]

Email: [EU REPRESENTATIVE EMAIL]

Role of the EU Representative:

Our EU representative can:

  • Receive inquiries from data subjects in the EU/EEA regarding our data processing
  • Receive communications from supervisory authorities
  • Facilitate communication between you and us regarding privacy matters

The EU representative acts on our behalf but does not replace our obligations or your right to contact us directly.

1.7 UK Representative

For Users in the United Kingdom:

We have appointed a representative in the UK in accordance with Article 27 of the UK GDPR.

UK Representative Contact Information:

Name: [UK REPRESENTATIVE NAME] Company: [UK REPRESENTATIVE COMPANY, if applicable] Address: [UK REPRESENTATIVE ADDRESS] [CITY, POSTAL CODE] United Kingdom

Email: [UK REPRESENTATIVE EMAIL]

1.8 How This Policy May Change

Updates to This Policy:

We may update this Privacy Policy from time to time to reflect changes in:

  • Our data practices
  • Legal or regulatory requirements
  • Our business operations
  • Technology or security practices
  • Feedback from users

How We Notify You:

  • Material Changes: For significant changes that affect how we use or share your personal information, we will provide prominent notice (such as email notification or a banner on our Platform) before the changes take effect.
  • Minor Changes: For clarifications or minor updates that do not materially affect your rights, we will update the "Last Updated" date at the top of this Policy.

Your Continued Use:

Your continued use of the Platform after we post changes constitutes your acceptance of the updated Policy. If you do not agree with any changes, you should stop using the Platform and may request deletion of your account.

Accessing Previous Versions:

Previous versions of this Privacy Policy are available at https://boba.town/legal/archive or by contacting us. We maintain an archive of policies with their effective date ranges.

1.9 Children's Privacy

Age Restrictions:

Our Platform is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction, such as 16 in some EU countries). We do not knowingly collect personal information from children under this age.

Parental Consent:

In some jurisdictions, users between 13 and 16 (or the age of majority) may need parental or guardian consent to use certain features. Where required, we implement appropriate consent mechanisms.

If We Discover Child Data:

If we learn that we have collected personal information from a child without appropriate consent:

  • We will delete the information as quickly as possible
  • We will take steps to prevent future collection
  • We may suspend or terminate the associated account

Parental Rights:

Parents or guardians who believe we may have collected information from their child can contact us at privacy@boba.town to:

  • Review any information we may have collected
  • Request deletion of the information
  • Prevent further collection

Reporting Concerns:

If you become aware of a child using our Platform inappropriately, please report it to security@boba.town.

1.10 California Minors

Under 18 in California:

If you are a California resident under 18 years old and a registered user of our Platform, you may request removal of content or information you have publicly posted. To make such a request:

  • Contact us at privacy@boba.town
  • Include "California Minor Content Removal Request" in the subject line
  • Describe the content you want removed

Limitations:

Please note that removal:

  • May not ensure complete or comprehensive removal of the content
  • Does not apply to content posted by others
  • May not be possible where required by law or for legitimate business purposes

1.11 Accessibility

Accessible Formats:

We are committed to making our privacy information accessible to all users. If you need this Privacy Policy in an alternative format, please contact us at support@boba.town.

Available Formats:

  • Large print
  • Screen reader-compatible versions
  • Plain language summaries
  • Translations (see below)

1.12 Translations

Language:

This Privacy Policy is written in English. We may provide translations for convenience, but the English version is the official, legally binding version.

In Case of Conflict:

If there is any conflict between the English version and a translated version, the English version controls.

Requesting Translations:

If you need assistance understanding this Policy due to language barriers, please contact us at privacy@boba.town.


2. Information We Collect

We collect information in several ways: directly from you, automatically when you use our Platform, and from third parties. This section explains what information we collect and how we collect it.

2.1 Information You Provide

Account Registration Data:

When you create an account, we collect:

Data Type Examples Purpose
Identity Information Name, username, date of birth To create and identify your account
Contact Information Email address, phone number To communicate with you and secure your account
Authentication Data Password (stored in hashed form), security questions To protect your account
Demographic Information Gender, country/region (if provided) To personalize your experience and comply with local laws

Profile Information:

When you set up and customize your profile, we collect:

  • Profile photo and cover images
  • Bio and description
  • Location (city, region, or country you choose to display)
  • Links to your website or other social media accounts
  • Interests, preferences, and other information you choose to share
  • Profile settings and preferences

Content You Create and Upload:

When you use our Platform to create and share content, we collect:

  • Posts, comments, messages, and other text content
  • Photos, videos, audio recordings, and other media files
  • Metadata associated with your content (such as when and where it was created)
  • Reactions, likes, and other interactions with content
  • Lists, collections, and saved items
  • Draft content and content you start but don't publish

Communications:

When you communicate with us or other users, we collect:

  • Messages you send through our Platform (direct messages, group chats)
  • Emails and correspondence you send to our support team
  • Feedback, suggestions, and bug reports
  • Responses to surveys and questionnaires
  • Recordings of calls if you contact us by phone (with notice)
  • Chat logs from customer support interactions

Payment Information:

When you make purchases or receive payments, we collect:

  • Billing name and address
  • Payment method details (credit card, debit card, bank account, or other payment method)
  • Transaction history and purchase records
  • Tax identification information (for creators receiving payments)
  • Payout preferences and banking information (for creators and sellers)

Note: Full payment card numbers are processed by our payment processors and are not stored on our servers. We receive only partial card information (such as the last four digits) for identification purposes.

Verification Documents:

When you verify your identity or account, we may collect:

  • Government-issued identification documents (driver's license, passport, national ID)
  • Proof of address documents
  • Selfies or photos for identity verification
  • Business registration documents (for business accounts)
  • Tax forms and documentation

Verification documents are handled with enhanced security measures and retained only as long as necessary.

Survey and Research Participation:

When you participate in surveys or research, we collect:

  • Survey responses
  • Feedback and opinions
  • Usage patterns (if participating in user research)
  • Demographic information for research purposes

Participation is voluntary, and we will inform you how your responses will be used.

Event and Promotion Participation:

When you enter contests, promotions, or attend events, we collect:

  • Entry information
  • Eligibility verification data
  • Photos or recordings from events (with notice)
  • Winner information for prize fulfillment

2.2 Information Collected Automatically

Device Information:

When you access our Platform, we automatically collect information about your device:

Data Type Examples
Device Identifiers Device ID, advertising ID, hardware identifiers
Device Characteristics Device type, model, manufacturer, operating system and version
Browser Information Browser type and version, browser settings, plugins
Network Information IP address, mobile carrier, connection type (Wi-Fi, cellular)
Screen Information Screen size, resolution, orientation

Log Data and Usage Information:

We collect information about how you use our Platform:

  • Access Logs: Date and time of access, pages viewed, features used, actions taken
  • Interaction Data: Clicks, taps, scrolls, time spent on pages or features
  • Search Queries: Terms you search for on our Platform
  • Content Interactions: Content you view, like, share, comment on, or save
  • Feature Usage: Which features you use and how often
  • Error Logs: Crashes, errors, and performance issues you encounter
  • Referral Data: How you arrived at our Platform (links, search engines, other apps)

Location Data:

We may collect location information:

  • Approximate Location: Derived from your IP address, typically accurate to city or region level
  • Precise Location: If you grant permission, we may collect GPS-based location data from your device (see the Location Sharing Addendum in our Terms of Service for detailed terms)
  • Location from Content: Location information embedded in photos or other content you upload (EXIF data)
  • Location You Provide: City or region you enter in your profile or posts

You can control location collection through your device settings and account preferences.

Cookies and Similar Technologies:

We use cookies, pixels, web beacons, local storage, and similar technologies to collect information:

  • Essential Cookies: Required for the Platform to function (authentication, security, preferences)
  • Analytics Cookies: Help us understand how users interact with our Platform
  • Advertising Cookies: Used to deliver and measure advertising (where applicable)
  • Social Media Cookies: Enable social sharing and integration features

For detailed information, see our Cookie Policy at https://boba.town/cookies and Section 9 of this Privacy Policy.

Inferences:

We may derive inferences about you based on information we collect:

  • Interests and preferences based on your activity
  • Demographic inferences (such as age range)
  • Content preferences and recommendations
  • Account risk assessments for security purposes

2.3 Information from Third Parties

Social Login Providers:

If you choose to register or log in using a third-party service (such as Google, Facebook, or Apple), we receive:

  • Basic profile information (name, email address, profile photo)
  • Unique identifier from the social login provider
  • Other information you authorize the provider to share

The information we receive depends on your settings with the third-party provider and their privacy policy.

Payment Processors:

Our payment processors may share information with us:

  • Transaction confirmations and status
  • Partial payment method information (last four digits)
  • Fraud and risk assessments
  • Chargeback and dispute information

Advertising and Analytics Partners:

We may receive information from advertising and analytics partners:

  • Information about your interactions with ads
  • Demographic and interest information for advertising purposes
  • Attribution data (how you found our Platform)
  • Aggregated analytics and insights

Public Sources:

We may collect information from publicly available sources:

  • Public social media profiles
  • Public records and databases
  • News articles and public statements
  • Information you make publicly available on our Platform

Other Users:

Other users may provide information about you:

  • When they tag or mention you in content
  • When they share your content
  • When they add you to groups or conversations
  • When they upload contact information that includes you (with their consent)
  • When they report content or accounts involving you

Business Partners:

If we partner with other companies, we may receive:

  • Information necessary to provide joint services
  • Verification or identity information
  • Purchase or transaction information from integrated services

2.4 Special Categories of Data

Sensitive Personal Information:

We generally do not require you to provide sensitive personal information (also known as "special category data" under GDPR). However, you may choose to share such information, for example:

  • Racial or ethnic origin (in profile or content)
  • Political opinions (in content you post)
  • Religious or philosophical beliefs (in content you post)
  • Health information (in content you post)
  • Sexual orientation (in profile or content)
  • Biometric data (we do not currently collect biometric data; see Section 2.2)

How We Handle Sensitive Data:

  • We process sensitive data you voluntarily share only for the purposes of providing our services
  • We obtain explicit consent where required by law
  • We apply additional safeguards to protect sensitive information
  • You can control what sensitive information you share through your privacy settings

Biometric Information:

We do not currently collect biometric data. If we introduce features that use biometric data in the future, we will update this Privacy Policy and obtain your explicit consent where required by law before collecting such data.

2.5 Information We Do Not Collect

We do not intentionally collect:

  • Government ID numbers (except for verification purposes where required)
  • Financial account passwords or PINs
  • Complete payment card numbers (these are handled by payment processors)
  • Medical records or detailed health information (unless you choose to share in content)
  • Genetic or biometric data
  • Information about children under 13 (or applicable age in your jurisdiction)

We do not:

  • Purchase personal information from data brokers for marketing purposes
  • Collect information through deceptive means
  • Access your device's contacts, photos, or files without your permission

2.6 Accuracy of Information

Your Responsibility:

You are responsible for ensuring the information you provide is accurate and up to date. Inaccurate information may affect your ability to use certain features or receive communications from us.

Updating Your Information:

You can update your information at any time through:

  • Your account settings
  • Contacting our support team
  • Submitting a data correction request

Our Efforts:

We take reasonable steps to ensure the information we hold is accurate and, where necessary, kept up to date. We may periodically ask you to verify or update your information.


3. How We Use Your Information

This section explains the purposes for which we use the information we collect. We only use your information for legitimate purposes and, where required by law, with an appropriate legal basis.

3.1 Providing and Operating Our Services

Core Service Delivery:

We use your information to provide, maintain, and operate our Platform:

  • Account Management: Creating and managing your account, authenticating your identity, and maintaining your profile
  • Content Delivery: Displaying your content to you and others according to your settings, processing and storing your uploads
  • Communication Features: Enabling messaging, comments, and other communication between users
  • Transaction Processing: Processing purchases, payments, and payouts for marketplace and monetization features
  • Customer Support: Responding to your inquiries, troubleshooting issues, and providing assistance
  • Feature Functionality: Enabling all Platform features to work as intended

Service Improvement:

We use your information to improve our services:

  • Product Development: Developing new features and improving existing ones based on how users interact with our Platform
  • Performance Optimization: Identifying and fixing bugs, errors, and performance issues
  • User Experience Research: Understanding how users navigate and use our Platform to make it more intuitive
  • Testing: Testing new features and changes before broader release
  • Feedback Analysis: Analyzing user feedback and suggestions to prioritize improvements

3.2 Personalization

Content Personalization:

We use your information to personalize your experience:

  • Recommendations: Suggesting content, creators, and accounts you might be interested in based on your activity and preferences
  • Feed Curation: Ordering and prioritizing content in your feeds based on relevance to you
  • Search Results: Personalizing search results based on your history and preferences
  • Discovery: Helping you discover new content and creators aligned with your interests

Feature Personalization:

  • Interface Customization: Remembering your preferences for how the Platform looks and behaves
  • Language and Region: Displaying content in your preferred language and showing region-relevant information
  • Accessibility: Adapting the Platform to your accessibility preferences

Personalization Controls:

You can control many aspects of personalization through your settings. See Section 5 (Your Rights and Choices) for more information.

3.3 Communications

Transactional Communications:

We use your contact information to send essential service communications:

  • Account Notifications: Password resets, security alerts, account verification, and important account updates
  • Transaction Confirmations: Order confirmations, payment receipts, and shipping updates
  • Service Updates: Changes to our Terms, Privacy Policy, or features that affect you
  • Support Responses: Replies to your customer support inquiries

You cannot opt out of transactional communications while maintaining an account, as they are essential to providing our services.

Marketing Communications:

With your consent or where permitted by law, we may send:

  • Promotional Emails: Information about new features, special offers, and Platform updates
  • Newsletters: Regular updates about content, creators, or topics you may be interested in
  • Event Invitations: Invitations to events, webinars, or promotions
  • Partner Offers: Offers from carefully selected partners (with your consent)

Communication Preferences:

You can manage your marketing communication preferences:

  • Through your account settings
  • By clicking "unsubscribe" in any marketing email
  • By contacting us at privacy@boba.town

Push Notifications:

If you enable push notifications, we may send:

  • Activity notifications (likes, comments, follows, messages)
  • Reminders and alerts you've set up
  • Breaking news or time-sensitive content (if enabled)
  • Promotional notifications (if enabled)

You can control push notifications through your device settings and account preferences.

3.4 Safety and Security

Platform Safety:

We use your information to keep our Platform safe:

  • Content Moderation: Reviewing content for violations of our Terms and Community Guidelines
  • Abuse Prevention: Detecting and preventing harassment, bullying, and other abusive behavior
  • Harmful Content Detection: Identifying and removing illegal, violent, or otherwise harmful content
  • Child Safety: Protecting minors from exploitation and inappropriate content

Account Security:

We use your information to protect your account:

  • Fraud Prevention: Detecting and preventing fraudulent accounts, transactions, and activities
  • Unauthorized Access: Identifying and blocking unauthorized access attempts
  • Suspicious Activity: Alerting you to unusual activity on your account
  • Identity Verification: Verifying your identity when you perform sensitive actions

Platform Integrity:

We use your information to maintain Platform integrity:

  • Spam Prevention: Detecting and blocking spam, fake accounts, and coordinated inauthentic behavior
  • Bot Detection: Identifying and restricting automated abuse
  • Manipulation Prevention: Preventing manipulation of engagement metrics, recommendations, and other Platform systems
  • Terms Enforcement: Enforcing our Terms of Service and taking action against violations

Security Measures:

  • Threat Detection: Monitoring for security threats and vulnerabilities
  • Incident Response: Investigating and responding to security incidents
  • System Protection: Protecting our systems, networks, and infrastructure

3.5 Research and Analytics

Platform Analytics:

We use your information to understand how our Platform is used:

  • Usage Statistics: Measuring overall Platform usage, feature adoption, and user engagement
  • Performance Metrics: Tracking Platform performance, load times, and reliability
  • Trend Analysis: Identifying trends in how users interact with our Platform
  • A/B Testing: Testing variations of features to determine which performs better

Aggregated Research:

We may use aggregated and anonymized information for research:

  • Industry Research: Contributing to understanding of social media, content creation, and online behavior
  • Academic Partnerships: Collaborating with researchers on studies (using anonymized data)
  • Trend Reports: Publishing insights about Platform trends and user behavior (in aggregate form)

Your Privacy in Research:

  • Research uses aggregated or anonymized data that cannot identify you individually
  • We do not share identifiable personal information for research without your consent
  • You can opt out of certain analytics through your settings

3.6 Legal Compliance

Legal Obligations:

We use your information to comply with legal requirements:

  • Law Enforcement Requests: Responding to valid legal process (subpoenas, court orders, warrants)
  • Regulatory Compliance: Meeting requirements of data protection, consumer protection, and other laws
  • Tax Obligations: Fulfilling tax reporting and withholding requirements
  • Record Keeping: Maintaining records as required by law

Legal Rights:

We use your information to establish, exercise, or defend legal claims:

  • Dispute Resolution: Resolving disputes with users or third parties
  • Litigation: Defending against or pursuing legal claims
  • Investigations: Investigating potential violations of law or our Terms
  • Enforcement: Enforcing our agreements and policies

