Privacy Policy
Effective Date: [DATE]
Last Updated: [DATE]
Version: 2.2.0
Quick Summary
This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our Platform, you agree to this Policy. We are committed to transparency about our data practices and giving you control over your information.
Part 1: Core Policy
1. Introduction & Scope
1.1 Plain-Language Summary
We believe you should understand how your data is used in clear, simple terms. Here's a quick overview before we get into the details:
| What We Do | Why It Matters to You |
|---|---|
| We collect information you give us | When you create an account, post content, or message others, we store that information to provide our services. |
| We collect some information automatically | When you use our Platform, we gather technical data (like your device type and how you interact with features) to keep things running smoothly and improve your experience. |
| We use your information to provide and improve services | Your data helps us show you relevant content, keep you safe, and make our Platform better. |
| We share information in limited circumstances | We share data with service providers who help us operate, when legally required, and according to your privacy settings. We don't sell your personal information for money. |
| You have control over your information | You can access, update, download, and delete your data. You can also control many privacy settings. |
| We protect your information | We use industry-standard security measures to safeguard your data. |
This summary is for convenience only. Please read the full Privacy Policy below for complete details about our data practices.
1.2 What This Policy Covers
Scope of This Policy:
This Privacy Policy ("Policy") describes how Boba, LLC ("Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you:
- Visit our website(s) at https://boba.town
- Use our mobile applications
- Use our Platform and services
- Interact with us through email, customer support, or social media
- Participate in surveys, promotions, or events we sponsor
This Policy applies to:
- All users of our Platform, whether registered or not
- Visitors to our websites
- Individuals who interact with us offline or through other channels
This Policy does not apply to:
- Third-party websites, applications, or services linked from our Platform (these have their own privacy policies)
- Information collected by other users of our Platform (their use of your information is governed by their own practices and applicable law)
- Job applicants (see our separate Applicant Privacy Notice at [URL])
- Employees and contractors (see our internal privacy policies)
Related Documents:
This Policy should be read together with:
- Our Terms of Service, which govern your use of the Platform
- Cookie Policy at https://boba.town/cookies, which provides detailed information about our use of cookies
- Any feature-specific privacy notices provided when you use certain features
1.3 Data Controller
Who Is Responsible for Your Data:
For purposes of applicable data protection laws, the data controller responsible for your personal information is:
Boba, LLC 1312 17th Street Unit #2635 Denver, CO 80202 United States
Registration Information:
- Company Registration Number: 20238352765
- [If applicable: ICO Registration Number (UK): [NUMBER]]
- [If applicable: EU Representative: See Section 1.5]
What "Data Controller" Means:
As the data controller, we determine the purposes and means of processing your personal information. We are responsible for ensuring your data is handled in compliance with applicable privacy laws.
When We Act as a Data Processor:
In some circumstances, we may process personal information on behalf of other parties (for example, when providing business services). In those cases, the other party is the data controller and their privacy policy applies to that processing.
1.4 Contact Information for Privacy Inquiries
General Privacy Questions:
If you have questions about this Policy or our privacy practices, please contact us:
By Email: privacy@boba.town
By Mail: Privacy Team Boba, LLC 1312 17th Street Unit #2635 Denver, CO 80202 United States
By Online Form: https://boba.town/privacy-request
What to Include:
When contacting us about privacy matters, please include:
- Your full name and username (if applicable)
- Your email address associated with your account
- A detailed description of your question or request
- Any relevant documentation or context
Response Time:
We aim to respond to privacy inquiries within 10 business days. Complex requests may take longer, and we will keep you informed of our progress.
1.5 Data Protection Officer
Our Data Protection Officer:
We have appointed a Data Protection Officer (DPO) to oversee our privacy practices and serve as a point of contact for data protection matters.
DPO Contact Information:
Name: Data Protection Officer
Email: dpo@boba.town
Mail: Data Protection Officer Boba, LLC 1312 17th Street Unit #2635 Denver, CO 80202 United States
When to Contact the DPO:
Contact our DPO if you:
- Have concerns about how we handle your personal information
- Want to exercise your data protection rights (access, deletion, etc.)
- Believe we are not complying with data protection laws
- Have questions about our data protection practices
- Are a supervisory authority or regulator with inquiries
DPO Independence:
Our DPO operates independently and reports directly to our highest level of management. The DPO is not penalized for performing their duties and has access to resources needed to carry out their responsibilities.
1.6 EU/EEA Representative
For Users in the European Union and European Economic Area:
Although we are established outside the EU/EEA, we have appointed a representative in the EU in accordance with Article 27 of the GDPR.
EU Representative Contact Information:
Name: [EU REPRESENTATIVE NAME] Company: [EU REPRESENTATIVE COMPANY, if applicable] Address: [EU REPRESENTATIVE ADDRESS] [CITY, POSTAL CODE] [EU COUNTRY]
Email: [EU REPRESENTATIVE EMAIL]
Role of the EU Representative:
Our EU representative can:
- Receive inquiries from data subjects in the EU/EEA regarding our data processing
- Receive communications from supervisory authorities
- Facilitate communication between you and us regarding privacy matters
The EU representative acts on our behalf but does not replace our obligations or your right to contact us directly.
1.7 UK Representative
For Users in the United Kingdom:
We have appointed a representative in the UK in accordance with Article 27 of the UK GDPR.
UK Representative Contact Information:
Name: [UK REPRESENTATIVE NAME] Company: [UK REPRESENTATIVE COMPANY, if applicable] Address: [UK REPRESENTATIVE ADDRESS] [CITY, POSTAL CODE] United Kingdom
Email: [UK REPRESENTATIVE EMAIL]
1.8 How This Policy May Change
Updates to This Policy:
We may update this Privacy Policy from time to time to reflect changes in:
- Our data practices
- Legal or regulatory requirements
- Our business operations
- Technology or security practices
- Feedback from users
How We Notify You:
- Material Changes: For significant changes that affect how we use or share your personal information, we will provide prominent notice (such as email notification or a banner on our Platform) before the changes take effect.
- Minor Changes: For clarifications or minor updates that do not materially affect your rights, we will update the "Last Updated" date at the top of this Policy.
Your Continued Use:
Your continued use of the Platform after we post changes constitutes your acceptance of the updated Policy. If you do not agree with any changes, you should stop using the Platform and may request deletion of your account.
Accessing Previous Versions:
Previous versions of this Privacy Policy are available at https://boba.town/legal/archive or by contacting us. We maintain an archive of policies with their effective date ranges.
1.9 Children's Privacy
Age Restrictions:
Our Platform is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction, such as 16 in some EU countries). We do not knowingly collect personal information from children under this age.
Parental Consent:
In some jurisdictions, users between 13 and 16 (or the age of majority) may need parental or guardian consent to use certain features. Where required, we implement appropriate consent mechanisms.
If We Discover Child Data:
If we learn that we have collected personal information from a child without appropriate consent:
- We will delete the information as quickly as possible
- We will take steps to prevent future collection
- We may suspend or terminate the associated account
Parental Rights:
Parents or guardians who believe we may have collected information from their child can contact us at privacy@boba.town to:
- Review any information we may have collected
- Request deletion of the information
- Prevent further collection
Reporting Concerns:
If you become aware of a child using our Platform inappropriately, please report it to security@boba.town.
1.10 California Minors
Under 18 in California:
If you are a California resident under 18 years old and a registered user of our Platform, you may request removal of content or information you have publicly posted. To make such a request:
- Contact us at privacy@boba.town
- Include "California Minor Content Removal Request" in the subject line
- Describe the content you want removed
Limitations:
Please note that removal:
- May not ensure complete or comprehensive removal of the content
- Does not apply to content posted by others
- May not be possible where required by law or for legitimate business purposes
1.11 Accessibility
Accessible Formats:
We are committed to making our privacy information accessible to all users. If you need this Privacy Policy in an alternative format, please contact us at support@boba.town.
Available Formats:
- Large print
- Screen reader-compatible versions
- Plain language summaries
- Translations (see below)
1.12 Translations
Language:
This Privacy Policy is written in English. We may provide translations for convenience, but the English version is the official, legally binding version.
In Case of Conflict:
If there is any conflict between the English version and a translated version, the English version controls.
Requesting Translations:
If you need assistance understanding this Policy due to language barriers, please contact us at privacy@boba.town.
2. Information We Collect
We collect information in several ways: directly from you, automatically when you use our Platform, and from third parties. This section explains what information we collect and how we collect it.
2.1 Information You Provide
Account Registration Data:
When you create an account, we collect:
| Data Type | Examples | Purpose |
|---|---|---|
| Identity Information | Name, username, date of birth | To create and identify your account |
| Contact Information | Email address, phone number | To communicate with you and secure your account |
| Authentication Data | Password (stored in hashed form), security questions | To protect your account |
| Demographic Information | Gender, country/region (if provided) | To personalize your experience and comply with local laws |
Profile Information:
When you set up and customize your profile, we collect:
- Profile photo and cover images
- Bio and description
- Location (city, region, or country you choose to display)
- Links to your website or other social media accounts
- Interests, preferences, and other information you choose to share
- Profile settings and preferences
Content You Create and Upload:
When you use our Platform to create and share content, we collect:
- Posts, comments, messages, and other text content
- Photos, videos, audio recordings, and other media files
- Metadata associated with your content (such as when and where it was created)
- Reactions, likes, and other interactions with content
- Lists, collections, and saved items
- Draft content and content you start but don't publish
Communications:
When you communicate with us or other users, we collect:
- Messages you send through our Platform (direct messages, group chats)
- Emails and correspondence you send to our support team
- Feedback, suggestions, and bug reports
- Responses to surveys and questionnaires
- Recordings of calls if you contact us by phone (with notice)
- Chat logs from customer support interactions
Payment Information:
When you make purchases or receive payments, we collect:
- Billing name and address
- Payment method details (credit card, debit card, bank account, or other payment method)
- Transaction history and purchase records
- Tax identification information (for creators receiving payments)
- Payout preferences and banking information (for creators and sellers)
Note: Full payment card numbers are processed by our payment processors and are not stored on our servers. We receive only partial card information (such as the last four digits) for identification purposes.
Verification Documents:
When you verify your identity or account, we may collect:
- Government-issued identification documents (driver's license, passport, national ID)
- Proof of address documents
- Selfies or photos for identity verification
- Business registration documents (for business accounts)
- Tax forms and documentation
Verification documents are handled with enhanced security measures and retained only as long as necessary.
Survey and Research Participation:
When you participate in surveys or research, we collect:
- Survey responses
- Feedback and opinions
- Usage patterns (if participating in user research)
- Demographic information for research purposes
Participation is voluntary, and we will inform you how your responses will be used.
Event and Promotion Participation:
When you enter contests, promotions, or attend events, we collect:
- Entry information
- Eligibility verification data
- Photos or recordings from events (with notice)
- Winner information for prize fulfillment
2.2 Information Collected Automatically
Device Information:
When you access our Platform, we automatically collect information about your device:
| Data Type | Examples |
|---|---|
| Device Identifiers | Device ID, advertising ID, hardware identifiers |
| Device Characteristics | Device type, model, manufacturer, operating system and version |
| Browser Information | Browser type and version, browser settings, plugins |
| Network Information | IP address, mobile carrier, connection type (Wi-Fi, cellular) |
| Screen Information | Screen size, resolution, orientation |
Log Data and Usage Information:
We collect information about how you use our Platform:
- Access Logs: Date and time of access, pages viewed, features used, actions taken
- Interaction Data: Clicks, taps, scrolls, time spent on pages or features
- Search Queries: Terms you search for on our Platform
- Content Interactions: Content you view, like, share, comment on, or save
- Feature Usage: Which features you use and how often
- Error Logs: Crashes, errors, and performance issues you encounter
- Referral Data: How you arrived at our Platform (links, search engines, other apps)
Location Data:
We may collect location information:
- Approximate Location: Derived from your IP address, typically accurate to city or region level
- Precise Location: If you grant permission, we may collect GPS-based location data from your device (see the Location Sharing Addendum in our Terms of Service for detailed terms)
- Location from Content: Location information embedded in photos or other content you upload (EXIF data)
- Location You Provide: City or region you enter in your profile or posts
You can control location collection through your device settings and account preferences.
Cookies and Similar Technologies:
We use cookies, pixels, web beacons, local storage, and similar technologies to collect information:
- Essential Cookies: Required for the Platform to function (authentication, security, preferences)
- Analytics Cookies: Help us understand how users interact with our Platform
- Advertising Cookies: Used to deliver and measure advertising (where applicable)
- Social Media Cookies: Enable social sharing and integration features
For detailed information, see our Cookie Policy at https://boba.town/cookies and Section 9 of this Privacy Policy.
Inferences:
We may derive inferences about you based on information we collect:
- Interests and preferences based on your activity
- Demographic inferences (such as age range)
- Content preferences and recommendations
- Account risk assessments for security purposes
2.3 Information from Third Parties
Social Login Providers:
If you choose to register or log in using a third-party service (such as Google, Facebook, or Apple), we receive:
- Basic profile information (name, email address, profile photo)
- Unique identifier from the social login provider
- Other information you authorize the provider to share
The information we receive depends on your settings with the third-party provider and their privacy policy.
Payment Processors:
Our payment processors may share information with us:
- Transaction confirmations and status
- Partial payment method information (last four digits)
- Fraud and risk assessments
- Chargeback and dispute information
Advertising and Analytics Partners:
We may receive information from advertising and analytics partners:
- Information about your interactions with ads
- Demographic and interest information for advertising purposes
- Attribution data (how you found our Platform)
- Aggregated analytics and insights
Public Sources:
We may collect information from publicly available sources:
- Public social media profiles
- Public records and databases
- News articles and public statements
- Information you make publicly available on our Platform
Other Users:
Other users may provide information about you:
- When they tag or mention you in content
- When they share your content
- When they add you to groups or conversations
- When they upload contact information that includes you (with their consent)
- When they report content or accounts involving you
Business Partners:
If we partner with other companies, we may receive:
- Information necessary to provide joint services
- Verification or identity information
- Purchase or transaction information from integrated services
2.4 Special Categories of Data
Sensitive Personal Information:
We generally do not require you to provide sensitive personal information (also known as "special category data" under GDPR). However, you may choose to share such information, for example:
- Racial or ethnic origin (in profile or content)
- Political opinions (in content you post)
- Religious or philosophical beliefs (in content you post)
- Health information (in content you post)
- Sexual orientation (in profile or content)
- Biometric data (we do not currently collect biometric data; see Section 2.2)
How We Handle Sensitive Data:
- We process sensitive data you voluntarily share only for the purposes of providing our services
- We obtain explicit consent where required by law
- We apply additional safeguards to protect sensitive information
- You can control what sensitive information you share through your privacy settings
Biometric Information:
We do not currently collect biometric data. If we introduce features that use biometric data in the future, we will update this Privacy Policy and obtain your explicit consent where required by law before collecting such data.
2.5 Information We Do Not Collect
We do not intentionally collect:
- Government ID numbers (except for verification purposes where required)
- Financial account passwords or PINs
- Complete payment card numbers (these are handled by payment processors)
- Medical records or detailed health information (unless you choose to share in content)
- Genetic or biometric data
- Information about children under 13 (or applicable age in your jurisdiction)
We do not:
- Purchase personal information from data brokers for marketing purposes
- Collect information through deceptive means
- Access your device's contacts, photos, or files without your permission
2.6 Accuracy of Information
Your Responsibility:
You are responsible for ensuring the information you provide is accurate and up to date. Inaccurate information may affect your ability to use certain features or receive communications from us.
Updating Your Information:
You can update your information at any time through:
- Your account settings
- Contacting our support team
- Submitting a data correction request
Our Efforts:
We take reasonable steps to ensure the information we hold is accurate and, where necessary, kept up to date. We may periodically ask you to verify or update your information.
3. How We Use Your Information
This section explains the purposes for which we use the information we collect. We only use your information for legitimate purposes and, where required by law, with an appropriate legal basis.