3.7 Advertising

Advertising on Our Platform:

If we display advertising on our Platform, we may use your information for:

  • Ad Delivery: Showing you advertisements on our Platform
  • Ad Targeting: Selecting ads that may be relevant to your interests based on your activity and profile
  • Ad Measurement: Measuring the effectiveness of advertisements
  • Ad Fraud Prevention: Detecting and preventing fraudulent ad activity

Your Advertising Choices:

  • Interest-Based Advertising: You can opt out of interest-based advertising through your settings
  • Ad Preferences: You can indicate preferences about the types of ads you see
  • Industry Opt-Outs: You can use industry tools like the Digital Advertising Alliance's opt-out at [DAA URL]

What We Don't Do:

  • We do not sell your personal information for money to advertisers
  • We do not share your private messages with advertisers
  • We do not use sensitive information (health, religion, sexual orientation) for ad targeting without your explicit consent

3.8 Artificial Intelligence and Automated Processing

AI and Machine Learning:

We use artificial intelligence and machine learning to:

  • Content Recommendations: Suggest content, creators, and accounts you might like
  • Content Moderation: Detect potentially violating content for human review
  • Safety Features: Identify spam, fake accounts, and malicious activity
  • Search and Discovery: Improve search results and content discovery
  • Accessibility: Generate captions, alt text, and other accessibility features
  • Content Understanding: Analyze content to categorize and organize it

Automated Decision-Making:

Some decisions may be made automatically by our systems:

  • Content Filtering: Automatic removal of content that clearly violates our policies
  • Account Restrictions: Temporary restrictions on accounts exhibiting suspicious behavior
  • Spam Detection: Automatic blocking of spam and malicious content
  • Age Restriction: Automatic age-gating of mature content

Your Rights:

  • For significant automated decisions, you have the right to request human review
  • You can contest automated decisions through our appeals process
  • See Section 5 for more information about your rights regarding automated processing

3.9 Business Operations

Business Purposes:

We use your information for legitimate business operations:

  • Financial Management: Processing transactions, managing accounts payable/receivable, financial reporting
  • Business Planning: Analyzing business performance and planning future development
  • Vendor Management: Working with service providers who help us operate
  • Corporate Transactions: In connection with mergers, acquisitions, or sale of assets (see Section 4)

Legal Bases for Processing (GDPR):

For users in the EU/EEA/UK, our legal bases for processing include:

Purpose Legal Basis
Providing services Performance of contract
Account security Legitimate interests
Marketing (with consent) Consent
Marketing (existing customers) Legitimate interests
Legal compliance Legal obligation
Safety and security Legitimate interests
Personalization Legitimate interests or consent
Advertising Consent or legitimate interests

You can request more information about our legal bases by contacting us.


4. How We Share Your Information

This section explains when and how we share your information with others. We are committed to being transparent about our sharing practices and ensuring your information is protected when shared.

4.1 Sharing With Other Users

Public Content:

When you create public content on our Platform, it may be visible to:

  • Other users of our Platform
  • Non-users who view public pages
  • Search engines (unless you opt out where available)
  • Third-party services that integrate with our Platform

Content You Share:

Your content sharing is controlled by your privacy settings:

  • Public Posts: Visible to anyone on or off the Platform
  • Followers Only: Visible only to your approved followers
  • Close Friends/Custom Lists: Visible only to users you've specifically selected
  • Direct Messages: Visible only to the conversation participants

Profile Information:

Depending on your settings, other users may see:

  • Your username and display name
  • Your profile photo and bio
  • Your public posts and activity
  • Your followers and following lists (if set to public)
  • Your approximate location (if enabled)

Interactions:

When you interact with others, they may see:

  • Comments, likes, and reactions you make on their content
  • Messages you send them
  • Collaborative content you create together
  • Your participation in groups, events, or communities

4.2 Sharing With Service Providers

What Are Service Providers?

Service providers are companies that help us operate, maintain, and improve our Platform. They act on our behalf and under our instructions.

Categories of Service Providers:

Category Examples What They Access
Cloud Infrastructure Hosting, storage, content delivery Content, account data
Payment Processing Payment processors, fraud prevention Transaction data, billing info
Analytics Usage analytics, performance monitoring Aggregated usage data
Customer Support Help desk, ticketing systems Support inquiries, account info
Communication Email, SMS, push notification services Contact information, message content
Security Fraud detection, anti-abuse services Activity patterns, security signals
Content Moderation AI moderation, human review services User content for review
Marketing Email marketing, attribution Contact info (with consent)

Protections for Service Provider Sharing:

All service providers must:

  • Sign data processing agreements with strict confidentiality requirements
  • Use your information only for the purposes we specify
  • Implement appropriate security measures
  • Delete or return data when our relationship ends
  • Undergo security assessments before engagement
  • Comply with applicable data protection laws

4.3 Sharing With Business Partners

Integration Partners:

If you connect third-party services to your account, we may share information with those services:

  • Social Logins: If you sign in using another service, we receive information from that service and may share limited information back
  • Connected Apps: Apps you authorize may access your information according to the permissions you grant
  • Cross-Posting: If you share content to other platforms, that content is shared with those platforms

Measurement Partners:

We work with partners to measure the reach and effectiveness of content:

  • Advertising Measurement: Partners who help us measure ad effectiveness
  • Content Analytics: Partners who provide content performance insights
  • Research Partners: Academic or commercial researchers (with appropriate safeguards)

Business Customers:

If you interact with business accounts on our Platform:

  • Businesses may receive information about your interactions with their content or ads
  • Transaction information is shared with merchants for purchases you make
  • Customer service interactions may be accessible to the business

4.4 Sharing for Legal Reasons

Legal Obligations:

We may share your information when required or permitted by law:

  • Court Orders: Responding to valid subpoenas, court orders, or warrants
  • Legal Process: Complying with legal process from law enforcement or government agencies
  • Regulatory Requirements: Meeting obligations to regulatory authorities
  • Tax Authorities: Providing information required for tax compliance

Our Process for Legal Requests:

When we receive legal requests, we:

  1. Carefully review each request for legal validity and proper scope
  2. Narrow overly broad requests when possible
  3. Notify you of requests when legally permitted, unless doing so would be counterproductive to the purpose of the request
  4. Object to requests we believe are improper
  5. Provide only the information legally required

Transparency Reporting:

We publish regular transparency reports detailing:

  • The number and types of legal requests we receive
  • How many requests we comply with
  • Requests by jurisdiction
  • Content removal and account restriction requests

4.5 Sharing to Protect Rights and Safety

Safety and Security:

We may share information when necessary to:

  • Prevent Harm: Protect the safety of any person from death or serious physical injury
  • Prevent Fraud: Detect, prevent, or investigate fraud or security issues
  • Protect Rights: Protect our rights, property, or the rights of others
  • Enforce Policies: Enforce our Terms of Service and Community Guidelines

Emergency Disclosures:

In genuine emergencies, we may share information:

  • With law enforcement to prevent imminent harm
  • With emergency services when there is risk to life
  • With appropriate parties to locate missing persons

Industry Cooperation:

We may share information with other platforms and industry groups to:

  • Prevent terrorism and child exploitation
  • Share threat intelligence about coordinated harmful activity
  • Participate in industry safety initiatives

4.6 Sharing in Business Transfers

Corporate Transactions:

Your information may be transferred in connection with business transactions:

  • Mergers and Acquisitions: If we merge with or are acquired by another company
  • Asset Sales: If we sell or transfer business assets
  • Restructuring: In corporate reorganizations or restructurings
  • Bankruptcy: In bankruptcy or insolvency proceedings

Protections in Business Transfers:

In any business transfer:

  • We will require the receiving party to honor this Privacy Policy or provide you notice of any changes
  • You will be notified of any change in ownership or control
  • Your choices will be preserved to the extent possible
  • You will have the opportunity to delete your account before a transfer

4.7 Sharing With Your Consent

Consent-Based Sharing:

We share information in other circumstances with your consent:

  • When you direct us to share with specific third parties
  • When you participate in promotions involving partners
  • When you use features that involve sharing with others
  • When you explicitly authorize sharing through your settings

Revoking Consent:

You can typically revoke consent for sharing by:

  • Changing your privacy settings
  • Disconnecting linked services
  • Contacting us with your request
  • Deleting your account

4.8 Aggregated and Anonymized Data

What Is Aggregated/Anonymized Data?

This is information that cannot reasonably be used to identify you:

  • Aggregated Data: Statistics about groups of users (e.g., "60% of users are between 18-34")
  • Anonymized Data: Individual-level data with identifying information removed
  • Pseudonymized Data: Data where identifying information is replaced with artificial identifiers

How We Use This Data:

We may share aggregated and anonymized data:

  • For industry research and reports
  • With partners for analytics and insights
  • In academic research
  • For public statistics about Platform usage

Safeguards:

  • We use industry-standard techniques for anonymization
  • We assess re-identification risks before sharing
  • We prohibit recipients from attempting to re-identify individuals
  • We regularly review our anonymization practices

4.9 International Data Transfers

Where We Transfer Data:

Your information may be transferred to and processed in:

  • Countries where we have operations
  • Countries where our service providers operate
  • Countries where our business partners are located

Transfer Safeguards:

For transfers outside your home country, we use appropriate safeguards:

Mechanism Description
Standard Contractual Clauses EU-approved contract terms for data transfers
Adequacy Decisions Transfers to countries with adequate data protection
Binding Corporate Rules Internal rules for intra-group transfers
Certification Frameworks Frameworks like EU-US Data Privacy Framework
Consent Your explicit consent for specific transfers

Your Rights:

You can:

  • Request information about international transfers of your data
  • Obtain copies of transfer safeguards
  • Object to certain transfers (subject to limitations)

4.10 Third-Party Content and Links

Third-Party Content:

Our Platform may contain content from third parties:

  • Embedded content (videos, maps, social media posts)
  • Advertisements from ad networks
  • User-generated content with third-party links

Third-Party Links:

When you click links to third-party sites:

  • Those sites have their own privacy policies
  • We are not responsible for their data practices
  • We encourage you to review their policies

Third-Party Integrations:

Third-party services you connect may:

  • Collect information directly from you
  • Receive information from us based on permissions you grant
  • Have their own terms and privacy policies

5. Your Privacy Controls & Rights

You have meaningful control over your information. This section explains the privacy controls available to you, your legal rights regarding your data, and how to exercise those rights.

5.1 Account Settings and Preferences

Privacy Settings:

You can control your privacy through settings in your account:

Setting Category What You Can Control
Profile Visibility Who can see your profile, bio, and public information
Content Visibility Default audience for your posts and content
Discoverability Whether you appear in search results and recommendations
Contact Permissions Who can message you or send connection requests
Activity Status Whether others can see when you're online
Read Receipts Whether others can see when you've read messages
Location Sharing Whether and when to share your location
Data for Personalization Whether we use your data to personalize your experience

How to Access Settings:

  • Mobile App: Profile β†’ Settings β†’ Privacy
  • Web: Account icon β†’ Settings β†’ Privacy & Safety
  • API: Settings endpoints (for developers)

Setting Defaults:

  • New accounts start with privacy-protective default settings
  • We notify you of important setting options during onboarding
  • You can review and modify all settings at any time

5.2 Communication Preferences

Marketing Communications:

You control whether you receive marketing communications:

  • Email Marketing: Opt in or out of promotional emails
  • Push Notifications: Control which types of notifications you receive
  • SMS/Text: Opt in or out of text message communications
  • In-App Messages: Control promotional messages within the app

Transactional Communications:

Some communications are necessary for your account and cannot be fully disabled:

  • Security alerts (password changes, suspicious activity)
  • Account notifications (changes to terms, important updates)
  • Transaction confirmations (purchases, subscription changes)
  • Legal notices (required by law)

Managing Preferences:

  • Unsubscribe Links: Use the unsubscribe link in any marketing email
  • Settings: Manage all preferences in your account settings
  • Frequency: Adjust how often you receive certain communications
  • Channels: Choose your preferred communication channels

5.3 Access and Portability

Right to Access:

You have the right to:

  • Obtain confirmation of whether we process your personal data
  • Access a copy of the personal data we hold about you
  • Receive information about how we process your data
  • Know the categories of data we collect and sources

Data Portability:

You can request a copy of your data in a portable format:

  • Download Your Data: Request a complete copy of your account data
  • Format: Data is provided in commonly used, machine-readable formats (JSON, CSV)
  • Scope: Includes content you've created, account information, and activity data
  • Timeframe: We process requests within 30 days (or as required by law)

How to Request Your Data:

  1. Go to Settings β†’ Privacy β†’ Download Your Data
  2. Select the categories of data you want
  3. Verify your identity
  4. Receive a notification when your download is ready
  5. Download within the available timeframe (typically 14 days)

5.4 Correction and Rectification

Right to Correct:

You have the right to correct inaccurate personal data:

  • Profile Information: Edit directly in your account settings
  • Account Details: Update email, phone, or other account information
  • Content: Edit or delete your own posts and content
  • Metadata: Request correction of system-generated data that is inaccurate

How to Request Corrections:

  • Self-Service: Most information can be corrected directly in your settings
  • Support Request: For data you cannot edit yourself, contact our support team
  • Verification: We may need to verify your identity for certain corrections

Our Response:

  • We will correct confirmed inaccuracies promptly
  • If we disagree with the correction, we will explain why
  • You can add a statement to your record if we cannot agree

5.5 Deletion

Right to Delete:

You have the right to request deletion of your personal data:

  • Account Deletion: Permanently delete your entire account and associated data
  • Content Deletion: Delete specific content you've created
  • Selective Deletion: Request deletion of specific categories of data

Account Deletion Process:

  1. Go to Settings β†’ Account β†’ Delete Account
  2. Review what will be deleted and what may be retained
  3. Confirm your identity
  4. Enter a reason (optional)
  5. Confirm deletion
  6. Grace period: 30 days to change your mind before permanent deletion

What Happens When You Delete:

Data Type What Happens
Your Content Permanently deleted
Your Profile Removed from the Platform
Your Messages Deleted from your account; copies may remain in recipients' accounts
Activity Logs Deleted after retention period
Backup Copies Deleted within 90 days

Exceptions to Deletion:

We may retain certain data even after deletion requests:

  • Data required for legal compliance (tax records, legal holds)
  • Data necessary to resolve disputes
  • Data needed to prevent fraud or abuse
  • Aggregated or anonymized data that cannot identify you
  • Data in others' accounts (e.g., messages you sent them)

5.6 Restriction of Processing

Right to Restrict:

In certain circumstances, you can request that we restrict processing of your data:

  • Accuracy Contested: While we verify the accuracy of data you've challenged
  • Unlawful Processing: If you prefer restriction over deletion
  • No Longer Needed: If we no longer need the data but you need it for legal claims
  • Objection Pending: While we consider your objection to processing

Effect of Restriction:

When processing is restricted:

  • We will store but not actively process the data
  • We will not use the data for any purpose except storage
  • We will notify you before lifting the restriction

5.7 Objection to Processing

Right to Object:

You can object to certain types of processing:

  • Legitimate Interests: Object to processing based on our legitimate interests
  • Direct Marketing: Object to processing for direct marketing purposes
  • Profiling: Object to automated profiling that affects you
  • Research: Object to processing for research or statistics

How to Object:

  • Use the relevant settings in your account
  • Contact our privacy team with your objection
  • Explain the grounds for your objection

Our Response:

  • For direct marketing: We will stop immediately
  • For other objections: We will assess and respond within 30 days
  • We will stop processing unless we have compelling legitimate grounds

5.8 Withdrawal of Consent

Right to Withdraw Consent:

Where we process data based on your consent, you can withdraw that consent at any time:

  • Effect: Withdrawal does not affect the lawfulness of processing before withdrawal
  • Ease: Withdrawing consent should be as easy as giving it
  • Consequence-Free: We will not penalize you for withdrawing consent

How to Withdraw Consent:

Consent Type How to Withdraw
Marketing emails Unsubscribe link or settings
Cookies Cookie settings or browser controls
Location sharing Device or app settings
Connected apps Disconnect in settings
Research participation Contact support
Sensitive data processing Contact privacy team

5.9 How to Exercise Your Rights

Methods for Submitting Requests:

What to Include:

  • Your name and account identifier (username or email)
  • The specific right you want to exercise
  • Details about your request
  • Preferred response method

Authorized Agents:

You can authorize someone to make requests on your behalf:

  • Provide written authorization
  • The agent must verify their identity
  • We may contact you directly to confirm

5.10 Verification Process

Why We Verify:

We verify your identity to protect your data from unauthorized access:

  • Prevent fraudulent requests
  • Ensure we respond to the correct person
  • Comply with legal requirements

Verification Methods:

Risk Level Verification Required
Low (e.g., settings change) Logged-in session
Medium (e.g., data download) Password confirmation or email verification
High (e.g., account deletion) Multi-factor verification

If We Cannot Verify:

  • We will explain what additional information we need
  • We may offer alternative verification methods
  • We will not process the request until verified

5.11 Response Timeframes

Standard Timeframes:

Region Initial Response Extension (if needed)
EU/EEA/UK (GDPR) 30 days +60 days with notice
California (CCPA/CPRA) 45 days +45 days with notice
Brazil (LGPD) 15 days As needed with notice
Other regions 30 days Varies by jurisdiction

What Affects Timing:

  • Complexity of the request
  • Number of requests from you
  • Need for verification
  • Technical challenges

5.12 Appeals and Complaints

Internal Appeals:

If you're not satisfied with our response:

  1. Contact our privacy team to appeal
  2. Provide details about your original request and concerns
  3. We will review and respond within 30 days
  4. Our Data Protection Officer may review complex appeals

External Complaints:

You have the right to lodge complaints with supervisory authorities:

Region Authority
EU/EEA Your local Data Protection Authority
UK Information Commissioner's Office (ICO)
California California Attorney General or California Privacy Protection Agency
Brazil Autoridade Nacional de ProteΓ§Γ£o de Dados (ANPD)

Our Commitment:

  • We take all complaints seriously
  • We cooperate with supervisory authorities
  • We work to resolve issues promptly and fairly

5.13 Do Not Track and Global Privacy Controls

Do Not Track:

Some browsers send "Do Not Track" signals. Our response to these signals:

  • We currently [do/do not] respond to DNT signals
  • You can use our privacy settings for more granular control

Global Privacy Control (GPC):

We recognize Global Privacy Control signals where required by law:

  • When we detect a GPC signal, we treat it as an opt-out of sale/sharing
  • This applies to the browser or device sending the signal
  • You may need to enable GPC on each browser/device

Other Privacy Signals:

We also honor:

  • CCPA opt-out preference signals
  • Industry opt-out mechanisms
  • Platform-specific privacy controls

6. Data Retention

We retain your information only as long as necessary for the purposes described in this Privacy Policy. This section explains our retention practices and the factors we consider when determining how long to keep your data.

6.1 General Retention Principles

Our Approach to Retention:

We follow these principles when determining data retention:

  • Purpose Limitation: We keep data only as long as needed for the purpose it was collected
  • Minimization: We regularly review and delete data that is no longer necessary
  • Legal Compliance: We retain data as required by applicable laws and regulations
  • User Control: We honor your deletion requests subject to legal and legitimate business requirements

Factors Affecting Retention:

When determining retention periods, we consider:

  • The nature and sensitivity of the information
  • The purpose for which it was collected
  • Legal requirements and regulatory guidance
  • Legitimate business needs
  • Your preferences and requests
  • Industry standards and best practices

6.2 Account Data Retention

Active Accounts:

While your account is active, we retain:

Data Type Retention Period
Account credentials Duration of account
Profile information Duration of account (updated as you change it)
Account settings Duration of account
Verification information Duration of account + legal requirements
Payment methods Until you remove them or account closure

Inactive Accounts:

For accounts that become inactive:

  • We may send reminders before taking action on dormant accounts
  • Accounts inactive for an extended period may be subject to deletion
  • We provide notice before deleting inactive accounts
  • You can prevent deletion by logging in or responding to our notice

6.3 Content Retention

Your Content:

Content Type Retention While Active After Deletion
Posts and updates Until you delete Removed within 30 days
Photos and videos Until you delete Removed within 30 days
Comments Until you delete Removed within 30 days
Messages Until you delete See messaging retention below
Stories/ephemeral content 24 hours (or set duration) Immediately after expiration
Live streams Per your settings As configured

Messaging Retention:

Direct messages have special retention considerations:

  • Messages you delete are removed from your view
  • Recipients may retain copies in their accounts
  • We may retain message metadata for safety purposes
  • Disappearing messages are deleted according to your settings
  • Reported messages may be retained for review

Shared Content:

Content you share with others:

  • Remains with recipients even if you delete your copy
  • May be saved, screenshot, or reshared by recipients
  • Downloaded copies are outside our control

6.4 Activity and Log Data Retention

Activity Logs:

Log Type Typical Retention Purpose
Login history 12 months Security, fraud prevention
IP addresses 90 days Security, abuse prevention
Device information 12 months Security, functionality
Feature usage 24 months (aggregated) Product improvement
Search history 18 months Personalization (if enabled)
Content interactions 24 months Recommendations

Server Logs:

Technical logs necessary for Platform operation:

  • Error logs: 90 days
  • Access logs: 30 days
  • Performance logs: 30 days
  • Security logs: 12 months or as required by law

6.5 Post-Deletion Retention

After You Delete Your Account:

When you delete your account, most data is removed immediately from active systems. However, some data may be retained:

Backup Retention:

  • Backup systems may contain your data for up to 90 days after deletion
  • Backups are used only for disaster recovery, not regular access
  • Data in backups is deleted during normal backup rotation

Legal and Safety Retention:

We may retain data after deletion for:

Reason Retention Period Examples
Legal holds Duration of legal matter Litigation, government investigation
Tax records 7 years or as required Transaction records, tax documents
Fraud prevention Up to 10 years Account abuse records, fraud indicators
Safety records As required Reports of harm, safety investigations
Legal claims Statute of limitations period Potential disputes

Anonymized Data:

  • Aggregated and anonymized data may be retained indefinitely
  • This data cannot be used to identify you
  • Used for research, analytics, and Platform improvement

6.6 Transaction and Financial Data Retention

Payment and Transaction Records:

Data Type Retention Period Reason
Transaction history 7 years Tax and accounting requirements
Payment method details Until removed + 90 days Dispute resolution
Invoices and receipts 7 years Legal and tax compliance
Refund records 7 years Accounting requirements
Creator earnings 7 years Tax reporting obligations

Subscription Records:

  • Active subscription data: Duration of subscription
  • Subscription history: 7 years for tax purposes
  • Cancellation records: 3 years

6.7 Communications Retention

Customer Support:

Communication Type Retention Period
Support tickets 3 years after resolution
Chat transcripts 2 years
Email correspondence 3 years
Phone call recordings (if applicable) 1 year

Surveys and Feedback:

  • Survey responses: 3 years (anonymized after 1 year)
  • Feedback submissions: 2 years
  • Beta/test feedback: Duration of program + 1 year

6.8 Legal and Compliance Data Retention

Regulatory Requirements:

Different jurisdictions require different retention periods:

Jurisdiction General Requirement
United States Varies by state and data type; typically 3-7 years for financial data
European Union As long as necessary; specific rules for certain data types
United Kingdom Similar to EU; sector-specific requirements
Brazil As long as necessary; specific rules in LGPD
California Specific requirements under CCPA/CPRA

Legal Holds:

When we receive legal process or anticipate litigation:

  • We preserve relevant data regardless of normal retention schedules
  • Preservation continues until the legal matter is resolved
  • We do not delete data subject to legal hold even upon user request

6.9 Feature-Specific Retention

Location Data:

  • Precise location: Deleted after use for the specific feature
  • Location history (if enabled): Per your settings, up to 18 months
  • Approximate location: May be retained longer for analytics (city-level)

Biometric Data (if applicable):

  • Face/voice recognition templates: Until you disable the feature
  • Deleted within 30 days of feature deactivation
  • Not shared with third parties

Third-Party Integrations:

  • Connection records: Duration of connection + 90 days
  • Data shared with third parties: Subject to their retention policies
  • Tokens and credentials: Until you revoke access

6.10 Your Retention Controls

Managing Your Data:

You have controls to manage retention of your data:

  • Delete Content: Remove individual posts, photos, messages
  • Clear History: Clear search history, watch history, activity
  • Download First: Download your data before deletion
  • Account Deletion: Request full account deletion

Automatic Deletion:

Some data is automatically deleted:

  • Ephemeral content after its set duration
  • Expired stories after 24 hours
  • Temporary files after processing
  • Session data after logout (configurable)

Retention Preferences:

Where available, you can set preferences for:

  • How long to keep search history
  • Whether to save content preferences
  • Duration for location history
  • Message retention settings

7. Data Security

Protecting your information is a top priority. This section describes the security measures we implement to safeguard your data and what you can do to help protect your account.

7.1 Our Security Commitment

Security Principles:

We are committed to protecting your data through:

  • Defense in Depth: Multiple layers of security controls
  • Least Privilege: Access only to what is necessary
  • Continuous Monitoring: Ongoing surveillance for threats
  • Regular Assessment: Frequent security testing and audits
  • Rapid Response: Quick action when issues are detected
  • Transparency: Open communication about security matters

Security Program:

Our security program includes:

  • Dedicated security team with industry expertise
  • Regular security training for all employees
  • Documented security policies and procedures
  • Executive oversight of security initiatives
  • Investment in security tools and infrastructure

7.2 Technical Security Measures

Encryption:

We use encryption to protect your data:

Data State Encryption Method
Data in transit TLS 1.2 or higher for all connections
Data at rest AES-256 encryption for stored data
Passwords Salted hashing using industry-standard algorithms
Payment data PCI DSS compliant encryption
Backups Encrypted with separate key management

Network Security:

Our network is protected by:

  • Firewalls and intrusion detection/prevention systems
  • DDoS (Distributed Denial of Service) mitigation
  • Network segmentation to isolate sensitive systems
  • Regular vulnerability scanning and penetration testing
  • Secure configuration management

Application Security:

Our applications are secured through:

  • Secure software development lifecycle (SDLC)
  • Code reviews and security testing
  • Regular security assessments and audits
  • Bug bounty program for responsible disclosure
  • Web application firewalls (WAF)
  • Protection against common vulnerabilities (OWASP Top 10)

7.3 Access Controls

Employee Access:

We control access to your data through:

Control Description
Role-based access Employees access only data needed for their role
Multi-factor authentication Required for all employees accessing systems
Access logging All access to user data is logged and monitored
Regular reviews Periodic review and removal of unnecessary access
Background checks Screening for employees with data access
Confidentiality agreements Contractual obligations to protect data

System Access:

Technical access controls include:

  • Strong authentication requirements
  • Session management and timeout policies
  • Privileged access management
  • Just-in-time access provisioning
  • Automated access revocation upon role change

Third-Party Access:

When vendors need access to data:

  • Contractual security requirements
  • Security assessments before engagement
  • Limited access scope and duration
  • Monitoring of third-party activities
  • Regular review of third-party access

7.4 Physical Security

Data Center Security:

Our infrastructure is hosted in secure facilities with:

  • 24/7 security personnel and surveillance
  • Biometric and multi-factor access controls
  • Visitor logging and escort requirements
  • Environmental controls (fire suppression, climate control)
  • Redundant power and connectivity
  • Geographic distribution for resilience

Office Security:

Our corporate facilities are protected by:

  • Access control systems
  • Security personnel
  • Visitor management
  • Clean desk policies
  • Secure disposal of physical media

7.5 Incident Detection and Response

Monitoring and Detection:

We continuously monitor for security threats:

  • Security information and event management (SIEM)
  • Anomaly detection and behavioral analytics
  • Threat intelligence integration
  • Automated alerting for suspicious activity
  • 24/7 security operations coverage

Incident Response:

When security incidents occur, we:

  1. Identify: Detect and confirm the incident
  2. Contain: Limit the scope and impact
  3. Eradicate: Remove the threat
  4. Recover: Restore normal operations
  5. Learn: Analyze and improve our defenses

For details on how we notify you in the event of a data breach, see Section 7.6 (Data Breach Notification) below.

7.6 Data Breach Notification

What Constitutes a Data Breach:

A "data breach" or "security breach" means an unauthorized access to, acquisition of, or disclosure of personal information that compromises the security, confidentiality, or integrity of that information. This includes situations where personal information is accessed by unauthorized persons, accidentally disclosed, lost, or stolen. Incidents that are contained before any personal information is accessed or acquired may not constitute a breach under applicable law.

Jurisdiction-Specific Notification Timelines:

When a breach triggers notification obligations, we comply with the applicable timelines:

Jurisdiction Notification to Authorities Notification to Individuals
EU/EEA (GDPR) Within 72 hours of becoming aware Without undue delay, where breach is likely to result in high risk to rights and freedoms
United Kingdom (UK GDPR) Within 72 hours of becoming aware Without undue delay, where high risk to individuals
California (CCPA/CPRA) N/A (Attorney General if 500+ residents) In the most expedient time possible and without unreasonable delay
Texas Within 60 days of determination Within 60 days of determination
New York As soon as possible to AG In the most expedient time possible
Other U.S. states Per state-specific requirements (typically 30–60 days) Per state-specific requirements
Brazil (LGPD) Within reasonable time to ANPD Within reasonable time, as directed by ANPD
Canada (PIPEDA) As soon as feasible to OPC As soon as feasible, where real risk of significant harm
Australia Within 30 days to OAIC As soon as practicable, where likely serious harm
South Korea (PIPA) Within 72 hours to PIPC Without delay

If your jurisdiction is not listed above, we will comply with applicable local breach notification requirements.

How We Notify You:

If a breach affects your personal information, we will notify you through one or more of the following methods:

  • Email to the address associated with your account
  • In-app or on-platform notification
  • Push notification (if you have notifications enabled)
  • Prominent notice on our website
  • Postal mail, where required by law or where we lack electronic contact information

We will make reasonable efforts to reach you through the most direct and expedient means available.

Content of Our Notification:

Our breach notification will include:

  • A description of the incident and when it occurred (or our best estimate)
  • The types of personal information involved
  • What we have done and are doing in response
  • Steps you can take to protect yourself
  • Contact information for our privacy or security team for follow-up questions
  • Contact information for relevant regulatory authorities (where required by law)

Third-Party Processor Breaches:

When a breach occurs at a third-party service provider processing data on our behalf:

  • Our data processing agreements require providers to notify us without undue delay upon discovering a breach
  • We treat processor breaches with the same urgency and follow the same notification procedures as breaches in our own systems
  • We will identify the affected third party in our notification to you, unless doing so would compromise an ongoing investigation

Remediation and Support:

Depending on the nature and severity of the breach, we may offer affected users:

  • Free credit monitoring or identity protection services
  • Password reset requirements and enhanced account security measures
  • Dedicated support channels for breach-related inquiries
  • Guidance on steps to protect yourself from potential misuse of your information

Record-Keeping:

We maintain records of all data breaches, including those that did not trigger notification obligations. These records include the facts of the breach, its effects, and the remedial actions taken, in compliance with GDPR Article 33(5) and other applicable requirements.

7.7 Security Certifications and Compliance

Certifications:

We maintain industry-recognized security certifications:

Certification Description
SOC 2 Type II Independent audit of security, availability, and confidentiality controls
ISO 27001 International standard for information security management
PCI DSS Payment Card Industry Data Security Standard for payment processing

Compliance Programs:

We comply with applicable security requirements:

  • Industry-specific regulations
  • Contractual security obligations
  • Regional data protection requirements
  • Platform and app store security standards

Audits and Assessments:

Our security is regularly verified through:

  • Annual third-party security audits
  • Regular penetration testing
  • Vulnerability assessments
  • Compliance audits

7.8 Your Security Responsibilities

Account Security:

You play an important role in protecting your account:

Strong Passwords:

  • Use a unique password for your account
  • Make it long (12+ characters) and complex
  • Don't reuse passwords from other sites
  • Consider using a password manager

Additional Security Features:

  • Enable any additional security features we may offer
  • Keep backup codes or recovery options in a secure location

Session Security:

  • Log out when using shared devices
  • Review active sessions regularly
  • Remove sessions you don't recognize
  • Don't save passwords on public computers

7.9 Protecting Against Common Threats

Phishing:

Protect yourself from phishing attacks:

  • We will never ask for your password via email
  • Verify URLs before entering credentials
  • Be suspicious of urgent requests for account information
  • Report suspicious emails to us

Social Engineering:

Be aware of manipulation tactics:

  • Don't share verification codes with anyone
  • Be cautious of unsolicited contact claiming to be from us
  • Verify requests through official channels
  • Don't click links in suspicious messages

Malware:

Protect your devices:

  • Keep your operating system and apps updated
  • Use reputable antivirus/anti-malware software
  • Don't download software from untrusted sources
  • Be cautious with email attachments

7.10 Security Features We Provide

Account Protection:

Features to help secure your account:

Feature Description
Additional security features Additional verification options we may offer beyond password
Login alerts Notifications of new device logins
Session management View and end active sessions
Password requirements Enforcement of minimum password strength
Account recovery Secure process for regaining access

Activity Monitoring:

Tools to monitor your account:

  • Login history showing devices and locations
  • Security checkup to review your settings
  • Alerts for suspicious activity
  • Privacy checkup for your sharing settings

Recovery Options:

If you lose access to your account:

  • Email recovery
  • Phone number recovery
  • Trusted contacts (if configured)
  • Identity verification process

7.11 Reporting Security Issues

Bug Bounty Program:

We welcome responsible security research:

  • Report vulnerabilities through our bug bounty program
  • Rewards for qualifying discoveries
  • Safe harbor for good-faith researchers
  • Details at https://boba.town/security

Reporting Security Concerns:

If you notice something suspicious:

  • Compromised Account: Use our account recovery process
  • Phishing: Report to security@boba.town
  • Vulnerabilities: Submit through our bug bounty program
  • General Concerns: Contact our security team

What to Report:

  • Suspicious emails or messages claiming to be from us
  • Unauthorized access to your account
  • Security vulnerabilities in our Platform
  • Potential data breaches or exposures

7.12 Limitations

No Absolute Security:

While we implement robust security measures:

  • No system is completely immune to attack
  • We cannot guarantee absolute security
  • Security requires ongoing vigilance
  • New threats emerge constantly

Shared Responsibility:

Security is a partnership:

  • We protect our systems and your data
  • You protect your account credentials and devices
  • Together we create a more secure environment

8. International Data Transfers

Our Platform operates globally, which means your information may be transferred to and processed in countries other than your own. This section explains how we handle international transfers of your data and the protections we have in place.