3.1 Providing and Operating Our Services
Core Service Delivery:
We use your information to provide, maintain, and operate our Platform:
- Account Management: Creating and managing your account, authenticating your identity, and maintaining your profile
- Content Delivery: Displaying your content to you and others according to your settings, processing and storing your uploads
- Communication Features: Enabling messaging, comments, and other communication between users
- Transaction Processing: Processing purchases, payments, and payouts for marketplace and monetization features
- Customer Support: Responding to your inquiries, troubleshooting issues, and providing assistance
- Feature Functionality: Enabling all Platform features to work as intended
Service Improvement:
We use your information to improve our services:
- Product Development: Developing new features and improving existing ones based on how users interact with our Platform
- Performance Optimization: Identifying and fixing bugs, errors, and performance issues
- User Experience Research: Understanding how users navigate and use our Platform to make it more intuitive
- Testing: Testing new features and changes before broader release
- Feedback Analysis: Analyzing user feedback and suggestions to prioritize improvements
3.2 Personalization
Content Personalization:
We use your information to personalize your experience:
- Recommendations: Suggesting content, creators, and accounts you might be interested in based on your activity and preferences
- Feed Curation: Ordering and prioritizing content in your feeds based on relevance to you
- Search Results: Personalizing search results based on your history and preferences
- Discovery: Helping you discover new content and creators aligned with your interests
Feature Personalization:
- Interface Customization: Remembering your preferences for how the Platform looks and behaves
- Language and Region: Displaying content in your preferred language and showing region-relevant information
- Accessibility: Adapting the Platform to your accessibility preferences
Personalization Controls:
You can control many aspects of personalization through your settings. See Section 5 (Your Rights and Choices) for more information.
3.3 Communications
Transactional Communications:
We use your contact information to send essential service communications:
- Account Notifications: Password resets, security alerts, account verification, and important account updates
- Transaction Confirmations: Order confirmations, payment receipts, and shipping updates
- Service Updates: Changes to our Terms, Privacy Policy, or features that affect you
- Support Responses: Replies to your customer support inquiries
You cannot opt out of transactional communications while maintaining an account, as they are essential to providing our services.
Marketing Communications:
With your consent or where permitted by law, we may send:
- Promotional Emails: Information about new features, special offers, and Platform updates
- Newsletters: Regular updates about content, creators, or topics you may be interested in
- Event Invitations: Invitations to events, webinars, or promotions
- Partner Offers: Offers from carefully selected partners (with your consent)
Communication Preferences:
You can manage your marketing communication preferences:
- Through your account settings
- By clicking "unsubscribe" in any marketing email
- By contacting us at privacy@boba.town
Push Notifications:
If you enable push notifications, we may send:
- Activity notifications (likes, comments, follows, messages)
- Reminders and alerts you've set up
- Breaking news or time-sensitive content (if enabled)
- Promotional notifications (if enabled)
You can control push notifications through your device settings and account preferences.
3.4 Safety and Security
Platform Safety:
We use your information to keep our Platform safe:
- Content Moderation: Reviewing content for violations of our Terms and Community Guidelines
- Abuse Prevention: Detecting and preventing harassment, bullying, and other abusive behavior
- Harmful Content Detection: Identifying and removing illegal, violent, or otherwise harmful content
- Child Safety: Protecting minors from exploitation and inappropriate content
Account Security:
We use your information to protect your account:
- Fraud Prevention: Detecting and preventing fraudulent accounts, transactions, and activities
- Unauthorized Access: Identifying and blocking unauthorized access attempts
- Suspicious Activity: Alerting you to unusual activity on your account
- Identity Verification: Verifying your identity when you perform sensitive actions
Platform Integrity:
We use your information to maintain Platform integrity:
- Spam Prevention: Detecting and blocking spam, fake accounts, and coordinated inauthentic behavior
- Bot Detection: Identifying and restricting automated abuse
- Manipulation Prevention: Preventing manipulation of engagement metrics, recommendations, and other Platform systems
- Terms Enforcement: Enforcing our Terms of Service and taking action against violations
Security Measures:
- Threat Detection: Monitoring for security threats and vulnerabilities
- Incident Response: Investigating and responding to security incidents
- System Protection: Protecting our systems, networks, and infrastructure
3.5 Research and Analytics
Platform Analytics:
We use your information to understand how our Platform is used:
- Usage Statistics: Measuring overall Platform usage, feature adoption, and user engagement
- Performance Metrics: Tracking Platform performance, load times, and reliability
- Trend Analysis: Identifying trends in how users interact with our Platform
- A/B Testing: Testing variations of features to determine which performs better
Aggregated Research:
We may use aggregated and anonymized information for research:
- Industry Research: Contributing to understanding of social media, content creation, and online behavior
- Academic Partnerships: Collaborating with researchers on studies (using anonymized data)
- Trend Reports: Publishing insights about Platform trends and user behavior (in aggregate form)
Your Privacy in Research:
- Research uses aggregated or anonymized data that cannot identify you individually
- We do not share identifiable personal information for research without your consent
- You can opt out of certain analytics through your settings
3.6 Legal Compliance
Legal Obligations:
We use your information to comply with legal requirements:
- Law Enforcement Requests: Responding to valid legal process (subpoenas, court orders, warrants)
- Regulatory Compliance: Meeting requirements of data protection, consumer protection, and other laws
- Tax Obligations: Fulfilling tax reporting and withholding requirements
- Record Keeping: Maintaining records as required by law
Legal Rights:
We use your information to establish, exercise, or defend legal claims:
- Dispute Resolution: Resolving disputes with users or third parties
- Litigation: Defending against or pursuing legal claims
- Investigations: Investigating potential violations of law or our Terms
- Enforcement: Enforcing our agreements and policies
3.7 Advertising
Advertising on Our Platform:
If we display advertising on our Platform, we may use your information for:
- Ad Delivery: Showing you advertisements on our Platform
- Ad Targeting: Selecting ads that may be relevant to your interests based on your activity and profile
- Ad Measurement: Measuring the effectiveness of advertisements
- Ad Fraud Prevention: Detecting and preventing fraudulent ad activity
Your Advertising Choices:
- Interest-Based Advertising: You can opt out of interest-based advertising through your settings
- Ad Preferences: You can indicate preferences about the types of ads you see
- Industry Opt-Outs: You can use industry tools like the Digital Advertising Alliance's opt-out at [DAA URL]
What We Don't Do:
- We do not sell your personal information for money to advertisers
- We do not share your private messages with advertisers
- We do not use sensitive information (health, religion, sexual orientation) for ad targeting without your explicit consent
3.8 Artificial Intelligence and Automated Processing
AI and Machine Learning:
We use artificial intelligence and machine learning to:
- Content Recommendations: Suggest content, creators, and accounts you might like
- Content Moderation: Detect potentially violating content for human review
- Safety Features: Identify spam, fake accounts, and malicious activity
- Search and Discovery: Improve search results and content discovery
- Accessibility: Generate captions, alt text, and other accessibility features
- Content Understanding: Analyze content to categorize and organize it
Automated Decision-Making:
Some decisions may be made automatically by our systems:
- Content Filtering: Automatic removal of content that clearly violates our policies
- Account Restrictions: Temporary restrictions on accounts exhibiting suspicious behavior
- Spam Detection: Automatic blocking of spam and malicious content
- Age Restriction: Automatic age-gating of mature content
Your Rights:
- For significant automated decisions, you have the right to request human review
- You can contest automated decisions through our appeals process
- See Section 5 for more information about your rights regarding automated processing
3.9 Business Operations
Business Purposes:
We use your information for legitimate business operations:
- Financial Management: Processing transactions, managing accounts payable/receivable, financial reporting
- Business Planning: Analyzing business performance and planning future development
- Vendor Management: Working with service providers who help us operate
- Corporate Transactions: In connection with mergers, acquisitions, or sale of assets (see Section 4)
Legal Bases for Processing (GDPR):
For users in the EU/EEA/UK, our legal bases for processing include:
| Purpose | Legal Basis |
|---|---|
| Providing services | Performance of contract |
| Account security | Legitimate interests |
| Marketing (with consent) | Consent |
| Marketing (existing customers) | Legitimate interests |
| Legal compliance | Legal obligation |
| Safety and security | Legitimate interests |
| Personalization | Legitimate interests or consent |
| Advertising | Consent or legitimate interests |
You can request more information about our legal bases by contacting us.