8.1 Where Your Data Is Processed

Our Global Operations:

We operate in multiple countries and regions:

Region Operations
United States Primary data centers, headquarters, core operations
European Union Regional data centers, local operations, customer support
Asia-Pacific Regional data centers, local operations
Other Regions Local offices, customer support, content moderation

Why We Transfer Data Internationally:

Your data may be transferred internationally for:

  • Service Delivery: Providing you with our global Platform
  • Infrastructure: Utilizing data centers and cloud services worldwide
  • Support: Offering customer support across time zones
  • Operations: Running our global business operations
  • Safety: Conducting content moderation and trust & safety operations
  • Legal: Responding to legal requests from various jurisdictions

8.2 Transfer Mechanisms

Legal Frameworks for Transfers:

We use appropriate legal mechanisms to transfer data internationally:

Mechanism Description When Used
Standard Contractual Clauses (SCCs) EU-approved contract terms that require recipients to protect data Transfers from EU/EEA to non-adequate countries
International Data Transfer Agreement (IDTA) UK-approved contract terms for international transfers Transfers from UK to non-adequate countries
Adequacy Decisions Formal recognition that a country provides adequate protection Transfers to countries the EU/UK has approved
EU-US Data Privacy Framework Certification program for US companies Transfers to certified US organizations
Binding Corporate Rules (BCRs) Internal rules approved by data protection authorities Intra-group transfers (if applicable)
Consent Your explicit consent to a specific transfer Specific situations where you've agreed
Contractual Necessity Transfer necessary to perform our contract with you Providing services you've requested

Our Commitments:

Regardless of where your data is processed, we commit to:

  • Applying consistent privacy protections
  • Honoring this Privacy Policy
  • Complying with applicable laws
  • Implementing appropriate security measures

8.3 Adequacy Decisions

What Are Adequacy Decisions?

Adequacy decisions are formal determinations by the European Commission or UK government that a country provides an adequate level of data protection, allowing data to flow freely to that country.

Countries with EU Adequacy Decisions:

As of the last update to this policy, the EU has recognized the following countries/territories as providing adequate protection:

  • Andorra
  • Argentina
  • Canada (commercial organizations under PIPEDA)
  • Faroe Islands
  • Guernsey
  • Israel
  • Isle of Man
  • Japan
  • Jersey
  • New Zealand
  • Republic of Korea (South Korea)
  • Switzerland
  • United Kingdom
  • United States (for organizations certified under the EU-US Data Privacy Framework)
  • Uruguay

UK Adequacy Decisions:

The UK has made its own adequacy decisions, which may include additional countries.

Note: Adequacy decisions can change. We monitor regulatory developments and update our practices accordingly.

8.4 Standard Contractual Clauses

What Are SCCs?

Standard Contractual Clauses are model contract terms approved by the European Commission that provide appropriate safeguards for data transfers.

How We Use SCCs:

  • We incorporate SCCs into agreements with service providers and partners
  • We use the appropriate SCC modules based on our role (controller or processor)
  • We supplement SCCs with additional security measures where appropriate
  • We conduct transfer impact assessments as required

UK International Data Transfer Agreement:

For transfers from the UK, we use the UK's International Data Transfer Agreement (IDTA) or the UK Addendum to the EU SCCs.

Obtaining Copies:

You can request copies of the SCCs or other transfer mechanisms we use by contacting our privacy team.

8.5 EU-US and UK-US Data Privacy Framework

What Is the Data Privacy Framework?

The EU-US Data Privacy Framework (and UK Extension) is a mechanism that allows certified US organizations to receive personal data from the EU, UK, and Switzerland.

Our Participation:

Boba, LLC [is/is not] certified under the EU-US Data Privacy Framework. [If certified: Our certification can be verified at https://www.dataprivacyframework.gov/]

Framework Principles:

Certified organizations must adhere to principles including:

  • Notice about data practices
  • Choice regarding use and disclosure
  • Security safeguards
  • Data integrity and purpose limitation
  • Access rights for individuals
  • Recourse and enforcement mechanisms

8.6 Supplementary Measures

Additional Protections:

Beyond legal mechanisms, we implement supplementary measures:

Technical Measures:

  • Encryption of data in transit and at rest
  • Pseudonymization where appropriate
  • Access controls and authentication
  • Security monitoring and incident detection

Organizational Measures:

  • Privacy policies and procedures
  • Staff training on data protection
  • Confidentiality agreements
  • Regular audits and assessments

Contractual Measures:

  • Obligations on recipients to protect data
  • Rights to audit compliance
  • Requirements for breach notification
  • Restrictions on further transfers

8.7 Transfer Impact Assessments

What Are TIAs?

Transfer Impact Assessments evaluate whether the destination country provides adequate protection for transferred data, considering:

  • The laws of the destination country
  • Government access practices
  • Effectiveness of legal remedies
  • Contractual protections in place

Our Approach:

We conduct Transfer Impact Assessments when required:

  • Before initiating new transfer arrangements
  • When laws in destination countries change
  • Periodically for ongoing transfers
  • When regulatory guidance is updated

8.8 Government Access Requests

Our Approach:

When we receive government requests for user data:

  • We carefully review each request for legal validity
  • We challenge overbroad or improper requests
  • We notify users when permitted by law
  • We provide the minimum information legally required
  • We publish transparency reports on request volumes

Protections Against Unlawful Access:

We implement measures to protect against unlawful government access:

  • Strong encryption
  • Limited data collection
  • Access controls
  • Legal review of requests
  • Challenging improper requests

8.9 Your Rights Regarding International Transfers

Information Rights:

You have the right to:

  • Know where your data is transferred
  • Understand the safeguards in place
  • Receive copies of transfer mechanisms (such as SCCs)
  • Object to certain transfers

How to Exercise Your Rights:

Contact our privacy team to:

  • Request information about international transfers
  • Obtain copies of transfer safeguards
  • Ask questions about our transfer practices

8.10 Specific Regional Transfers

Transfers from the European Economic Area (EEA):

When we transfer data from the EEA:

  • We rely on adequacy decisions where available
  • We use SCCs for transfers to non-adequate countries
  • We conduct Transfer Impact Assessments as required
  • We implement supplementary measures where necessary

Transfers from the United Kingdom:

For transfers from the UK:

  • We follow UK GDPR requirements
  • We use the UK IDTA or UK Addendum to EU SCCs
  • We recognize UK adequacy decisions
  • We comply with ICO guidance

Transfers from Switzerland:

For transfers from Switzerland:

  • We comply with the Swiss Federal Act on Data Protection
  • We use appropriate transfer mechanisms
  • We recognize Swiss-specific requirements

8.11 Changes to Transfer Mechanisms

Monitoring Developments:

We actively monitor:

  • Regulatory changes affecting international transfers
  • Court decisions impacting transfer mechanisms
  • New adequacy decisions
  • Guidance from data protection authorities

Adapting Our Practices:

When transfer mechanisms change:

  • We assess the impact on our operations
  • We implement required changes promptly
  • We update our agreements with partners
  • We notify users of significant changes

9. Children's Privacy

Protecting children online is extremely important to us. This section explains our approach to children's privacy, age restrictions, and compliance with laws designed to protect minors.

9.1 Age Requirements

Minimum Age to Use Our Platform:

Region Minimum Age
United States 13 years old
European Union/EEA 16 years old (or lower if member state allows, minimum 13)
United Kingdom 13 years old
South Korea 14 years old
Brazil 18 years old (or with parental consent)
Other regions 13 years old (or age of digital consent in your country)

Age Verification:

We rely on self-declaration of age during registration to verify that users meet our age requirements. We do not use programmatic age verification or technology-based age estimation. If we have reason to believe a user is underage based on content or activity, we will take appropriate action as described below.

What Happens If We Learn a User Is Underage:

If we discover that a user does not meet our minimum age requirements:

  • We will terminate the account
  • We will delete personal information collected from that user
  • We may retain limited information necessary for safety purposes
  • Parents/guardians may contact us regarding their child's information

9.2 Children Under 13 (COPPA Compliance)

Our Policy:

Our Platform is not directed at children under 13, and we do not knowingly collect personal information from children under 13 in the United States.

Children's Online Privacy Protection Act (COPPA):

In compliance with COPPA:

  • We do not knowingly collect personal information from children under 13
  • If we learn we have collected information from a child under 13, we will delete it promptly
  • Parents can contact us to review, delete, or stop collection of their child's information
  • We do not condition participation on disclosure of more information than reasonably necessary

If You Are a Parent or Guardian:

If you believe your child under 13 has provided us with personal information:

  1. Contact us immediately at privacy@boba.town
  2. Provide details to help us locate the account
  3. We will investigate and delete the information if confirmed
  4. We will notify you of the actions taken

9.3 Teen Privacy (Ages 13-17)

Enhanced Protections for Teens:

We provide additional protections for users between 13 and 17:

Protection Description
Default Privacy Settings More restrictive default settings for teen accounts
Limited Advertising Restrictions on targeted advertising to teens
Content Restrictions Age-appropriate content controls
Direct Messaging Limits on who can message teen users
Discoverability Reduced visibility in search and recommendations by default
Time Management Optional tools to manage time spent on Platform

Features We Limit for Teens:

Certain features may be limited or unavailable for teen users:

  • Live streaming (may require additional verification)
  • Monetization features
  • Certain direct messaging capabilities
  • Some third-party integrations
  • Features involving financial transactions

Parental Involvement:

We encourage parental involvement in teens' online activities:

  • Family sharing and supervision tools (where available)
  • Resources for parents about Platform safety
  • Ability for parents to report concerns
  • Support for parent-teen conversations about online safety

9.4 Parental Consent

When Parental Consent Is Required:

In some jurisdictions, parental consent may be required:

Jurisdiction Consent Age Requirement
EU/EEA (varies by country) 13-16 Parental consent for users below digital age of consent
United Kingdom 13 Parental consent may be required for certain processing
South Korea 14 Parental consent for users under 14
Brazil 18 Parental consent for users under 18
United States 13 Parental consent for users under 13 (COPPA)

How We Obtain Parental Consent:

When parental consent is required, we may:

  • Request parent/guardian email address
  • Send verification to parent/guardian
  • Use third-party verification services
  • Require signed consent forms for certain features
  • Implement other reasonable verification methods

Verifying Parental Consent:

We use reasonable methods to verify that consent is provided by a parent or guardian:

  • Email verification plus additional steps
  • Credit card verification (small charge, refunded)
  • Government ID verification
  • Video call verification
  • Signed consent forms

9.5 Information We Collect From Minors

Limited Collection:

For users we know to be minors, we limit our data collection:

Data Type Collection Approach
Account information Minimum necessary for account creation
Content User-generated content with enhanced protections
Location Precise location disabled by default; requires explicit activation
Contacts Not collected without explicit consent
Behavioral data Limited collection for personalization
Advertising data Restricted or prohibited for ad targeting

What We Don't Collect From Minors:

We do not collect the following from known minor users:

  • Precise geolocation without explicit consent
  • Biometric data
  • Data for behavioral advertising (in most jurisdictions)
  • Sensitive personal information beyond what's necessary

9.6 How We Use Minor's Information

Purpose Limitations:

We use information from minor users only for:

  • Providing and maintaining the Platform
  • Safety and security
  • Age-appropriate content recommendations
  • Customer support
  • Legal compliance

Prohibited Uses:

We do not use minor's information for:

  • Behavioral or targeted advertising (where prohibited)
  • Sale to third parties
  • Profiling that produces legal or significant effects
  • Creating marketing profiles

9.7 Parent and Guardian Rights

Your Rights as a Parent/Guardian:

If you are a parent or legal guardian, you have the right to:

Right Description
Review Review personal information collected from your child
Delete Request deletion of your child's personal information
Consent Provide or withdraw consent for data collection
Opt-out Opt your child out of certain data practices
Access Access your child's account (with appropriate verification)
Restrict Request restrictions on how we use your child's data

How to Exercise These Rights:

To exercise rights regarding your child's information:

  1. Contact us at privacy@boba.town
  2. Provide verification of your identity and relationship to the child
  3. Specify the action you are requesting
  4. We will respond within the timeframe required by applicable law

Verification Requirements:

To protect children, we verify parent/guardian identity through:

  • Government-issued ID
  • Notarized statement
  • Other reliable verification methods
  • Consistency with account information

9.8 Safety Features for Minors

Built-In Protections:

We implement safety features specifically for minor users:

Content Safety:

  • Age-appropriate content filtering
  • Sensitive content warnings
  • Restricted access to mature content
  • AI-powered content moderation

Interaction Safety:

  • Limits on who can contact minor users
  • Blocking and reporting tools
  • Comment filtering
  • Restricted live features

Account Safety:

  • Enhanced privacy defaults
  • Limited public visibility
  • Restricted discovery features
  • Protected profile information

9.9 Education and Resources

For Parents and Guardians:

We provide resources to help parents:

  • Safety Center with tips and guides
  • Information about Platform features and controls
  • Guidance on talking to children about online safety
  • Information about reporting concerns

For Educators:

Resources for schools and educators:

  • Digital citizenship materials
  • Classroom discussion guides
  • Information about educational use
  • Reporting mechanisms for schools

For Young Users:

Age-appropriate resources for young users:

  • Tips for staying safe online
  • Information about privacy settings
  • How to report problems
  • Resources for help and support

9.10 Reporting Concerns About Minors

How to Report:

If you have concerns about a minor's safety on our Platform:

Concern Type How to Report
Underage user Report through in-app reporting or contact us
Harmful content involving minors Use urgent reporting feature
Exploitation or abuse Report immediately; we escalate to authorities
Bullying or harassment Report through safety tools
Mental health concerns Report with concern type; we provide resources

Our Response:

When we receive reports involving minors:

  • We prioritize review of these reports
  • We take swift action to protect the minor
  • We report illegal content to appropriate authorities (e.g., NCMEC)
  • We preserve evidence as required by law
  • We may contact parents/guardians if appropriate

9.11 Legal Compliance

Laws We Comply With:

We comply with children's privacy laws worldwide:

Law Jurisdiction Key Requirements
COPPA United States Parental consent for under 13; notice; deletion rights
CAADCA California Age estimation; DPIAs for children; default high privacy; no profiling by default; no dark patterns
GDPR (children's provisions) EU/EEA Age of digital consent; parental consent; clear language
UK Age Appropriate Design Code United Kingdom Best interests of child; default privacy; data minimization
LGPD (children's provisions) Brazil Best interests of child; parental consent
PIPA South Korea Parental consent for under 14

Age Appropriate Design:

We comply with age-appropriate design codes in applicable jurisdictions, including the UK Age Appropriate Design Code (Children's Code) and the California Age-Appropriate Design Code Act (CAADCA). Our approach includes:

  • We design with the best interests of children as a primary consideration
  • We use high privacy settings by default for users under 18
  • We minimize data collection from children and teens
  • We provide prominent, clear, and age-appropriate privacy information
  • We do not use nudge techniques, dark patterns, or other design elements that encourage children to provide more data or choose privacy-diminishing options
  • We do not profile children or teens by default
  • We conduct Data Protection Impact Assessments (DPIAs) for features and services likely to be accessed by children
  • We provide age-appropriate explanations to young users about how their data is used
  • We implement age estimation measures as required by applicable law

For detailed implementation of the UK AADC, see Supplement 1, Section 1.10. For California CAADCA-specific provisions, see Supplement 2, Section 2.13.

9.12 Updates to Children's Privacy Practices

Changes to This Section:

When we make material changes to our children's privacy practices:

  • We provide notice to users and parents
  • We update this Privacy Policy
  • We may seek fresh consent where required
  • We give parents opportunity to review changes

Contact for Children's Privacy:

For questions specifically about children's privacy:


10. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our Platform, remember your preferences, understand how you use our services, and improve your experience. This section explains what these technologies are, how we use them, and your choices.

10.1 What Are Cookies and Similar Technologies?

Cookies:

Cookies are small text files that websites place on your device when you visit. They help websites remember information about your visit, like your preferred language and other settings.

Cookie Type Description
Session cookies Temporary cookies deleted when you close your browser
Persistent cookies Remain on your device for a set period or until you delete them
First-party cookies Set by the website you're visiting
Third-party cookies Set by other parties (advertisers, analytics providers)

Similar Technologies:

We also use other tracking technologies:

Technology Description
Pixels/Web beacons Tiny images that track whether you've opened an email or visited a page
Local storage Data stored in your browser that persists longer than cookies
Session storage Data stored temporarily during a browser session
Device fingerprinting Collecting device attributes to identify your device
SDKs Software in our mobile apps that collects data
ETags Identifiers used for caching that can also track users

10.2 Types of Cookies We Use

Essential Cookies:

These cookies are necessary for the Platform to function:

Purpose Examples
Authentication Keeping you logged in
Security Detecting fraud and protecting your account
Load balancing Distributing traffic across servers
Session management Maintaining your session state
User preferences Remembering your cookie consent choices

You cannot opt out of essential cookies as they are required for basic Platform functionality.

Functional Cookies:

These cookies enable enhanced features:

Purpose Examples
Language preferences Remembering your language selection
Region settings Showing content relevant to your location
Accessibility Remembering accessibility preferences
Personalization Customizing your experience based on your choices
Video players Remembering volume settings and playback position

Analytics Cookies:

These cookies help us understand how users interact with our Platform:

Purpose Examples
Usage statistics Pages visited, time spent, features used
Performance monitoring Load times, errors, technical issues
A/B testing Testing different versions of features
User journeys Understanding how users navigate the Platform
Aggregate reporting Generating anonymized usage reports

Advertising Cookies:

These cookies are used for advertising purposes:

Purpose Examples
Ad targeting Showing relevant ads based on interests
Ad measurement Measuring ad effectiveness and conversions
Frequency capping Limiting how often you see an ad
Cross-site tracking Understanding behavior across websites
Attribution Determining which ads led to actions

10.3 First-Party vs. Third-Party Cookies

First-Party Cookies:

Cookies set by us (on our domain):

  • Used for core Platform functionality
  • Controlled by our Privacy Policy
  • Subject to our data practices

Third-Party Cookies:

Cookies set by other companies:

Category Examples Purpose
Analytics providers Google Analytics, Mixpanel Usage analytics
Advertising networks Google Ads, Meta Ad serving and measurement
Social media Facebook, Twitter buttons Social sharing features
Customer support Zendesk, Intercom Support chat functionality
Security reCAPTCHA Bot detection and security

Third-Party Policies:

Third parties have their own privacy policies:

  • We encourage you to review their policies
  • We are not responsible for their data practices
  • You can often opt out through their services directly

10.4 How We Use Cookies

Platform Operation:

  • Authenticating users and maintaining sessions
  • Remembering your settings and preferences
  • Enabling core features and functionality
  • Providing security and preventing fraud

Performance and Analytics:

  • Understanding how you use our Platform
  • Identifying and fixing technical issues
  • Measuring feature adoption and engagement
  • Improving Platform performance

Personalization:

  • Customizing content recommendations
  • Remembering your preferences
  • Providing a tailored experience
  • Showing relevant information

Advertising (if applicable):

  • Delivering advertisements on our Platform
  • Measuring ad effectiveness
  • Limiting ad frequency
  • Understanding ad-driven conversions

10.5 Cookie Consent

How We Obtain Consent:

When you first visit our Platform (in jurisdictions where required):

  • We display a cookie banner or notice
  • We explain what cookies we use and why
  • We provide options to accept or customize
  • We record your consent choice

Consent Options:

Option Description
Accept All Accept all cookies including advertising
Reject All (non-essential) Accept only essential cookies
Customize Choose which categories to accept
Manage Later Adjust preferences in settings at any time

Regional Requirements:

Region Consent Requirement
EU/EEA (ePrivacy/GDPR) Prior consent for non-essential cookies
UK (PECR/UK GDPR) Prior consent for non-essential cookies
California (CCPA/CPRA) Opt-out right for sale/sharing via cookies
Brazil (LGPD) Consent or legitimate interest
Other regions Varies by jurisdiction

10.6 Managing Your Cookie Preferences

Through Our Platform:

You can manage cookies through our cookie settings:

  • Access cookie preferences at any time
  • Change your consent choices
  • View which cookies are active
  • Location: [Cookie Settings Link]

Through Your Browser:

Most browsers allow you to control cookies:

Browser How to Manage Cookies
Chrome Settings β†’ Privacy and Security β†’ Cookies
Firefox Settings β†’ Privacy & Security β†’ Cookies
Safari Preferences β†’ Privacy β†’ Cookies
Edge Settings β†’ Cookies and Site Permissions
Mobile browsers Settings vary by browser and device

Browser Controls Include:

  • Blocking all cookies
  • Blocking third-party cookies only
  • Deleting existing cookies
  • Setting cookie preferences per site
  • Private/incognito browsing (limits persistent cookies)

Impact of Blocking Cookies:

If you block or delete cookies:

  • Some Platform features may not work properly
  • You may need to log in more frequently
  • Your preferences may not be remembered
  • You may see less relevant content and ads
  • Some essential functions may be unavailable

10.7 Specific Cookie Information

Our Cookie List:

Below is a representative list of cookies we use:

Cookie Name Type Duration Purpose
session_id Essential Session Maintains your login session
csrf_token Essential Session Prevents cross-site request forgery
preferences Functional 1 year Stores your settings
consent Essential 1 year Records your cookie consent
analytics_id Analytics 2 years Anonymous usage tracking
_ga Analytics 2 years Google Analytics identifier
ad_preferences Advertising 90 days Ad personalization settings

Note: This is not an exhaustive list. Cookie details may change. Visit our cookie settings for the current list.

10.8 Mobile App Tracking

In Our Mobile Apps:

Our mobile apps use similar technologies:

Technology Purpose
Device identifiers Analytics and advertising
SDKs Third-party services (analytics, crash reporting)
Local storage App preferences and cached data
Push tokens Sending push notifications

Mobile Privacy Controls:

You can control mobile tracking through:

  • App settings within our app
  • Device settings (iOS: Settings β†’ Privacy; Android: Settings β†’ Privacy)
  • Advertising ID controls (limit ad tracking)
  • App permissions (location, contacts, etc.)

Advertising Identifiers:

  • iOS: Identifier for Advertisers (IDFA)
  • Android: Google Advertising ID (GAID)
  • You can reset or limit these identifiers in device settings

10.9 Do Not Track and Similar Signals

Do Not Track (DNT):

Some browsers send a "Do Not Track" signal. Our response:

  • We currently [do/do not] respond to DNT signals
  • DNT is not widely adopted and lacks a standard definition
  • We recommend using our cookie settings for more control

Global Privacy Control (GPC):

We recognize GPC signals where required by law:

  • GPC signals are treated as opt-out of sale/sharing (CCPA/CPRA)
  • This applies to the browser or device sending the signal
  • Learn more at globalprivacycontrol.org

Other Privacy Signals:

We also recognize:

  • CCPA opt-out preference signals
  • Industry opt-out mechanisms (DAA, NAI)

10.10 Industry Opt-Out Tools

Advertising Industry Tools:

You can opt out of interest-based advertising through industry tools:

Organization Opt-Out Link Coverage
Digital Advertising Alliance (DAA) optout.aboutads.info US
Network Advertising Initiative (NAI) optout.networkadvertising.org US
European Digital Advertising Alliance (EDAA) youronlinechoices.eu EU
Digital Advertising Alliance of Canada (DAAC) youradchoices.ca Canada

What Opt-Out Does:

  • Stops personalized ads from participating companies
  • Does not stop all ads (you'll still see ads, just not targeted)
  • Requires opt-out on each browser/device
  • May need to be repeated if you clear cookies

Mobile Advertising Opt-Out:

  • iOS: Settings β†’ Privacy β†’ Tracking β†’ disable "Allow Apps to Request to Track"
  • Android: Settings β†’ Privacy β†’ Ads β†’ Opt out of Ads Personalization
  • App-specific settings in individual apps

10.11 Pixels and Email Tracking

Email Pixels:

Our marketing emails may contain pixels that track:

  • Whether you opened the email
  • When you opened it
  • Your general location (city level)
  • What device/email client you used

How to Prevent Email Tracking:

  • Disable automatic image loading in your email client
  • Use privacy-focused email clients
  • Unsubscribe from marketing emails

Website Pixels:

We may use pixels on our website and others' websites to:

  • Measure advertising effectiveness
  • Understand user journeys
  • Retarget visitors with ads
  • Track conversions

10.12 Local and Session Storage

What Is Local/Session Storage?

Browser storage mechanisms similar to cookies but with different characteristics:

Feature Cookies Local Storage Session Storage
Size limit ~4KB ~5-10MB ~5-10MB
Expiration Set by cookie Never (manual clear) End of session
Sent with requests Yes No No
Access Server and client Client only Client only

How We Use Storage:

  • Local storage: App state, cached content, offline functionality
  • Session storage: Temporary form data, navigation state

Clearing Storage:

You can clear local/session storage through browser settings:

  • Usually found in "Clear browsing data" options
  • Look for "Cookies and other site data"
  • May need to specifically select site data/storage

10.13 Cookie Policy Updates

Changes to This Section:

We may update our cookie practices:

  • We will update this section of the Privacy Policy
  • We may refresh our cookie consent if changes are material
  • The "last updated" date will reflect changes

Staying Informed:

  • Review this section periodically
  • Check our cookie settings for current cookie information
  • Contact us with questions about our cookie practices

11. Policy Updates

This Privacy Policy may change over time as we update our practices, respond to new regulations, or add new features. This section explains how we handle updates and how you'll be notified.

11.1 Our Right to Update

Why We Update:

We may update this Privacy Policy for various reasons:

  • Changes to our data practices or services
  • New features or products
  • Changes in applicable law or regulations
  • Regulatory guidance or enforcement actions
  • Industry best practice developments
  • Mergers, acquisitions, or corporate restructuring
  • User feedback and questions

Our Commitment:

When we update this policy:

  • Changes will be reflected in the posted Privacy Policy
  • We will update the "Last Updated" date
  • We will maintain an archive of previous versions
  • Material changes will be communicated more prominently

11.2 Material vs. Non-Material Changes

Material Changes:

Material changes are significant updates that affect your rights or how we handle your data:

Type of Change Examples
New data collection Collecting new categories of personal information
New purposes Using data for purposes not previously disclosed
New sharing Sharing data with new categories of third parties
Reduced rights Any reduction in your privacy rights
Security changes Significant changes to security practices
Retention changes Materially longer retention periods
Children's privacy Changes affecting children's data

Non-Material Changes:

Non-material changes are minor updates that don't significantly affect you:

  • Clarifications of existing practices
  • Grammatical or formatting corrections
  • Updated contact information
  • Reorganization without substantive change
  • Adding examples or explanations
  • Updates to reflect already-announced features

11.3 How We Notify You

For Material Changes:

We will notify you of material changes through one or more of:

Notification Method Description
Email notification Email to your registered email address
In-app notification Alert within the Platform
Website banner Prominent notice on our website
Push notification Mobile notification (if enabled)
Account notification Notice in your account settings
Blog post Announcement on our official blog

Notice Period:

For material changes, we typically provide:

  • At least 30 days' notice before changes take effect
  • Longer notice periods where required by law
  • Immediate effect only when required by law or for safety

For Non-Material Changes:

Non-material changes may be made without specific notice:

  • The updated policy will be posted
  • The "Last Updated" date will change
  • Changes will be reflected in the changelog

11.4 Your Choices When We Update

Reviewing Changes:

When notified of changes:

  • Review the updated Privacy Policy
  • Compare with the previous version (available in our archive)
  • Contact us with questions

Accepting or Rejecting Changes:

Your options when we make material changes:

Option How to Exercise
Accept Continue using the Platform after the effective date
Object Contact us to discuss concerns
Delete account Request account deletion before changes take effect
Exercise rights Use your privacy rights (access, delete, etc.)

Continued Use:

If you continue to use our Platform after material changes take effect:

  • This constitutes acceptance of the updated policy
  • Previous versions no longer apply to new data processing
  • Your existing rights are preserved

If You Disagree:

If you disagree with material changes:

  • You may delete your account before the effective date
  • We will process your deletion request under the prior policy
  • Contact us if you have concerns about specific changes

11.5 Version History and Changelog

Version Control:

We maintain versioned Privacy Policies:

  • Each version has a unique version number (e.g., 2.0.0)
  • Major changes increment the first number (1.0 β†’ 2.0)
  • Minor changes increment the second number (2.0 β†’ 2.1)
  • Patches increment the third number (2.1.0 β†’ 2.1.1)

Changelog:

We maintain a changelog summarizing changes:

Date Version Summary of Changes
[Current Date] 2.0.0 Initial comprehensive policy
[Future] [Version] [Description of changes]

Accessing Previous Versions:

You can access previous versions of this policy:

  • Archive available at https://boba.town/legal/archive
  • Request previous versions from our privacy team
  • Significant historical versions maintained indefinitely

11.6 Effective Dates

When Changes Take Effect:

Change Type When Effective
Material changes Date specified in notice (typically 30+ days)
Non-material changes Immediately upon posting
Required by law As mandated by the applicable law
Emergency changes Immediately, with prompt notification

Transition Periods:

For some changes, we may provide transition periods:

  • Grace period to adjust settings
  • Time to exercise rights under prior policy
  • Phased implementation of new practices

11.7 Regional Considerations

Jurisdiction-Specific Updates:

Some updates may apply only to specific regions:

  • EU/EEA-specific updates for GDPR changes
  • California-specific updates for CCPA/CPRA changes
  • Updates for other jurisdiction-specific laws

Localized Notices:

In some jurisdictions, we may provide:

  • Translated notices of changes
  • Region-specific communication channels
  • Compliance with local notification requirements

11.8 Special Circumstances

Acquisitions and Mergers:

If we are acquired or merge with another company:

  • We will notify you before your data is transferred
  • The acquiring company must honor this policy or provide notice
  • You will have opportunity to delete your data

Regulatory Requirements:

If changes are required by regulators:

  • We may need to make immediate changes
  • We will notify you as soon as practicable
  • We will explain the regulatory requirement

Emergency Updates:

In rare cases, we may need to make immediate updates:

  • Security vulnerabilities requiring urgent changes
  • Legal requirements with immediate effect
  • Protection of users from imminent harm

11.9 Questions About Updates

Getting Help:

If you have questions about policy updates:

  • Email: privacy@boba.town
  • Subject line: "Privacy Policy Update Question"
  • Include specific sections or changes you're asking about

Response Time:

We aim to respond to policy questions:

  • Within 5 business days for general questions
  • More quickly for time-sensitive questions about upcoming changes
  • Before the effective date when possible

11.10 Subscribing to Updates

Stay Informed:

You can stay informed about policy updates:

Method How to Subscribe
Email alerts Enable privacy update notifications in settings
Blog/RSS Follow our official blog
Social media Follow our official accounts
In-app Enable policy update notifications

Update Preferences:

Manage your notification preferences:

  • Settings β†’ Privacy β†’ Update Notifications
  • Choose which types of updates to receive
  • Opt out of non-required notifications

12. Contact & Complaints

Privacy Team:

For privacy-related questions or to exercise your rights:

Data Protection Officer:

For EU/EEA/UK users or DPO-specific inquiries:

  • Email: dpo@boba.town
  • Mail: Boba, LLC, Attn: Data Protection Officer, 1312 17th Street Unit #2635, Denver, CO 80202

EU Representative:

For users in the European Union:

  • Name: [EU Representative Name]
  • Email: [EU Representative Email]
  • Address: [EU Representative Address]

UK Representative:

For users in the United Kingdom:

  • Name: [UK Representative Name]
  • Email: [UK Representative Email]
  • Address: [UK Representative Address]

Part 2: Feature-Specific Policies

The following addendums provide additional privacy information for specific Platform features. Each addendum applies when you use the corresponding feature and supplements the core Privacy Policy above.


Addendum 1: Messaging, Comments & Direct Messages

This addendum covers privacy practices specific to our messaging features, including direct messages, group chats, and comments.

1.1 Message Content and Access

What We Collect:

Data Type Description Purpose
Message content Text, images, videos, files you send Delivering messages, storage
Message metadata Timestamps, sender, recipient, read status Service functionality
Attachments Files, images, voice messages Delivery and storage
Reactions Emoji reactions, replies Feature functionality
Drafts Unsent message drafts Convenience (optional)

Who Can Access Your Messages:

Party Access Level
Recipients Full content of messages sent to them
You Your sent and received messages
Our systems Encrypted storage; limited access for specific purposes
Our staff Only when required for safety, legal, or support purposes
Law enforcement Only with valid legal process

1.2 Encryption

End-to-End Encryption (E2EE):

[If applicable] Direct messages are protected by end-to-end encryption:

  • Messages are encrypted on your device before transmission
  • Only you and your recipients can read message content
  • We cannot read the content of E2EE messages
  • Encryption keys are stored only on user devices

Encryption Limitations:

E2EE does not protect:

  • Message metadata (who, when, but not content)
  • Messages if a recipient shares or screenshots them
  • Messages reported for abuse (content shared with report)
  • Backups stored on your device or cloud services

Transport Encryption:

All messages are protected in transit:

  • TLS encryption for all data transmission
  • Protection against interception during delivery

1.3 Message Retention

How Long We Keep Messages:

Scenario Retention Period
Active conversations Indefinitely until you delete
Deleted messages Removed from your view immediately; may persist in backups up to 90 days
Disappearing messages Deleted according to your timer settings
Reported messages Retained for review and potential legal requirements
Account deletion Deleted with account (backup retention applies)

Recipient Copies:

When you delete a message:

  • It's removed from your account
  • Recipients may still have their copy
  • We cannot force deletion from recipient accounts
  • Screenshots or copies outside our Platform are beyond our control

1.4 Message Scanning and Safety

Automated Scanning:

We may scan messages for safety purposes:

Purpose What We Scan How
Spam detection Patterns, links, sending behavior Automated systems
Malware protection Links and attachments Automated security scanning
CSAM detection Image hashes (not content viewing) Hash matching against known illegal content databases
Abuse prevention Reported content Human review after report

What We Don't Do:

  • We do not read your private messages for advertising purposes
  • We do not scan message content to target ads
  • We do not share message content with advertisers
  • Human review occurs only for reported content or legal requirements

1.5 Group Chat Privacy

Group Visibility:

Setting Who Can See
Group members Other members can see your messages and membership
Group admins May have additional visibility (member list, settings)
Non-members Cannot see group content (unless public group)

Group Data Sharing:

When you join a group:

  • Other members see your display name and profile picture
  • Your messages are visible to all current and future members
  • Members may be able to add you to other groups
  • Leaving a group removes future messages but not past ones

1.6 Message Notifications

Notification Content:

Push notifications may include:

  • Sender name
  • Message preview (configurable)
  • Notification appears on lock screen (device setting)

Privacy Controls:

You can control notifications:

  • Disable message previews in notifications
  • Mute specific conversations
  • Turn off notifications entirely
  • Control lock screen visibility (device settings)

1.7 Your Messaging Privacy Controls

Available Controls:

Control Location
Who can message you Settings β†’ Privacy β†’ Messaging
Read receipts Settings β†’ Privacy β†’ Read Receipts
Online status Settings β†’ Privacy β†’ Activity Status
Message requests Settings β†’ Privacy β†’ Message Requests
Blocked users Settings β†’ Privacy β†’ Blocked
Disappearing messages Conversation settings

Addendum 2: Photos & Videos

This addendum covers privacy practices for photos and videos you upload, share, or view on our Platform.