4. How We Share Your Information
This section explains when and how we share your information with others. We are committed to being transparent about our sharing practices and ensuring your information is protected when shared.
4.1 Sharing With Other Users
Public Content:
When you create public content on our Platform, it may be visible to:
- Other users of our Platform
- Non-users who view public pages
- Search engines (unless you opt out where available)
- Third-party services that integrate with our Platform
Content You Share:
Your content sharing is controlled by your privacy settings:
- Public Posts: Visible to anyone on or off the Platform
- Followers Only: Visible only to your approved followers
- Close Friends/Custom Lists: Visible only to users you've specifically selected
- Direct Messages: Visible only to the conversation participants
Profile Information:
Depending on your settings, other users may see:
- Your username and display name
- Your profile photo and bio
- Your public posts and activity
- Your followers and following lists (if set to public)
- Your approximate location (if enabled)
Interactions:
When you interact with others, they may see:
- Comments, likes, and reactions you make on their content
- Messages you send them
- Collaborative content you create together
- Your participation in groups, events, or communities
4.2 Sharing With Service Providers
What Are Service Providers?
Service providers are companies that help us operate, maintain, and improve our Platform. They act on our behalf and under our instructions.
Categories of Service Providers:
| Category | Examples | What They Access |
|---|---|---|
| Cloud Infrastructure | Hosting, storage, content delivery | Content, account data |
| Payment Processing | Payment processors, fraud prevention | Transaction data, billing info |
| Analytics | Usage analytics, performance monitoring | Aggregated usage data |
| Customer Support | Help desk, ticketing systems | Support inquiries, account info |
| Communication | Email, SMS, push notification services | Contact information, message content |
| Security | Fraud detection, anti-abuse services | Activity patterns, security signals |
| Content Moderation | AI moderation, human review services | User content for review |
| Marketing | Email marketing, attribution | Contact info (with consent) |
Protections for Service Provider Sharing:
All service providers must:
- Sign data processing agreements with strict confidentiality requirements
- Use your information only for the purposes we specify
- Implement appropriate security measures
- Delete or return data when our relationship ends
- Undergo security assessments before engagement
- Comply with applicable data protection laws
4.3 Sharing With Business Partners
Integration Partners:
If you connect third-party services to your account, we may share information with those services:
- Social Logins: If you sign in using another service, we receive information from that service and may share limited information back
- Connected Apps: Apps you authorize may access your information according to the permissions you grant
- Cross-Posting: If you share content to other platforms, that content is shared with those platforms
Measurement Partners:
We work with partners to measure the reach and effectiveness of content:
- Advertising Measurement: Partners who help us measure ad effectiveness
- Content Analytics: Partners who provide content performance insights
- Research Partners: Academic or commercial researchers (with appropriate safeguards)
Business Customers:
If you interact with business accounts on our Platform:
- Businesses may receive information about your interactions with their content or ads
- Transaction information is shared with merchants for purchases you make
- Customer service interactions may be accessible to the business
4.4 Sharing for Legal Reasons
Legal Obligations:
We may share your information when required or permitted by law:
- Court Orders: Responding to valid subpoenas, court orders, or warrants
- Legal Process: Complying with legal process from law enforcement or government agencies
- Regulatory Requirements: Meeting obligations to regulatory authorities
- Tax Authorities: Providing information required for tax compliance
Our Process for Legal Requests:
When we receive legal requests, we:
- Carefully review each request for legal validity and proper scope
- Narrow overly broad requests when possible
- Notify you of requests when legally permitted, unless doing so would be counterproductive to the purpose of the request
- Object to requests we believe are improper
- Provide only the information legally required
Transparency Reporting:
We publish regular transparency reports detailing:
- The number and types of legal requests we receive
- How many requests we comply with
- Requests by jurisdiction
- Content removal and account restriction requests
4.5 Sharing to Protect Rights and Safety
Safety and Security:
We may share information when necessary to:
- Prevent Harm: Protect the safety of any person from death or serious physical injury
- Prevent Fraud: Detect, prevent, or investigate fraud or security issues
- Protect Rights: Protect our rights, property, or the rights of others
- Enforce Policies: Enforce our Terms of Service and Community Guidelines
Emergency Disclosures:
In genuine emergencies, we may share information:
- With law enforcement to prevent imminent harm
- With emergency services when there is risk to life
- With appropriate parties to locate missing persons
Industry Cooperation:
We may share information with other platforms and industry groups to:
- Prevent terrorism and child exploitation
- Share threat intelligence about coordinated harmful activity
- Participate in industry safety initiatives
4.6 Sharing in Business Transfers
Corporate Transactions:
Your information may be transferred in connection with business transactions:
- Mergers and Acquisitions: If we merge with or are acquired by another company
- Asset Sales: If we sell or transfer business assets
- Restructuring: In corporate reorganizations or restructurings
- Bankruptcy: In bankruptcy or insolvency proceedings
Protections in Business Transfers:
In any business transfer:
- We will require the receiving party to honor this Privacy Policy or provide you notice of any changes
- You will be notified of any change in ownership or control
- Your choices will be preserved to the extent possible
- You will have the opportunity to delete your account before a transfer
4.7 Sharing With Your Consent
Consent-Based Sharing:
We share information in other circumstances with your consent:
- When you direct us to share with specific third parties
- When you participate in promotions involving partners
- When you use features that involve sharing with others
- When you explicitly authorize sharing through your settings
Revoking Consent:
You can typically revoke consent for sharing by:
- Changing your privacy settings
- Disconnecting linked services
- Contacting us with your request
- Deleting your account
4.8 Aggregated and Anonymized Data
What Is Aggregated/Anonymized Data?
This is information that cannot reasonably be used to identify you:
- Aggregated Data: Statistics about groups of users (e.g., "60% of users are between 18-34")
- Anonymized Data: Individual-level data with identifying information removed
- Pseudonymized Data: Data where identifying information is replaced with artificial identifiers
How We Use This Data:
We may share aggregated and anonymized data:
- For industry research and reports
- With partners for analytics and insights
- In academic research
- For public statistics about Platform usage
Safeguards:
- We use industry-standard techniques for anonymization
- We assess re-identification risks before sharing
- We prohibit recipients from attempting to re-identify individuals
- We regularly review our anonymization practices
4.9 International Data Transfers
Where We Transfer Data:
Your information may be transferred to and processed in:
- Countries where we have operations
- Countries where our service providers operate
- Countries where our business partners are located
Transfer Safeguards:
For transfers outside your home country, we use appropriate safeguards:
| Mechanism | Description |
|---|---|
| Standard Contractual Clauses | EU-approved contract terms for data transfers |
| Adequacy Decisions | Transfers to countries with adequate data protection |
| Binding Corporate Rules | Internal rules for intra-group transfers |
| Certification Frameworks | Frameworks like EU-US Data Privacy Framework |
| Consent | Your explicit consent for specific transfers |
Your Rights:
You can:
- Request information about international transfers of your data
- Obtain copies of transfer safeguards
- Object to certain transfers (subject to limitations)
4.10 Third-Party Content and Links
Third-Party Content:
Our Platform may contain content from third parties:
- Embedded content (videos, maps, social media posts)
- Advertisements from ad networks
- User-generated content with third-party links
Third-Party Links:
When you click links to third-party sites:
- Those sites have their own privacy policies
- We are not responsible for their data practices
- We encourage you to review their policies
Third-Party Integrations:
Third-party services you connect may:
- Collect information directly from you
- Receive information from us based on permissions you grant
- Have their own terms and privacy policies
5. Your Privacy Controls & Rights
You have meaningful control over your information. This section explains the privacy controls available to you, your legal rights regarding your data, and how to exercise those rights.