2.1 Photo and Video Data Collection

What We Collect:

Data Type Description Purpose
Media files Photos and videos you upload Storage, display, sharing
EXIF metadata Camera settings, date, location (if embedded) Features, organization
File metadata File name, size, format, upload time Service functionality
Editing history Filters, crops, edits applied Feature functionality
View data Who viewed, when, engagement Analytics, recommendations

EXIF and Metadata:

Photos may contain embedded metadata:

  • What's included: Date/time, camera model, GPS coordinates, camera settings
  • Our handling: We strip GPS coordinates from publicly shared photos by default
  • Your control: You can remove metadata before uploading using device tools

2.2 Facial Recognition and Tagging

We do not use facial recognition technology. Face detection (identifying that a face exists, not who it is) may be used for features like camera focus or content filtering.

2.3 Photo and Video Visibility

Audience Settings:

Setting Who Can See
Public Anyone on or off the Platform
Followers only Your approved followers
Close friends Selected close friends list
Private/Only me Only you
Direct share Specific recipients only

Visibility of Photo Data:

Data Element Public Photos Private Photos
Image content Visible Only to permitted viewers
Your username Visible Only to permitted viewers
Location (if shared) Visible Only to permitted viewers
EXIF data Stripped Stripped
Comments/likes Visible Only to permitted viewers

2.4 Photo Storage and Retention

Storage:

  • Photos stored on secure cloud infrastructure
  • Multiple copies for redundancy and global access
  • Encrypted at rest
  • Cached on CDN for performance

Retention:

Scenario Retention
Active photos Indefinitely until you delete
Deleted photos Removed within 30 days; backups within 90 days
Story photos 24 hours (or your setting), then deleted
Account deletion All photos deleted per our retention policy

2.5 Photo Sharing with Third Parties

When Photos May Be Shared:

Recipient Purpose What's Shared
Other users You share directly Photo content
Embedded on websites You enable embedding Photo with attribution
Third-party apps You authorize access Per app permissions
Service providers Processing, storage Encrypted data
Law enforcement Valid legal process As legally required

2.6 Copyright and Content ID

Content Identification:

We may use technology to identify copyrighted content:

  • Audio fingerprinting for music detection
  • Visual matching for copyrighted images
  • Hash matching for known prohibited content

How This Works:

  • Automated systems scan uploads
  • Matching content may be restricted or removed
  • You may receive a notice if content matches
  • Appeal process available for disputes

2.7 Your Photo & Video Controls

Available Controls:

Control Location
Who can see your photos/videos Settings β†’ Privacy β†’ Post Visibility
Who can download your media Settings β†’ Privacy β†’ Downloads
EXIF data stripping Settings β†’ Privacy β†’ Metadata
Facial recognition opt-out Settings β†’ Privacy β†’ Face Recognition
Photo/video location data Settings β†’ Privacy β†’ Location Tags
Delete uploaded media Your profile β†’ Media β†’ Delete
Download your media archive Settings β†’ Your Data β†’ Download

Addendum 3: Live Streaming

This addendum covers privacy practices for live streaming features.

3.1 Live Stream Data Collection

What We Collect:

Data Type Description Purpose
Stream content Video and audio of your stream Broadcasting, recording
Stream metadata Title, description, category, duration Discovery, analytics
Chat messages Live chat during stream Interaction, moderation
Viewer data Who watched, when, how long Analytics for streamers
Engagement data Likes, comments, shares, gifts Analytics, monetization

Real-Time Processing:

During live streams, we process data in real-time:

  • Video encoding and transcoding
  • Content moderation scanning
  • Chat filtering
  • Viewer count updates
  • Gift and donation processing

3.2 Stream Visibility and Recordings

Live Stream Visibility:

Setting Who Can Watch
Public Anyone on the Platform
Followers only Your followers
Subscribers only Paying subscribers
Private Invited viewers only

Stream Recordings:

Setting What Happens
Auto-save enabled Stream saved as video after broadcast
Auto-save disabled Stream not saved (ephemeral)
Clips enabled Viewers can create clips
Downloads enabled Viewers can download recordings

3.3 Viewer Data and Analytics

What Streamers See:

Streamers may receive analytics including:

Data Visibility
Total viewer count Real-time and historical
Viewer usernames Visible in chat if they participate
Anonymous viewers Count only, no identity
Watch time Aggregate statistics
Geographic data Country/region level only
Device types Aggregate percentages

What Streamers Don't See:

  • Individual viewer watch time (unless they interact)
  • Precise location of viewers
  • Viewer personal information
  • Viewer browsing history

3.4 Live Chat Privacy

Chat Data:

Aspect How It's Handled
Chat messages Visible to all stream viewers
Username display Your display name shown
Badges/roles Subscriber, moderator status visible
Emotes/gifts Visible to all
Whispers/DMs Private to recipient only

Chat Moderation:

Chat may be moderated:

  • Automated filters for prohibited content
  • Streamer and moderator actions
  • Keyword blocking
  • Slow mode and follower-only chat
  • Bans and timeouts

3.5 Monetization Data

If You Stream with Monetization:

Data Purpose Retention
Gift/donation amounts Payment processing 7 years (tax)
Subscriber information Subscription management Duration + 1 year
Payout information Paying you As legally required
Tax information Tax reporting 7+ years

If You Gift/Subscribe:

Data Who Sees Retention
Your username Streamer, viewers (if public gift) Duration of display
Gift amount Streamer, viewers (if public) Streamer analytics
Payment info Payment processor only Per processor policy
Transaction record You and us 7 years

3.6 Your Live Streaming Controls

Available Controls:

Control Location
Stream privacy Stream settings before going live
Chat settings Stream settings β†’ Chat
Recording settings Settings β†’ Content β†’ Recordings
Viewer analytics Creator dashboard
Moderation tools Stream controls

Addendum 4: Location Sharing

This addendum covers privacy practices for location-based features.

4.1 Types of Location Data

Location Data We May Collect:

Type Accuracy How Collected
Precise location Within meters GPS, device location services
Approximate location City/region level IP address, Wi-Fi
Location from content Varies Geotags in photos, check-ins
Inferred location General area Activity patterns, connections

4.2 How We Use Location Data

Location Features:

Feature Location Type Used Purpose
Nearby content Approximate Show local content
Location tags Precise (opt-in) Tag posts with location
Check-ins Precise (opt-in) Share where you are
Local search Approximate Find nearby places/users
Maps features Precise (opt-in) Show your location on maps
Live location Precise (opt-in) Real-time location sharing

Background Location:

If you enable background location:

  • We may collect location when app not in use
  • Used for features like live location sharing
  • You can disable anytime in device settings
  • Battery usage may increase

4.3 Location Visibility

Who Sees Your Location:

Setting Who Can See
Precise location shared Selected contacts only
Location tags on posts Per post audience setting
Check-ins Per check-in privacy setting
Approximate location May be visible in profile (configurable)
Location off No location visible

4.4 Location Data Retention

How Long We Keep Location Data:

Data Type Retention
Real-time location Only during active sharing
Location history Per your settings; max 18 months
Location tags Until post/content deleted
Approximate location Session duration
Derived location data Aggregated, anonymized

4.5 Location and Third Parties

Third-Party Access:

Recipient What They Receive Why
Map providers Approximate location Display maps
Local businesses Aggregate foot traffic Analytics (anonymized)
Emergency services Precise location (if you call) Safety
Law enforcement As legally required Legal compliance

4.6 Your Location Controls

Available Controls:

Control How to Access
Disable all location Device settings β†’ Location
Disable for our app Device settings β†’ Apps β†’ [App] β†’ Location
Precise vs. approximate Device settings (iOS 14+, Android 12+)
Location history Settings β†’ Privacy β†’ Location History
Clear location history Settings β†’ Privacy β†’ Clear Location Data
Per-post location Edit before posting

Addendum 5: E-Commerce / Marketplace

This addendum covers privacy practices for buying and selling features.

5.1 Transaction Data Collection

What We Collect:

Data Type Purpose
Purchase history Order fulfillment, records
Payment information Processing transactions
Shipping addresses Delivery
Billing addresses Payment verification
Seller information Marketplace operation
Buyer-seller messages Transaction support
Reviews and ratings Trust and safety

5.2 Payment Data

Payment Processing:

Aspect How It's Handled
Credit card numbers Processed by payment processor; we don't store full numbers
Payment tokens We store tokens for repeat purchases
Billing address Stored for payment verification
Bank accounts (sellers) Stored securely for payouts
Tax information Collected as legally required

Payment Processor Sharing:

We share with payment processors:

  • Transaction amount
  • Your name and billing address
  • Payment method details
  • Device information for fraud prevention

5.3 Seller and Buyer Visibility

What Buyers See About Sellers:

Information Visibility
Seller username/store name Visible
Seller ratings and reviews Visible
Seller location (approximate) City/region for shipping estimates
Seller real name Only if required for certain categories

What Sellers See About Buyers:

Information Visibility
Buyer username Visible
Shipping address For order fulfillment only
Order details For fulfillment
Buyer real name If provided for shipping
Payment information Never shared with sellers

5.4 Transaction Retention

How Long We Keep Transaction Data:

Data Type Retention Period
Transaction records 7 years (legal/tax requirements)
Payment card data Per payment processor policies
Shipping addresses Until you delete or account closed
Buyer-seller messages 3 years after transaction
Reviews Indefinitely unless removed

5.5 Your Marketplace Controls

Your Controls:

Control Location
Saved payment methods Settings β†’ Payments
Saved addresses Settings β†’ Addresses
Purchase history visibility Settings β†’ Privacy
Review visibility Per-review settings

Addendum 6: Creator Monetization

This addendum covers privacy for creators who monetize their content.

6.1 Creator Data Collection

What We Collect From Creators:

Data Type Purpose
Identity verification Verify you are who you claim
Tax information (W-9, W-8, etc.) Tax reporting obligations
Bank/payout information Paying your earnings
Content analytics Provide performance insights
Revenue data Calculate and pay earnings
Audience demographics Aggregate insights (anonymized)

6.2 Identity and Tax Information

Verification Data:

Document Type Purpose Retention
Government ID Identity verification Until verified, then deleted or retained per law
Tax forms Tax compliance 7+ years as required
Business documents Business verification As legally required

How We Protect This Data:

  • Encrypted storage
  • Limited access (need-to-know basis)
  • Third-party verification services bound by confidentiality
  • Deleted when no longer legally required

6.3 Earnings and Payout Data

Financial Data:

Data Who Sees It
Your earnings You, our finance team
Payout details You, payment processors
Tax reporting You, tax authorities as required
Aggregate creator earnings May be reported in aggregate publicly

6.4 Audience Analytics for Creators

What Creators See About Their Audience:

Data Granularity
View counts Exact numbers
Demographics Age ranges, gender (percentages)
Geographic data Country/region level
Traffic sources How viewers found content
Engagement metrics Likes, comments, shares, watch time
Subscriber/follower info Aggregate counts and trends

What Creators Don't See:

  • Individual viewer identities (unless they interact publicly)
  • Precise viewer locations
  • Viewer personal information
  • Viewer activity on other content

6.5 Your Creator Controls

Your Controls:

Control Location
Analytics visibility Creator dashboard settings
Payout settings Monetization settings
Tax documents Account settings
Earnings privacy Whether to show subscriber counts, etc.

Addendum 7: Premium/Subscription Services

This addendum covers privacy for premium and subscription features.

7.1 Subscription Data Collection

What We Collect:

Data Type Purpose
Subscription status Provide premium features
Billing information Process payments
Feature usage Improve premium offerings
Subscription history Customer support, records

7.2 Premium Feature Data

Additional Data from Premium Features:

Premium features may involve additional data collection:

Feature Additional Data
Extended analytics More detailed usage data
Priority support Support interaction records
Advanced features Usage of advanced tools
Ad-free experience We still count views but don't target ads

7.3 Subscription Visibility

What Others See:

Setting Visibility Options
Premium badge Display or hide
Subscriber status Public, friends only, or private
Premium features Visible when you use them

7.4 Subscription Retention

Data Retention:

Data Retention
Active subscription data Duration of subscription
Billing records 7 years (legal requirements)
Cancelled subscription info 1 year for reactivation; then archived
Feature usage history 2 years

7.5 Your Subscription Controls

Available Controls:

Control Location
View subscription details Settings β†’ Subscription β†’ Plan Details
Cancel subscription Settings β†’ Subscription β†’ Cancel
Update payment method Settings β†’ Subscription β†’ Billing
Manage auto-renewal Settings β†’ Subscription β†’ Auto-Renew
Hide premium badge Settings β†’ Privacy β†’ Badge Visibility
Download billing history Settings β†’ Subscription β†’ Billing History
Request subscription data Settings β†’ Your Data β†’ Download

Addendum 8: API & Developer

This addendum covers privacy for developers using our APIs and developer tools.

8.1 Developer Data Collection

What We Collect From Developers:

Data Type Purpose
Developer account info Account management
App registration details API access, abuse prevention
API usage logs Rate limiting, abuse detection, billing
App credentials Authentication
Compliance information Ensuring policy compliance

8.2 User Data Accessed via API

When Your App Accesses User Data:

Requirement Description
User authorization Users must authorize your app
Scope limitations Request only necessary permissions
Data use restrictions Use data only for stated purposes
Security requirements Implement appropriate security
Privacy policy required Your app must have a privacy policy

8.3 API Data Retention

Data Retention for API Access:

Data Retention
API logs 90 days
Developer account info Duration of account
App registration Until app deleted
User authorizations Until user revokes

8.4 Developer Compliance Requirements

Your Obligations:

As a developer, you must:

  • Comply with our API Terms and Privacy Policy
  • Have your own privacy policy
  • Obtain appropriate user consents
  • Protect user data with reasonable security
  • Delete user data upon request or revocation
  • Not sell user data
  • Comply with applicable data protection laws

8.5 Your Developer Controls

Available Controls:

Control Location
View API access permissions Developer Portal β†’ My Apps β†’ Permissions
Revoke API keys Developer Portal β†’ My Apps β†’ Keys β†’ Revoke
View data access logs Developer Portal β†’ My Apps β†’ Access Logs
Delete an application Developer Portal β†’ My Apps β†’ Delete
Update privacy policy URL Developer Portal β†’ My Apps β†’ Settings
Download developer data Developer Portal β†’ Account β†’ Export Data
Close developer account Developer Portal β†’ Account β†’ Close

Addendum 9: AI & Algorithmic Systems

This Addendum describes our data practices related to the Platform's AI Features, Automated Systems, and Recommendation Systems. It supplements the general information in Core Policy Section 3.8 (Artificial Intelligence and Automated Processing) with more detailed, feature-specific disclosures.

9.1 Data Collected by AI Features

When You Use AI Features:

Data Type Examples Why We Collect It
AI Inputs Prompts, instructions, text, images, or other materials you provide to AI Features To generate AI Outputs and provide the requested AI service
AI Outputs Text, images, suggestions, or other Content generated by AI Features in response to your inputs To deliver results and enable you to use, save, or share them
Interaction Data Which AI Features you use, how often, timestamps, feature settings, and preferences To operate, maintain, and improve AI Features
Feedback Data Ratings, thumbs up/down, error reports, and other feedback you voluntarily provide about AI Outputs To improve the quality and safety of AI Features
Safety and Abuse Data Logs of inputs or outputs flagged by safety systems for potential policy violations To enforce our Terms of Service and Community Guidelines and to prevent abuse

Data Collected by Automated Systems:

Data Type Examples Why We Collect It
Content Signals Text, image, and video analysis results used by content moderation systems To detect policy violations and protect user safety
Behavioral Signals Patterns of account activity analyzed by fraud and spam detection systems To protect the Platform and its Users from abuse
Recommendation Signals Your interactions (views, likes, shares, follows), stated preferences, and content engagement patterns To personalize your experience and surface relevant Content
Profiling Data Inferred interests, content preferences, and engagement patterns derived from your activity To personalize recommendations and advertising (where applicable)

9.2 How AI Features Use Your Data

Processing Purposes:

We process data in connection with AI Features for the following purposes:

  • Providing AI Services: Processing your AI Inputs to generate AI Outputs in real time
  • Safety and Compliance: Screening AI Inputs and Outputs to detect and prevent harmful, illegal, or policy-violating Content
  • Quality Improvement: Using aggregated, anonymized usage statistics and voluntary user feedback to improve AI Feature performance (this does not involve training on your Content β€” see Section 9.3)
  • Content Moderation: Using Automated Systems to detect Content that may violate our policies, for routing to human review
  • Personalization: Using Recommendation Systems to surface Content, accounts, and features relevant to your interests
  • Abuse Prevention: Detecting and preventing misuse of AI Features, including attempts to circumvent safety filters

Legal Bases (GDPR):

For Users in the EU/EEA/UK, our legal bases for AI-related processing include:

Processing Activity Legal Basis
Providing AI Features you request Performance of contract
Safety screening of AI inputs/outputs Legitimate interests (platform safety)
Content moderation Legitimate interests (safety and compliance)
Personalized recommendations Consent or legitimate interests
Abuse detection Legitimate interests (preventing fraud and abuse)
Aggregated analytics Legitimate interests (service improvement)

9.3 AI Training Data Practices

We do not use your Content to train AI models.

We want to be explicit about this:

  • Your User Content (posts, messages, photos, videos, and other materials you upload) is not used to train, fine-tune, or improve AI or machine learning models β€” ours or any third party's
  • Your AI Inputs and AI Outputs are not used to train generative AI models
  • Third-party AI providers that power our AI Features are contractually prohibited from using your data to train their models

What we do use:

  • Aggregated, anonymized usage data (such as overall feature usage volumes) to understand how AI Features are performing
  • Voluntary feedback you provide (such as quality ratings) to improve AI output quality β€” this is used to adjust parameters and filters, not to train foundation models
  • Safety logs to improve abuse detection systems β€” limited to patterns of misuse, not your substantive Content

9.4 Automated Decision-Making and Profiling

Decisions Made by Automated Systems:

Some decisions on the Platform are made by Automated Systems without individual human review at the point of decision. These include:

  • Content moderation: Automatic removal or restriction of Content that clearly violates our policies
  • Account actions: Temporary restrictions on accounts exhibiting patterns consistent with spam, fraud, or abuse
  • Content distribution: Decisions about how widely Content is distributed or recommended
  • Age-gating: Automatic restriction of Content detected as unsuitable for younger audiences
  • Spam and fraud blocking: Automatic blocking of messages, accounts, or transactions identified as spam or fraudulent

Profiling:

We build profiles of User interests and behavior to personalize your experience. These profiles are based on:

  • Your explicit preferences and settings
  • Your interactions with Content and features
  • Inferences drawn from your activity patterns

Profiling is used for content recommendations, personalized search results, and (where applicable) targeted advertising. It is not used to make decisions with legal or similarly significant effects on you.

Your Rights:

  • You may request information about the logic involved in automated decisions that significantly affect you
  • You may request human review of significant automated decisions (see our Community Guidelines)
  • You may object to profiling for direct marketing purposes at any time
  • In the EU/EEA/UK, you have additional rights regarding automated decision-making under GDPR Article 22 β€” see Supplement 1

9.5 Third-Party AI Service Providers

We work with third-party AI service providers to power certain AI Features. These providers process data on our behalf under strict contractual obligations.

How Data Is Shared:

What Is Shared With Whom Why Protections
AI Inputs (to generate outputs) AI model providers To process your requests and generate AI Outputs Data processing agreements; no use for provider's own training; deletion after processing
Safety signals Trust and safety vendors To screen for harmful content Data processing agreements; limited to safety purposes
Aggregated usage metrics Analytics providers To monitor AI Feature performance Anonymized; no individual identification

Our Commitments:

  • All third-party AI providers are bound by data processing agreements that prohibit use of your data for their own purposes
  • We conduct due diligence on third-party providers' data practices before engaging them
  • We require third-party providers to implement appropriate technical and organizational security measures
  • Where providers are located outside your jurisdiction, the international transfer safeguards in Core Policy Section 8 apply

9.6 AI Data Retention

Data Type Retention Period Basis
AI Inputs and Outputs For the duration of your session or as long as you choose to save them to your account Service provision
Unsaved AI interactions A limited period after generation, as needed for service quality and debugging Service quality and debugging
AI interaction logs As long as reasonably necessary for the stated purpose Service improvement and abuse detection
Safety-flagged content As long as reasonably necessary, or longer if under active investigation Safety and legal compliance
Voluntary feedback Until you withdraw it or close your account Service improvement
Recommendation profiles For the duration of your account, deleted upon account closure Personalization
Content moderation logs As long as reasonably necessary for compliance and appeals Compliance and appeals

You can delete saved AI Outputs at any time through your account. Deletion of interaction logs follows the timeline above and cannot be accelerated except through account deletion (subject to legal retention obligations).

9.7 Your AI & Algorithmic Controls

Available Controls:

Control Location What It Does
AI Feature opt-out Settings β†’ Privacy β†’ AI Features Disables optional AI tools (note: some Automated Systems like content moderation and safety cannot be disabled)
Recommendation preferences Settings β†’ Content β†’ Recommendations Adjust what is recommended to you; option for chronological/non-personalized feed
Reset recommendations Settings β†’ Content β†’ Reset Clears your recommendation profile and starts fresh
Personalized ads opt-out Settings β†’ Privacy β†’ Advertising Opts out of ad targeting based on Profiling
AI interaction history Settings β†’ Privacy β†’ AI History View and delete your AI interaction history
Download your data Settings β†’ Account β†’ Download Data Export includes AI interaction data
Request human review Appeals Center Request human review of automated decisions affecting your account or Content
Feedback management Settings β†’ Privacy β†’ AI Feedback View and withdraw feedback you've provided on AI Outputs

Controls You Cannot Disable:

  • Automated content moderation (required for platform safety)
  • Spam and fraud detection (required to protect all users)
  • Safety screening of AI inputs/outputs (required to prevent harmful use)
  • Platform-applied AI-generated content labels (required for transparency)

Part 2 Version 1.0.0


Part 3: Regional Supplements

The following supplements provide additional information required by specific jurisdictions. These supplements apply to residents of the specified regions and supplement (but do not replace) the core Privacy Policy and Feature-Specific Addendums above.


Supplement 1: European Union / European Economic Area / United Kingdom

This supplement applies to individuals in the European Union, European Economic Area, and United Kingdom, and provides additional information required under the General Data Protection Regulation (GDPR) and UK GDPR.

1.1 Data Controller

Controller Information:

Item Details
Data Controller Boba, LLC
Registered Address 1312 17th Street Unit #2635, Denver, CO 80202
Registration Number 20238352765
Contact Email privacy@boba.town
Contact Address 1312 17th Street Unit #2635, Denver, CO 80202

Joint Controllers:

In some cases, we may act as joint controllers with other parties:

  • When you use integrated third-party services
  • For certain advertising partnerships
  • Details available upon request

1.2 Legal Bases for Processing

GDPR Article 6 Legal Bases:

We process your personal data based on one or more of the following legal bases:

Purpose Legal Basis Explanation
Providing our services Contract (Art. 6(1)(b)) Necessary to perform our contract with you
Account creation and management Contract Required to provide your account
Processing payments Contract Fulfilling purchase transactions
Customer support Contract / Legitimate interests Responding to your requests
Safety and security Legitimate interests (Art. 6(1)(f)) Protecting users and our Platform
Fraud prevention Legitimate interests Detecting and preventing fraud
Product improvement Legitimate interests Improving our services
Analytics Legitimate interests Understanding usage patterns
Personalization Consent (Art. 6(1)(a)) or Legitimate interests Customizing your experience
Marketing communications Consent Sending promotional messages
Advertising Consent Interest-based advertising
Cookies (non-essential) Consent As described in Section 10
Legal compliance Legal obligation (Art. 6(1)(c)) Complying with laws
Vital interests Vital interests (Art. 6(1)(d)) Emergency situations

Legitimate Interests:

Where we rely on legitimate interests, we have conducted balancing tests to ensure our interests do not override your rights. Our legitimate interests include:

  • Keeping our Platform safe and secure
  • Preventing fraud and abuse
  • Improving and developing our services
  • Understanding how our services are used
  • Marketing our services to existing customers
  • Enforcing our terms and policies

Withdrawing Consent:

Where processing is based on consent:

  • You can withdraw consent at any time
  • Withdrawal does not affect prior lawful processing
  • See Section 5 for how to withdraw consent

1.3 Special Category Data

Article 9 Special Categories:

We generally do not process special category data unless:

Category When Processed Legal Basis
Health data You choose to share in content Explicit consent
Biometric data Face recognition features (opt-in) Explicit consent
Religious/political views You choose to share Explicit consent or manifestly public
Sexual orientation You choose to share Explicit consent or manifestly public
Trade union membership You choose to share Explicit consent or manifestly public

Explicit Consent:

For special category data, we obtain explicit consent by:

  • Clear opt-in mechanisms
  • Specific explanation of what data is processed
  • Easy withdrawal of consent

1.4 Your GDPR Rights

Rights Under GDPR:

Right Description How to Exercise
Access (Art. 15) Obtain a copy of your data Settings β†’ Privacy β†’ Download Data
Rectification (Art. 16) Correct inaccurate data Edit profile or contact us
Erasure (Art. 17) Delete your data ("right to be forgotten") Settings β†’ Delete Account
Restriction (Art. 18) Limit how we use your data Contact privacy team
Portability (Art. 20) Receive data in portable format Settings β†’ Download Data
Object (Art. 21) Object to certain processing Settings or contact us
Automated decisions (Art. 22) Not be subject to solely automated decisions Contact us for human review
Withdraw consent Revoke previously given consent Settings or contact us
Complain Lodge complaint with supervisory authority See Supplement 1, Section 1.8

Responding to Requests:

  • We respond within 30 days
  • Extension of up to 60 additional days for complex requests (with notice)
  • We may verify your identity before processing
  • We provide information free of charge (reasonable fees for excessive requests)

1.5 Automated Decision-Making

Article 22 Automated Decisions:

We use automated decision-making in the following ways:

Process Type Impact Safeguards
Content moderation Automated with human review Content removal Appeals process
Spam detection Fully automated Account restrictions Human review on request
Fraud detection Automated with human review Transaction blocking Customer support review
Personalization Automated Content recommendations You can adjust preferences
Age estimation Automated with human review Feature access Appeals process

Your Rights:

For decisions with legal or significant effects:

  • Right to human intervention
  • Right to express your point of view
  • Right to contest the decision
  • Contact us to exercise these rights

1.6 Data Protection Officer

DPO Contact:

Item Details
Name [DPO Name or Title]
Email dpo@boba.town
Address Boba, LLC, Attn: Data Protection Officer, 1312 17th Street Unit #2635, Denver, CO 80202

When to Contact the DPO:

  • Questions about our data protection practices
  • Exercising your GDPR rights
  • Concerns about how we handle your data
  • Requests for information about processing

1.7 EU and UK Representatives

EU Representative (Article 27):

Item Details
Name [EU Representative Name/Company]
Address [EU Representative Address]
Email [EU Representative Email]
Country [EU Member State]

UK Representative:

Item Details
Name [UK Representative Name/Company]
Address [UK Representative Address]
Email [UK Representative Email]

1.8 Supervisory Authorities

Lead Supervisory Authority:

Our lead supervisory authority is:

  • [Name of Authority]
  • 1312 17th Street Unit #2635, Denver, CO 80202
  • [Website]

Your Right to Complain:

You have the right to lodge a complaint with:

  • Your local data protection authority
  • Our lead supervisory authority
  • Both simultaneously

EU Member State Authorities:

Country Authority Website
Austria DatenschutzbehΓΆrde dsb.gv.at
Belgium AutoritΓ© de protection des donnΓ©es dataprotectionauthority.be
France CNIL cnil.fr
Germany BfDI (federal) and state authorities bfdi.bund.de
Ireland Data Protection Commission dataprotection.ie
Italy Garante garanteprivacy.it
Netherlands Autoriteit Persoonsgegevens autoriteitpersoonsgegevens.nl
Spain AEPD aepd.es
[Other countries] [Authority] [Website]

UK Authority:

  • Information Commissioner's Office (ICO)
  • ico.org.uk
  • 0303 123 1113

1.9 International Transfers from EU/UK

Transfer Mechanisms:

When transferring data outside the EU/EEA/UK:

Mechanism Description
Standard Contractual Clauses EU-approved contract terms
UK IDTA UK-approved transfer terms
Adequacy decisions Transfer to approved countries
EU-US Data Privacy Framework For certified US organizations

Obtaining Transfer Documents:

You can request copies of transfer safeguards by contacting our privacy team.

1.10 UK Age Appropriate Design Code

Compliance with the Children's Code:

For users under 18, we implement the UK Age Appropriate Design Code:

Principle Our Implementation
Best interests Child's best interests are primary consideration
Data protection impact assessments Conducted for features affecting children
Age appropriate application Designing with children in mind
Transparency Clear, age-appropriate privacy information
Detrimental use of data Not using data in ways detrimental to children
Policies and community standards Enforcing terms that protect children
Default settings Privacy-protective defaults for children
Data minimization Limiting data collection from children
Data sharing Restricting sharing of children's data
Geolocation Location services off by default for children
Parental controls Tools for parents to manage children's accounts
Profiling Limiting profiling of children
Nudge techniques Not using techniques to encourage privacy-diminishing behavior
Connected toys/devices N/A or applicable measures
Online tools Tools to help children exercise their rights

Supplement 2: California (CCPA/CPRA)

This supplement applies to California residents and provides additional disclosures required under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

2.1 Categories of Personal Information

Information Collected in the Past 12 Months:

CCPA Category Examples Collected Source
A. Identifiers Name, email, username, IP address Yes You, automatic
B. Personal records Billing address, payment info Yes You
C. Protected characteristics Age, gender (optional) Yes You
D. Commercial information Purchase history, products viewed Yes Automatic
E. Biometric information Face recognition (if enabled) Yes You (opt-in)
F. Internet/network activity Browsing history, search history Yes Automatic
G. Geolocation data Approximate and precise location Yes You, automatic
H. Sensory data Photos, videos, audio recordings Yes You
I. Professional/employment Job title (optional profile) Yes You
J. Education information Education history (optional) Yes You
K. Inferences Preferences, characteristics Yes Derived
L. Sensitive personal information See Supplement 2, Section 2.5 Yes You

2.2 Sources of Personal Information

Categories of Sources:

Source Category Examples
Directly from you Registration, content you post, purchases
Automatically Device data, cookies, usage analytics
Third parties Social login providers, advertising partners
Service providers Payment processors, analytics providers
Public sources Publicly available information

2.3 Business Purposes for Collection

How We Use Personal Information:

Purpose Categories of PI Used
Providing services A, B, D, F, G, H
Account management A, B
Order fulfillment A, B, D
Customer support A, B, D, F
Analytics and improvement A, D, F, G, K
Personalization A, D, F, K
Marketing A, D, F, K
Safety and security A, B, D, F, G
Legal compliance All categories as needed

2.4 Disclosure and "Sale" or "Sharing" of Personal Information

Disclosure for Business Purposes:

In the past 12 months, we disclosed the following categories of PI to service providers:

Category Recipients
Identifiers (A) Cloud providers, customer support, analytics
Commercial info (D) Payment processors, analytics
Internet activity (F) Analytics providers, security services
Geolocation (G) Map providers, analytics

"Sale" or "Sharing" of Personal Information:

Under CCPA/CPRA definitions:

Category Sold/Shared Recipients Purpose
Identifiers (A) Shared Advertising partners Interest-based advertising
Commercial info (D) Shared Advertising partners Ad measurement
Internet activity (F) Shared Advertising partners Interest-based advertising
Inferences (K) Shared Advertising partners Ad targeting

Opt-Out of Sale/Sharing:

You can opt out of the sale or sharing of your personal information:

  • Click "Do Not Sell or Share My Personal Information" at https://boba.town/privacy-request
  • Enable Global Privacy Control (GPC) in your browser
  • Settings β†’ Privacy β†’ Do Not Sell or Share

2.5 Sensitive Personal Information

Categories of Sensitive PI:

Sensitive Category Collected Use Your Rights
Social Security number No N/A N/A
Driver's license/ID Verification only Identity verification Limited use
Financial account info Yes Payments Limit use
Precise geolocation Yes (opt-in) Location features Limit use
Racial/ethnic origin No N/A N/A
Religious beliefs Optional profile Display on profile Limit use
Union membership No N/A N/A
Genetic/health data No N/A N/A
Sex life/orientation Optional profile Display on profile Limit use
Biometric data Yes (opt-in) Face recognition Limit use
Contents of communications Yes Service delivery Limit use

Right to Limit Use:

You can limit the use of sensitive personal information to what is necessary:

  • Settings β†’ Privacy β†’ Limit Sensitive Info Use
  • Contact us at privacy@boba.town

2.6 Your California Privacy Rights

CCPA/CPRA Rights:

Right Description How to Exercise
Right to Know Know what PI we collect, use, share Submit request
Right to Access Receive a copy of your PI Settings β†’ Download Data
Right to Delete Request deletion of your PI Settings β†’ Delete Account
Right to Correct Correct inaccurate PI Edit profile or submit request
Right to Opt-Out Opt out of sale/sharing Click "Do Not Sell" link
Right to Limit Limit use of sensitive PI Settings β†’ Limit Sensitive Info
Right to Non-Discrimination No penalty for exercising rights Automatic

Submitting Requests:

2.7 Verification Process

How We Verify Requests:

Request Type Verification Level
Know (categories) Reasonable verification
Know (specific pieces) Heightened verification
Delete Reasonable verification
Correct Reasonable verification

Verification Methods:

  • Matching information provided with account data
  • Confirmation via email to registered account
  • Additional documentation for heightened verification
  • Knowledge-based questions

2.8 Authorized Agents

Using an Authorized Agent:

You can designate an authorized agent to submit requests on your behalf:

  • Provide signed written authorization
  • Agent must verify their identity
  • We may contact you directly to confirm

Agent Requirements:

  • Written proof of authorization
  • Proof of agent's identity
  • We may require direct verification with you

2.9 Financial Incentives

Incentive Programs:

[If applicable] We may offer programs that involve personal information:

Program What's Offered PI Involved Value
[Program Name] [Description] [Categories] [Calculation method]

Opting In/Out:

  • Participation is optional
  • You can opt out at any time
  • No penalty for not participating

2.10 Retention

Retention Periods:

We retain personal information as described in Section 6. California-specific notes:

  • We do not retain PI longer than reasonably necessary
  • Retention periods vary by data type and purpose
  • You can request deletion subject to legal exceptions

2.11 Shine the Light

California Civil Code Β§ 1798.83:

California residents may request information about disclosure of PI to third parties for direct marketing. We do not share PI with third parties for their direct marketing purposes without your consent.