5.1 Account Settings and Preferences
Privacy Settings:
You can control your privacy through settings in your account:
| Setting Category | What You Can Control |
|---|---|
| Profile Visibility | Who can see your profile, bio, and public information |
| Content Visibility | Default audience for your posts and content |
| Discoverability | Whether you appear in search results and recommendations |
| Contact Permissions | Who can message you or send connection requests |
| Activity Status | Whether others can see when you're online |
| Read Receipts | Whether others can see when you've read messages |
| Location Sharing | Whether and when to share your location |
| Data for Personalization | Whether we use your data to personalize your experience |
How to Access Settings:
- Mobile App: Profile β Settings β Privacy
- Web: Account icon β Settings β Privacy & Safety
- API: Settings endpoints (for developers)
Setting Defaults:
- New accounts start with privacy-protective default settings
- We notify you of important setting options during onboarding
- You can review and modify all settings at any time
5.2 Communication Preferences
Marketing Communications:
You control whether you receive marketing communications:
- Email Marketing: Opt in or out of promotional emails
- Push Notifications: Control which types of notifications you receive
- SMS/Text: Opt in or out of text message communications
- In-App Messages: Control promotional messages within the app
Transactional Communications:
Some communications are necessary for your account and cannot be fully disabled:
- Security alerts (password changes, suspicious activity)
- Account notifications (changes to terms, important updates)
- Transaction confirmations (purchases, subscription changes)
- Legal notices (required by law)
Managing Preferences:
- Unsubscribe Links: Use the unsubscribe link in any marketing email
- Settings: Manage all preferences in your account settings
- Frequency: Adjust how often you receive certain communications
- Channels: Choose your preferred communication channels
5.3 Access and Portability
Right to Access:
You have the right to:
- Obtain confirmation of whether we process your personal data
- Access a copy of the personal data we hold about you
- Receive information about how we process your data
- Know the categories of data we collect and sources
Data Portability:
You can request a copy of your data in a portable format:
- Download Your Data: Request a complete copy of your account data
- Format: Data is provided in commonly used, machine-readable formats (JSON, CSV)
- Scope: Includes content you've created, account information, and activity data
- Timeframe: We process requests within 30 days (or as required by law)
How to Request Your Data:
- Go to Settings β Privacy β Download Your Data
- Select the categories of data you want
- Verify your identity
- Receive a notification when your download is ready
- Download within the available timeframe (typically 14 days)
5.4 Correction and Rectification
Right to Correct:
You have the right to correct inaccurate personal data:
- Profile Information: Edit directly in your account settings
- Account Details: Update email, phone, or other account information
- Content: Edit or delete your own posts and content
- Metadata: Request correction of system-generated data that is inaccurate
How to Request Corrections:
- Self-Service: Most information can be corrected directly in your settings
- Support Request: For data you cannot edit yourself, contact our support team
- Verification: We may need to verify your identity for certain corrections
Our Response:
- We will correct confirmed inaccuracies promptly
- If we disagree with the correction, we will explain why
- You can add a statement to your record if we cannot agree
5.5 Deletion
Right to Delete:
You have the right to request deletion of your personal data:
- Account Deletion: Permanently delete your entire account and associated data
- Content Deletion: Delete specific content you've created
- Selective Deletion: Request deletion of specific categories of data
Account Deletion Process:
- Go to Settings β Account β Delete Account
- Review what will be deleted and what may be retained
- Confirm your identity
- Enter a reason (optional)
- Confirm deletion
- Grace period: 30 days to change your mind before permanent deletion
What Happens When You Delete:
| Data Type | What Happens |
|---|---|
| Your Content | Permanently deleted |
| Your Profile | Removed from the Platform |
| Your Messages | Deleted from your account; copies may remain in recipients' accounts |
| Activity Logs | Deleted after retention period |
| Backup Copies | Deleted within 90 days |
Exceptions to Deletion:
We may retain certain data even after deletion requests:
- Data required for legal compliance (tax records, legal holds)
- Data necessary to resolve disputes
- Data needed to prevent fraud or abuse
- Aggregated or anonymized data that cannot identify you
- Data in others' accounts (e.g., messages you sent them)
5.6 Restriction of Processing
Right to Restrict:
In certain circumstances, you can request that we restrict processing of your data:
- Accuracy Contested: While we verify the accuracy of data you've challenged
- Unlawful Processing: If you prefer restriction over deletion
- No Longer Needed: If we no longer need the data but you need it for legal claims
- Objection Pending: While we consider your objection to processing
Effect of Restriction:
When processing is restricted:
- We will store but not actively process the data
- We will not use the data for any purpose except storage
- We will notify you before lifting the restriction
5.7 Objection to Processing
Right to Object:
You can object to certain types of processing:
- Legitimate Interests: Object to processing based on our legitimate interests
- Direct Marketing: Object to processing for direct marketing purposes
- Profiling: Object to automated profiling that affects you
- Research: Object to processing for research or statistics
How to Object:
- Use the relevant settings in your account
- Contact our privacy team with your objection
- Explain the grounds for your objection
Our Response:
- For direct marketing: We will stop immediately
- For other objections: We will assess and respond within 30 days
- We will stop processing unless we have compelling legitimate grounds
5.8 Withdrawal of Consent
Right to Withdraw Consent:
Where we process data based on your consent, you can withdraw that consent at any time:
- Effect: Withdrawal does not affect the lawfulness of processing before withdrawal
- Ease: Withdrawing consent should be as easy as giving it
- Consequence-Free: We will not penalize you for withdrawing consent
How to Withdraw Consent:
| Consent Type | How to Withdraw |
|---|---|
| Marketing emails | Unsubscribe link or settings |
| Cookies | Cookie settings or browser controls |
| Location sharing | Device or app settings |
| Connected apps | Disconnect in settings |
| Research participation | Contact support |
| Sensitive data processing | Contact privacy team |
5.9 How to Exercise Your Rights
Methods for Submitting Requests:
- In-App: Settings β Privacy β Privacy Rights
- Web Form: https://boba.town/privacy-request
- Email: privacy@boba.town
- Mail: 1312 17th Street Unit #2635, Denver, CO 80202
What to Include:
- Your name and account identifier (username or email)
- The specific right you want to exercise
- Details about your request
- Preferred response method
Authorized Agents:
You can authorize someone to make requests on your behalf:
- Provide written authorization
- The agent must verify their identity
- We may contact you directly to confirm
5.10 Verification Process
Why We Verify:
We verify your identity to protect your data from unauthorized access:
- Prevent fraudulent requests
- Ensure we respond to the correct person
- Comply with legal requirements
Verification Methods:
| Risk Level | Verification Required |
|---|---|
| Low (e.g., settings change) | Logged-in session |
| Medium (e.g., data download) | Password confirmation or email verification |
| High (e.g., account deletion) | Multi-factor verification |
If We Cannot Verify:
- We will explain what additional information we need
- We may offer alternative verification methods
- We will not process the request until verified
5.11 Response Timeframes
Standard Timeframes:
| Region | Initial Response | Extension (if needed) |
|---|---|---|
| EU/EEA/UK (GDPR) | 30 days | +60 days with notice |
| California (CCPA/CPRA) | 45 days | +45 days with notice |
| Brazil (LGPD) | 15 days | As needed with notice |
| Other regions | 30 days | Varies by jurisdiction |
What Affects Timing:
- Complexity of the request
- Number of requests from you
- Need for verification
- Technical challenges
5.12 Appeals and Complaints
Internal Appeals:
If you're not satisfied with our response:
- Contact our privacy team to appeal
- Provide details about your original request and concerns
- We will review and respond within 30 days
- Our Data Protection Officer may review complex appeals
External Complaints:
You have the right to lodge complaints with supervisory authorities:
| Region | Authority |
|---|---|
| EU/EEA | Your local Data Protection Authority |
| UK | Information Commissioner's Office (ICO) |
| California | California Attorney General or California Privacy Protection Agency |
| Brazil | Autoridade Nacional de ProteΓ§Γ£o de Dados (ANPD) |
Our Commitment:
- We take all complaints seriously
- We cooperate with supervisory authorities
- We work to resolve issues promptly and fairly
5.13 Do Not Track and Global Privacy Controls
Do Not Track:
Some browsers send "Do Not Track" signals. Our response to these signals:
- We currently [do/do not] respond to DNT signals
- You can use our privacy settings for more granular control
Global Privacy Control (GPC):
We recognize Global Privacy Control signals where required by law:
- When we detect a GPC signal, we treat it as an opt-out of sale/sharing
- This applies to the browser or device sending the signal
- You may need to enable GPC on each browser/device
Other Privacy Signals:
We also honor:
- CCPA opt-out preference signals
- Industry opt-out mechanisms
- Platform-specific privacy controls
6. Data Retention
We retain your information only as long as necessary for the purposes described in this Privacy Policy. This section explains our retention practices and the factors we consider when determining how long to keep your data.