2.12 Do Not Track / GPC

Global Privacy Control:

We recognize GPC signals as valid opt-out requests for:

  • Sale of personal information
  • Sharing for cross-context behavioral advertising

Browser Settings:

When we detect GPC:

  • We treat it as opt-out of sale/sharing
  • Applies to the browser/device sending the signal
  • You may need to enable on each browser/device

2.13 California Age-Appropriate Design Code Act (CAADCA)

What Is the CAADCA?

The California Age-Appropriate Design Code Act requires businesses that provide online services, products, or features likely to be accessed by children (under 18) to design those services with children's well-being and privacy in mind. It is modeled after the UK Age Appropriate Design Code (Children's Code).

Our Obligations Under CAADCA:

Requirement Our Implementation
Data Protection Impact Assessments We conduct DPIAs before offering any new feature, product, or service likely to be accessed by children, assessing potential harms to children arising from our data practices
Default high privacy settings Privacy and safety settings are set to the most protective level by default for users under 18
Age estimation We implement age estimation measures proportionate to the risks arising from our data practices to determine whether users are children
No profiling by default We do not profile children by default unless we can demonstrate that profiling is necessary to provide the specific feature and that appropriate safeguards are in place
No dark patterns We do not use design features, interface elements, or language that could lead children to provide more personal information than necessary, weaken their privacy protections, or take actions contrary to their interests
No detrimental use We do not use children's personal information in ways that are materially detrimental to their physical health, mental health, or well-being
Clear privacy information We provide prominent, accessible, and age-appropriate privacy information for children
Data minimization We limit data collection from children to what is reasonably necessary and proportionate to provide the service the child is using
Geolocation restrictions We do not collect, sell, or share a child's precise geolocation data unless strictly necessary for the service, and we provide a clear signal when geolocation is being collected

DPIA Process:

Our DPIAs for children address:

  • Whether the design of the feature could harm children, including by exposing them to harmful content or contacts
  • Whether the feature uses personal information in ways that could be detrimental to children
  • Whether the feature uses design elements (including dark patterns) that could lead children to take actions not in their interest
  • How the feature uses profiling and what safeguards are in place

DPIAs are documented, reviewed periodically, and made available to the California Attorney General upon request.

Enforcement Note:

The CAADCA is subject to ongoing legal proceedings regarding its enforceability. We implement these protections as a matter of best practice for protecting children's privacy regardless of the current enforcement status, consistent with our obligations under other children's privacy frameworks.


Supplement 3: US State Privacy Laws

This supplement applies to residents of US states with comprehensive consumer privacy laws (other than California, which is covered in Supplement 2). If you reside in one of the states listed below, the rights and obligations described in this supplement apply to you under your state's law.

3.1 Covered States and Laws

State Law Abbreviation Effective Date
Virginia Consumer Data Protection Act VCDPA Jan. 1, 2023
Colorado Colorado Privacy Act CPA July 1, 2023
Connecticut Data Privacy Act CTDPA July 1, 2023
Utah Consumer Privacy Act UCPA Dec. 31, 2023
Texas Data Privacy and Security Act TDPSA July 1, 2024
Oregon Consumer Privacy Act OCPA July 1, 2024
Montana Consumer Data Privacy Act MCDPA Oct. 1, 2024
Delaware Personal Data Privacy Act DPDPA Jan. 1, 2025
Iowa Consumer Data Protection Act ICDPA Jan. 1, 2025
Nebraska Data Privacy Act NDPA Jan. 1, 2025
New Hampshire Privacy Act NHPA Jan. 1, 2025
New Jersey Data Privacy Act NJDPA Jan. 15, 2025
Tennessee Information Protection Act TIPA July 1, 2025
Minnesota Consumer Data Privacy Act MCDPA-MN July 31, 2025
Maryland Online Data Privacy Act MODPA Oct. 1, 2025
Indiana Consumer Data Protection Act INCDPA Jan. 1, 2026
Kentucky Consumer Data Protection Act KCDPA Jan. 1, 2026
Rhode Island Data Transparency and Privacy Protection Act RIDTPPA Jan. 1, 2026

[EXTENSIBILITY: Additional states will be added as their laws take effect. This table should be reviewed quarterly.]

3.2 Your Rights by State

Most covered states provide a substantially similar set of consumer privacy rights. The table below shows which rights are available in each state. All rights are subject to certain exceptions permitted by the applicable law.

Right VA CO CT UT TX OR MT DE IA NE NH NJ TN MN MD IN KY RI
Access / Confirm processing βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“
Correction βœ“ βœ“ βœ“ β€” βœ“ βœ“ βœ“ βœ“ β€” βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“
Deletion βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“
Data portability βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“
Opt-out: targeted advertising βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“
Opt-out: sale of personal data βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“
Opt-out: profiling βœ“ βœ“ βœ“ β€” βœ“ βœ“ βœ“ βœ“ β€” βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“ βœ“
Right to list of third parties β€” β€” β€” β€” β€” βœ“ β€” β€” β€” β€” β€” β€” β€” βœ“ β€” β€” β€” β€”

"β€”" indicates the right is not explicitly provided under that state's law.

3.3 Exercising Your Rights

How to Submit Requests:

Regardless of your state, you may exercise your rights through the following channels:

Response Timeframes:

States Initial Response Extension
VA, CO, CT, UT, TX, OR, MT, DE, NE, NH, NJ, TN, MN, MD, IN, KY, RI 45 days Up to 45 additional days with notice
Iowa 90 days None specified

Verification:

We will verify your identity before fulfilling requests. This may involve matching information you provide against our records, or requesting additional documentation. We will not fulfill a request if we cannot verify your identity to a reasonable degree of certainty.

3.4 Appeals

If we decline your request (in whole or in part), most state laws provide a right to appeal.

States Appeal Window Our Response Deadline
VA, TX, OR, MT, DE, NE, NH, NJ, TN, MN, MD, IN, KY, RI Per state law 60 days
CO, CT 45 days from denial 45 days
UT, IA No statutory appeal right N/A

How to Appeal:

If your appeal is denied and your state's law permits it, we will provide you with instructions for contacting your state's Attorney General or relevant enforcement authority.

3.5 Sensitive Data

Most covered states require opt-in consent before processing certain categories of sensitive data. We obtain consent before processing the following, where required by your state's law:

  • Racial or ethnic origin
  • Religious beliefs
  • Health diagnosis or condition
  • Sexual orientation or sex life
  • Citizenship or immigration status
  • Genetic data
  • Biometric data used for identification
  • Precise geolocation data
  • Personal data of known children
  • Contents of private communications (where we are not the intended recipient)

State-Specific Notes:

  • Oregon includes status as transgender or nonbinary as sensitive data
  • Maryland includes gender identity as sensitive data and applies heightened data minimization requirements to all sensitive data processing
  • Connecticut and Colorado include children's data as a sensitive data category

3.6 Universal Opt-Out Mechanisms

Several states require us to recognize universal opt-out signals such as Global Privacy Control (GPC). We honor GPC and similar browser-based opt-out signals as valid requests to opt out of targeted advertising and the sale of personal data.

Requirement States
Must honor universal opt-out (e.g., GPC) CO, CT, TX, OR, MT, DE, NE, NH, NJ, MN, MD
Not required by statute (but we honor voluntarily) VA, UT, IA, TN, IN, KY, RI

When we detect a GPC signal:

  • We treat it as a valid opt-out of the sale of personal data and targeted advertising
  • The opt-out applies to the browser or device sending the signal
  • You may need to enable GPC on each browser and device you use
  • GPC does not affect processing for other purposes (such as providing our services)

3.7 Notable State-Specific Provisions

Maryland (MODPA):

  • Applies heightened data minimization requirements: we may only collect and process personal data that is reasonably necessary and proportionate to provide or maintain the specific service or product the consumer requested
  • Prohibits the sale of sensitive data entirely (not just an opt-out right)
  • Prohibits targeted advertising directed at consumers known to be under 18 years of age

Oregon (OCPA):

  • Grants the right to obtain a list of specific third parties (not just categories) to whom we have disclosed personal data
  • Applies to nonprofit organizations in addition to for-profit businesses

Minnesota (MCDPA-MN):

  • Grants the right to obtain a list of specific third parties to whom personal data has been disclosed
  • Includes profiling assessment requirements

Texas (TDPSA):

  • Broad applicability with no revenue threshold (unlike most other states)
  • Includes a 30-day cure period for violations

3.8 Children and Teen Privacy by State

Several state privacy laws include provisions specific to minors, beyond the general children's privacy protections described in Core Policy Section 9.

Provision Applicable States
Consent required for processing data of known children (under 13) VA, CO, CT, TX, OR, MT, DE, NE, NH, NJ, TN, MN, MD, IN, KY, RI
Prohibition on targeted advertising to minors under 18 MD
Heightened protections for teens (13-17) CT, DE, MD, MN
Opt-in consent for sale of teen data CT, DE

Supplement 4: Brazil (LGPD)

This supplement applies to individuals in Brazil under the Lei Geral de ProteΓ§Γ£o de Dados (LGPD).

4.1 Data Controller

Controller: Boba, LLC Contact: privacy@boba.town DPO: [DPO Name], dpo@boba.town

4.2 Legal Bases (LGPD)

Purpose Legal Basis
Providing services Contract performance
Safety and security Legitimate interests
Legal compliance Legal obligation
Marketing (with consent) Consent
Analytics Legitimate interests

4.3 Your LGPD Rights

Right Description
Confirmation Confirm if we process your data
Access Access your personal data
Correction Correct incomplete or inaccurate data
Anonymization/blocking/deletion For unnecessary or excessive data
Portability Transfer to another service provider
Deletion Delete data processed with consent
Information about sharing Know who we share data with
Revocation of consent Withdraw consent
Opposition Object to non-compliant processing

4.4 Exercising Rights

4.5 ANPD

You may file complaints with:

  • Autoridade Nacional de ProteΓ§Γ£o de Dados (ANPD)
  • gov.br/anpd

Supplement 5: Canada (PIPEDA)

This supplement applies to individuals in Canada under the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial laws.

5.1 Accountability

Privacy Officer:

  • Email: privacy@boba.town
  • We are accountable for personal information in our control

5.2 Consent

We obtain meaningful consent for collection, use, and disclosure:

  • Express consent for sensitive information
  • Implied consent for less sensitive purposes
  • You may withdraw consent (subject to legal/contractual restrictions)

5.3 Your PIPEDA Rights

Right Description
Access Access your personal information
Correction Correct inaccuracies
Withdraw consent Revoke previously given consent
Complain Lodge complaint with the OPC

5.4 Complaints

Office of the Privacy Commissioner of Canada:

  • priv.gc.ca
  • 1-800-282-1376

Provincial Commissioners:

  • Alberta: oipc.ab.ca
  • British Columbia: oipc.bc.ca
  • Quebec: cai.gouv.qc.ca

Supplement 6: Australia

This supplement applies to individuals in Australia under the Privacy Act 1988 and Australian Privacy Principles (APPs).

6.1 Collection Notice

We collect personal information:

  • Directly from you
  • From your use of our services
  • From third parties (where permitted)

6.2 Your Australian Rights

Right Description
Access Access your personal information
Correction Correct inaccurate information
Complain Lodge complaint with us or the OAIC

6.3 Complaints

Our Process:

  1. Contact privacy@boba.town
  2. We investigate within 30 days
  3. We respond with outcome

OAIC:

If unsatisfied:

  • Office of the Australian Information Commissioner
  • oaic.gov.au
  • 1300 363 992

6.4 Overseas Disclosure

We may disclose personal information overseas:

  • To our service providers
  • Subject to appropriate safeguards
  • See Section 8 for details

Supplement 7: Japan

This supplement applies to individuals in Japan under the Act on the Protection of Personal Information (APPI).

7.1 Business Operator

Name: Boba, LLC Representative: [Representative Name] Contact: privacy@boba.town

7.2 Purpose of Use

We use personal information for purposes specified in this Privacy Policy. Any new purposes will be notified.

7.3 Your Rights

Right Description
Disclosure Request disclosure of retained personal data
Correction Request correction of inaccurate data
Cessation Request cessation of use or provision
Deletion Request deletion in certain circumstances

7.4 Third-Party Provision

We may provide personal information to third parties:

  • With your consent
  • As permitted by law
  • To service providers under appropriate agreements

7.5 Cross-Border Transfer

For transfers outside Japan, we ensure adequate protection through:

  • Contractual measures
  • Verification of recipient's data protection systems
  • Your consent where required

Supplement 8: South Korea

This supplement applies to individuals in South Korea under the Personal Information Protection Act (PIPA).

8.1 Personal Information Controller

Controller: Boba, LLC Contact: privacy@boba.town CPO: [CPO Name and Title]

8.2 Collection and Use

Item Details
Purpose of collection As described in Privacy Policy
Items collected As listed in Section 2
Retention period As described in Section 6
Right to refuse You may refuse; may limit service access

8.3 Your Rights

Right Description
Access Access your personal information
Correction Correct inaccurate information
Deletion Request deletion
Suspension Suspend processing

8.4 Children

For children under 14, we obtain consent from legal representatives.

8.5 Complaints

Personal Information Protection Commission (PIPC):

  • pipc.go.kr

Supplement 9: India (DPDPA)

This supplement applies to individuals in India under the Digital Personal Data Protection Act, 2023 (DPDPA).

9.1 Data Fiduciary

Data Fiduciary: Boba, LLC Contact: privacy@boba.town Grievance Officer: [Grievance Officer Name], privacy@boba.town

9.2 Legal Basis

We process personal data on the basis of consent given freely, with specificity, and in an informed and unconditional manner, or as otherwise permitted under the DPDPA (compliance with law, voluntary provision for specified purposes, employment, medical emergency, or public interest).

9.3 Your DPDPA Rights

Right Description
Confirmation and access Confirm processing and obtain a summary of your data
Correction Correct inaccurate or incomplete personal data
Erasure Erase data no longer necessary for the stated purpose
Grievance redressal File a grievance with our Grievance Officer
Nomination Nominate an individual to exercise your rights in case of death or incapacity

9.4 Children

For individuals under 18, we obtain verifiable consent from a parent or guardian. We do not engage in tracking, behavioral monitoring, or targeted advertising directed at children.

9.5 Exercising Rights

  • Email: privacy@boba.town
  • We respond within a reasonable time, as prescribed by the DPDPA rules

9.6 Data Protection Board of India

You may file complaints with:

  • Data Protection Board of India (DPBI)
  • dpdpa.gov.in (once operational)

Part 3 Version 1.0.0


Last Updated: [Date]

Version 2.2.0


Appendix: Document History

Version Date Summary
2.2.0 [Date] Added Regional Supplements 1-8; consolidated US state privacy laws into single supplement
2.1.0 [Date] Added Feature-Specific Addendums 1-8
2.0.0 [Date] Comprehensive Privacy Policy with all sections 1-11
1.0.0 [Date] Initial Privacy Policy

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