6.1 General Retention Principles
Our Approach to Retention:
We follow these principles when determining data retention:
- Purpose Limitation: We keep data only as long as needed for the purpose it was collected
- Minimization: We regularly review and delete data that is no longer necessary
- Legal Compliance: We retain data as required by applicable laws and regulations
- User Control: We honor your deletion requests subject to legal and legitimate business requirements
Factors Affecting Retention:
When determining retention periods, we consider:
- The nature and sensitivity of the information
- The purpose for which it was collected
- Legal requirements and regulatory guidance
- Legitimate business needs
- Your preferences and requests
- Industry standards and best practices
6.2 Account Data Retention
Active Accounts:
While your account is active, we retain:
| Data Type | Retention Period |
|---|---|
| Account credentials | Duration of account |
| Profile information | Duration of account (updated as you change it) |
| Account settings | Duration of account |
| Verification information | Duration of account + legal requirements |
| Payment methods | Until you remove them or account closure |
Inactive Accounts:
For accounts that become inactive:
- We may send reminders before taking action on dormant accounts
- Accounts inactive for an extended period may be subject to deletion
- We provide notice before deleting inactive accounts
- You can prevent deletion by logging in or responding to our notice
6.3 Content Retention
Your Content:
| Content Type | Retention While Active | After Deletion |
|---|---|---|
| Posts and updates | Until you delete | Removed within 30 days |
| Photos and videos | Until you delete | Removed within 30 days |
| Comments | Until you delete | Removed within 30 days |
| Messages | Until you delete | See messaging retention below |
| Stories/ephemeral content | 24 hours (or set duration) | Immediately after expiration |
| Live streams | Per your settings | As configured |
Messaging Retention:
Direct messages have special retention considerations:
- Messages you delete are removed from your view
- Recipients may retain copies in their accounts
- We may retain message metadata for safety purposes
- Disappearing messages are deleted according to your settings
- Reported messages may be retained for review
Shared Content:
Content you share with others:
- Remains with recipients even if you delete your copy
- May be saved, screenshot, or reshared by recipients
- Downloaded copies are outside our control
6.4 Activity and Log Data Retention
Activity Logs:
| Log Type | Typical Retention | Purpose |
|---|---|---|
| Login history | 12 months | Security, fraud prevention |
| IP addresses | 90 days | Security, abuse prevention |
| Device information | 12 months | Security, functionality |
| Feature usage | 24 months (aggregated) | Product improvement |
| Search history | 18 months | Personalization (if enabled) |
| Content interactions | 24 months | Recommendations |
Server Logs:
Technical logs necessary for Platform operation:
- Error logs: 90 days
- Access logs: 30 days
- Performance logs: 30 days
- Security logs: 12 months or as required by law
6.5 Post-Deletion Retention
After You Delete Your Account:
When you delete your account, most data is removed immediately from active systems. However, some data may be retained:
Backup Retention:
- Backup systems may contain your data for up to 90 days after deletion
- Backups are used only for disaster recovery, not regular access
- Data in backups is deleted during normal backup rotation
Legal and Safety Retention:
We may retain data after deletion for:
| Reason | Retention Period | Examples |
|---|---|---|
| Legal holds | Duration of legal matter | Litigation, government investigation |
| Tax records | 7 years or as required | Transaction records, tax documents |
| Fraud prevention | Up to 10 years | Account abuse records, fraud indicators |
| Safety records | As required | Reports of harm, safety investigations |
| Legal claims | Statute of limitations period | Potential disputes |
Anonymized Data:
- Aggregated and anonymized data may be retained indefinitely
- This data cannot be used to identify you
- Used for research, analytics, and Platform improvement
6.6 Transaction and Financial Data Retention
Payment and Transaction Records:
| Data Type | Retention Period | Reason |
|---|---|---|
| Transaction history | 7 years | Tax and accounting requirements |
| Payment method details | Until removed + 90 days | Dispute resolution |
| Invoices and receipts | 7 years | Legal and tax compliance |
| Refund records | 7 years | Accounting requirements |
| Creator earnings | 7 years | Tax reporting obligations |
Subscription Records:
- Active subscription data: Duration of subscription
- Subscription history: 7 years for tax purposes
- Cancellation records: 3 years
6.7 Communications Retention
Customer Support:
| Communication Type | Retention Period |
|---|---|
| Support tickets | 3 years after resolution |
| Chat transcripts | 2 years |
| Email correspondence | 3 years |
| Phone call recordings (if applicable) | 1 year |
Surveys and Feedback:
- Survey responses: 3 years (anonymized after 1 year)
- Feedback submissions: 2 years
- Beta/test feedback: Duration of program + 1 year
6.8 Legal and Compliance Data Retention
Regulatory Requirements:
Different jurisdictions require different retention periods:
| Jurisdiction | General Requirement |
|---|---|
| United States | Varies by state and data type; typically 3-7 years for financial data |
| European Union | As long as necessary; specific rules for certain data types |
| United Kingdom | Similar to EU; sector-specific requirements |
| Brazil | As long as necessary; specific rules in LGPD |
| California | Specific requirements under CCPA/CPRA |
Legal Holds:
When we receive legal process or anticipate litigation:
- We preserve relevant data regardless of normal retention schedules
- Preservation continues until the legal matter is resolved
- We do not delete data subject to legal hold even upon user request
6.9 Feature-Specific Retention
Location Data:
- Precise location: Deleted after use for the specific feature
- Location history (if enabled): Per your settings, up to 18 months
- Approximate location: May be retained longer for analytics (city-level)
Biometric Data (if applicable):
- Face/voice recognition templates: Until you disable the feature
- Deleted within 30 days of feature deactivation
- Not shared with third parties
Third-Party Integrations:
- Connection records: Duration of connection + 90 days
- Data shared with third parties: Subject to their retention policies
- Tokens and credentials: Until you revoke access
6.10 Your Retention Controls
Managing Your Data:
You have controls to manage retention of your data:
- Delete Content: Remove individual posts, photos, messages
- Clear History: Clear search history, watch history, activity
- Download First: Download your data before deletion
- Account Deletion: Request full account deletion
Automatic Deletion:
Some data is automatically deleted:
- Ephemeral content after its set duration
- Expired stories after 24 hours
- Temporary files after processing
- Session data after logout (configurable)
Retention Preferences:
Where available, you can set preferences for:
- How long to keep search history
- Whether to save content preferences
- Duration for location history
- Message retention settings
7. Data Security
Protecting your information is a top priority. This section describes the security measures we implement to safeguard your data and what you can do to help protect your account.
7.1 Our Security Commitment
Security Principles:
We are committed to protecting your data through:
- Defense in Depth: Multiple layers of security controls
- Least Privilege: Access only to what is necessary
- Continuous Monitoring: Ongoing surveillance for threats
- Regular Assessment: Frequent security testing and audits
- Rapid Response: Quick action when issues are detected
- Transparency: Open communication about security matters
Security Program:
Our security program includes:
- Dedicated security team with industry expertise
- Regular security training for all employees
- Documented security policies and procedures
- Executive oversight of security initiatives
- Investment in security tools and infrastructure
7.2 Technical Security Measures
Encryption:
We use encryption to protect your data:
| Data State | Encryption Method |
|---|---|
| Data in transit | TLS 1.2 or higher for all connections |
| Data at rest | AES-256 encryption for stored data |
| Passwords | Salted hashing using industry-standard algorithms |
| Payment data | PCI DSS compliant encryption |
| Backups | Encrypted with separate key management |
Network Security:
Our network is protected by:
- Firewalls and intrusion detection/prevention systems
- DDoS (Distributed Denial of Service) mitigation
- Network segmentation to isolate sensitive systems
- Regular vulnerability scanning and penetration testing
- Secure configuration management
Application Security:
Our applications are secured through:
- Secure software development lifecycle (SDLC)
- Code reviews and security testing
- Regular security assessments and audits
- Bug bounty program for responsible disclosure
- Web application firewalls (WAF)
- Protection against common vulnerabilities (OWASP Top 10)
7.3 Access Controls
Employee Access:
We control access to your data through:
| Control | Description |
|---|---|
| Role-based access | Employees access only data needed for their role |
| Multi-factor authentication | Required for all employees accessing systems |
| Access logging | All access to user data is logged and monitored |
| Regular reviews | Periodic review and removal of unnecessary access |
| Background checks | Screening for employees with data access |
| Confidentiality agreements | Contractual obligations to protect data |
System Access:
Technical access controls include:
- Strong authentication requirements
- Session management and timeout policies
- Privileged access management
- Just-in-time access provisioning
- Automated access revocation upon role change
Third-Party Access:
When vendors need access to data:
- Contractual security requirements
- Security assessments before engagement
- Limited access scope and duration
- Monitoring of third-party activities
- Regular review of third-party access
7.4 Physical Security
Data Center Security:
Our infrastructure is hosted in secure facilities with:
- 24/7 security personnel and surveillance
- Biometric and multi-factor access controls
- Visitor logging and escort requirements
- Environmental controls (fire suppression, climate control)
- Redundant power and connectivity
- Geographic distribution for resilience
Office Security:
Our corporate facilities are protected by:
- Access control systems
- Security personnel
- Visitor management
- Clean desk policies
- Secure disposal of physical media
7.5 Incident Detection and Response
Monitoring and Detection:
We continuously monitor for security threats:
- Security information and event management (SIEM)
- Anomaly detection and behavioral analytics
- Threat intelligence integration
- Automated alerting for suspicious activity
- 24/7 security operations coverage
Incident Response:
When security incidents occur, we:
- Identify: Detect and confirm the incident
- Contain: Limit the scope and impact
- Eradicate: Remove the threat
- Recover: Restore normal operations
- Learn: Analyze and improve our defenses
For details on how we notify you in the event of a data breach, see Section 7.6 (Data Breach Notification) below.
7.6 Data Breach Notification
What Constitutes a Data Breach:
A "data breach" or "security breach" means an unauthorized access to, acquisition of, or disclosure of personal information that compromises the security, confidentiality, or integrity of that information. This includes situations where personal information is accessed by unauthorized persons, accidentally disclosed, lost, or stolen. Incidents that are contained before any personal information is accessed or acquired may not constitute a breach under applicable law.
Jurisdiction-Specific Notification Timelines:
When a breach triggers notification obligations, we comply with the applicable timelines:
| Jurisdiction | Notification to Authorities | Notification to Individuals |
|---|---|---|
| EU/EEA (GDPR) | Within 72 hours of becoming aware | Without undue delay, where breach is likely to result in high risk to rights and freedoms |
| United Kingdom (UK GDPR) | Within 72 hours of becoming aware | Without undue delay, where high risk to individuals |
| California (CCPA/CPRA) | N/A (Attorney General if 500+ residents) | In the most expedient time possible and without unreasonable delay |
| Texas | Within 60 days of determination | Within 60 days of determination |
| New York | As soon as possible to AG | In the most expedient time possible |
| Other U.S. states | Per state-specific requirements (typically 30β60 days) | Per state-specific requirements |
| Brazil (LGPD) | Within reasonable time to ANPD | Within reasonable time, as directed by ANPD |
| Canada (PIPEDA) | As soon as feasible to OPC | As soon as feasible, where real risk of significant harm |
| Australia | Within 30 days to OAIC | As soon as practicable, where likely serious harm |
| South Korea (PIPA) | Within 72 hours to PIPC | Without delay |
If your jurisdiction is not listed above, we will comply with applicable local breach notification requirements.
How We Notify You:
If a breach affects your personal information, we will notify you through one or more of the following methods:
- Email to the address associated with your account
- In-app or on-platform notification
- Push notification (if you have notifications enabled)
- Prominent notice on our website
- Postal mail, where required by law or where we lack electronic contact information
We will make reasonable efforts to reach you through the most direct and expedient means available.
Content of Our Notification:
Our breach notification will include:
- A description of the incident and when it occurred (or our best estimate)
- The types of personal information involved
- What we have done and are doing in response
- Steps you can take to protect yourself
- Contact information for our privacy or security team for follow-up questions
- Contact information for relevant regulatory authorities (where required by law)
Third-Party Processor Breaches:
When a breach occurs at a third-party service provider processing data on our behalf:
- Our data processing agreements require providers to notify us without undue delay upon discovering a breach
- We treat processor breaches with the same urgency and follow the same notification procedures as breaches in our own systems
- We will identify the affected third party in our notification to you, unless doing so would compromise an ongoing investigation
Remediation and Support:
Depending on the nature and severity of the breach, we may offer affected users:
- Free credit monitoring or identity protection services
- Password reset requirements and enhanced account security measures
- Dedicated support channels for breach-related inquiries
- Guidance on steps to protect yourself from potential misuse of your information
Record-Keeping:
We maintain records of all data breaches, including those that did not trigger notification obligations. These records include the facts of the breach, its effects, and the remedial actions taken, in compliance with GDPR Article 33(5) and other applicable requirements.
7.7 Security Certifications and Compliance
Certifications:
We maintain industry-recognized security certifications:
| Certification | Description |
|---|---|
| SOC 2 Type II | Independent audit of security, availability, and confidentiality controls |
| ISO 27001 | International standard for information security management |
| PCI DSS | Payment Card Industry Data Security Standard for payment processing |
Compliance Programs:
We comply with applicable security requirements:
- Industry-specific regulations
- Contractual security obligations
- Regional data protection requirements
- Platform and app store security standards
Audits and Assessments:
Our security is regularly verified through:
- Annual third-party security audits
- Regular penetration testing
- Vulnerability assessments
- Compliance audits
7.8 Your Security Responsibilities
Account Security:
You play an important role in protecting your account:
Strong Passwords:
- Use a unique password for your account
- Make it long (12+ characters) and complex
- Don't reuse passwords from other sites
- Consider using a password manager
Additional Security Features:
- Enable any additional security features we may offer
- Keep backup codes or recovery options in a secure location
Session Security:
- Log out when using shared devices
- Review active sessions regularly
- Remove sessions you don't recognize
- Don't save passwords on public computers
7.9 Protecting Against Common Threats
Phishing:
Protect yourself from phishing attacks:
- We will never ask for your password via email
- Verify URLs before entering credentials
- Be suspicious of urgent requests for account information
- Report suspicious emails to us
Social Engineering:
Be aware of manipulation tactics:
- Don't share verification codes with anyone
- Be cautious of unsolicited contact claiming to be from us
- Verify requests through official channels
- Don't click links in suspicious messages
Malware:
Protect your devices:
- Keep your operating system and apps updated
- Use reputable antivirus/anti-malware software
- Don't download software from untrusted sources
- Be cautious with email attachments
7.10 Security Features We Provide
Account Protection:
Features to help secure your account:
| Feature | Description |
|---|---|
| Additional security features | Additional verification options we may offer beyond password |
| Login alerts | Notifications of new device logins |
| Session management | View and end active sessions |
| Password requirements | Enforcement of minimum password strength |
| Account recovery | Secure process for regaining access |
Activity Monitoring:
Tools to monitor your account:
- Login history showing devices and locations
- Security checkup to review your settings
- Alerts for suspicious activity
- Privacy checkup for your sharing settings
Recovery Options:
If you lose access to your account:
- Email recovery
- Phone number recovery
- Trusted contacts (if configured)
- Identity verification process
7.11 Reporting Security Issues
Bug Bounty Program:
We welcome responsible security research:
- Report vulnerabilities through our bug bounty program
- Rewards for qualifying discoveries
- Safe harbor for good-faith researchers
- Details at https://boba.town/security
Reporting Security Concerns:
If you notice something suspicious:
- Compromised Account: Use our account recovery process
- Phishing: Report to security@boba.town
- Vulnerabilities: Submit through our bug bounty program
- General Concerns: Contact our security team
What to Report:
- Suspicious emails or messages claiming to be from us
- Unauthorized access to your account
- Security vulnerabilities in our Platform
- Potential data breaches or exposures
7.12 Limitations
No Absolute Security:
While we implement robust security measures:
- No system is completely immune to attack
- We cannot guarantee absolute security
- Security requires ongoing vigilance
- New threats emerge constantly
Shared Responsibility:
Security is a partnership:
- We protect our systems and your data
- You protect your account credentials and devices
- Together we create a more secure environment
8. International Data Transfers
Our Platform operates globally, which means your information may be transferred to and processed in countries other than your own. This section explains how we handle international transfers of your data and the protections we have in place.
8.1 Where Your Data Is Processed
Our Global Operations:
We operate in multiple countries and regions:
| Region | Operations |
|---|---|
| United States | Primary data centers, headquarters, core operations |
| European Union | Regional data centers, local operations, customer support |
| Asia-Pacific | Regional data centers, local operations |
| Other Regions | Local offices, customer support, content moderation |
Why We Transfer Data Internationally:
Your data may be transferred internationally for:
- Service Delivery: Providing you with our global Platform
- Infrastructure: Utilizing data centers and cloud services worldwide
- Support: Offering customer support across time zones
- Operations: Running our global business operations
- Safety: Conducting content moderation and trust & safety operations
- Legal: Responding to legal requests from various jurisdictions
8.2 Transfer Mechanisms
Legal Frameworks for Transfers:
We use appropriate legal mechanisms to transfer data internationally:
| Mechanism | Description | When Used |
|---|---|---|
| Standard Contractual Clauses (SCCs) | EU-approved contract terms that require recipients to protect data | Transfers from EU/EEA to non-adequate countries |
| International Data Transfer Agreement (IDTA) | UK-approved contract terms for international transfers | Transfers from UK to non-adequate countries |
| Adequacy Decisions | Formal recognition that a country provides adequate protection | Transfers to countries the EU/UK has approved |
| EU-US Data Privacy Framework | Certification program for US companies | Transfers to certified US organizations |
| Binding Corporate Rules (BCRs) | Internal rules approved by data protection authorities | Intra-group transfers (if applicable) |
| Consent | Your explicit consent to a specific transfer | Specific situations where you've agreed |
| Contractual Necessity | Transfer necessary to perform our contract with you | Providing services you've requested |
Our Commitments:
Regardless of where your data is processed, we commit to:
- Applying consistent privacy protections
- Honoring this Privacy Policy
- Complying with applicable laws
- Implementing appropriate security measures
8.3 Adequacy Decisions
What Are Adequacy Decisions?
Adequacy decisions are formal determinations by the European Commission or UK government that a country provides an adequate level of data protection, allowing data to flow freely to that country.
Countries with EU Adequacy Decisions:
As of the last update to this policy, the EU has recognized the following countries/territories as providing adequate protection:
- Andorra
- Argentina
- Canada (commercial organizations under PIPEDA)
- Faroe Islands
- Guernsey
- Israel
- Isle of Man
- Japan
- Jersey
- New Zealand
- Republic of Korea (South Korea)
- Switzerland
- United Kingdom
- United States (for organizations certified under the EU-US Data Privacy Framework)
- Uruguay
UK Adequacy Decisions:
The UK has made its own adequacy decisions, which may include additional countries.
Note: Adequacy decisions can change. We monitor regulatory developments and update our practices accordingly.
8.4 Standard Contractual Clauses
What Are SCCs?
Standard Contractual Clauses are model contract terms approved by the European Commission that provide appropriate safeguards for data transfers.
How We Use SCCs:
- We incorporate SCCs into agreements with service providers and partners
- We use the appropriate SCC modules based on our role (controller or processor)
- We supplement SCCs with additional security measures where appropriate
- We conduct transfer impact assessments as required
UK International Data Transfer Agreement:
For transfers from the UK, we use the UK's International Data Transfer Agreement (IDTA) or the UK Addendum to the EU SCCs.
Obtaining Copies:
You can request copies of the SCCs or other transfer mechanisms we use by contacting our privacy team.
8.5 EU-US and UK-US Data Privacy Framework
What Is the Data Privacy Framework?
The EU-US Data Privacy Framework (and UK Extension) is a mechanism that allows certified US organizations to receive personal data from the EU, UK, and Switzerland.
Our Participation:
Boba, LLC [is/is not] certified under the EU-US Data Privacy Framework. [If certified: Our certification can be verified at https://www.dataprivacyframework.gov/]
Framework Principles:
Certified organizations must adhere to principles including:
- Notice about data practices
- Choice regarding use and disclosure
- Security safeguards
- Data integrity and purpose limitation
- Access rights for individuals
- Recourse and enforcement mechanisms
8.6 Supplementary Measures
Additional Protections:
Beyond legal mechanisms, we implement supplementary measures:
Technical Measures:
- Encryption of data in transit and at rest
- Pseudonymization where appropriate
- Access controls and authentication
- Security monitoring and incident detection
Organizational Measures:
- Privacy policies and procedures
- Staff training on data protection
- Confidentiality agreements
- Regular audits and assessments
Contractual Measures:
- Obligations on recipients to protect data
- Rights to audit compliance
- Requirements for breach notification
- Restrictions on further transfers
8.7 Transfer Impact Assessments
What Are TIAs?
Transfer Impact Assessments evaluate whether the destination country provides adequate protection for transferred data, considering:
- The laws of the destination country
- Government access practices
- Effectiveness of legal remedies
- Contractual protections in place
Our Approach:
We conduct Transfer Impact Assessments when required:
- Before initiating new transfer arrangements
- When laws in destination countries change
- Periodically for ongoing transfers
- When regulatory guidance is updated
8.8 Government Access Requests
Our Approach:
When we receive government requests for user data:
- We carefully review each request for legal validity
- We challenge overbroad or improper requests
- We notify users when permitted by law
- We provide the minimum information legally required
- We publish transparency reports on request volumes
Protections Against Unlawful Access:
We implement measures to protect against unlawful government access:
- Strong encryption
- Limited data collection
- Access controls
- Legal review of requests
- Challenging improper requests
8.9 Your Rights Regarding International Transfers
Information Rights:
You have the right to:
- Know where your data is transferred
- Understand the safeguards in place
- Receive copies of transfer mechanisms (such as SCCs)
- Object to certain transfers
How to Exercise Your Rights:
Contact our privacy team to:
- Request information about international transfers
- Obtain copies of transfer safeguards
- Ask questions about our transfer practices
8.10 Specific Regional Transfers
Transfers from the European Economic Area (EEA):
When we transfer data from the EEA:
- We rely on adequacy decisions where available
- We use SCCs for transfers to non-adequate countries
- We conduct Transfer Impact Assessments as required
- We implement supplementary measures where necessary
Transfers from the United Kingdom:
For transfers from the UK:
- We follow UK GDPR requirements
- We use the UK IDTA or UK Addendum to EU SCCs
- We recognize UK adequacy decisions
- We comply with ICO guidance
Transfers from Switzerland:
For transfers from Switzerland:
- We comply with the Swiss Federal Act on Data Protection
- We use appropriate transfer mechanisms
- We recognize Swiss-specific requirements
8.11 Changes to Transfer Mechanisms
Monitoring Developments:
We actively monitor:
- Regulatory changes affecting international transfers
- Court decisions impacting transfer mechanisms
- New adequacy decisions
- Guidance from data protection authorities
Adapting Our Practices:
When transfer mechanisms change:
- We assess the impact on our operations
- We implement required changes promptly
- We update our agreements with partners
- We notify users of significant changes
9. Children's Privacy
Protecting children online is extremely important to us. This section explains our approach to children's privacy, age restrictions, and compliance with laws designed to protect minors.
9.1 Age Requirements
Minimum Age to Use Our Platform:
| Region | Minimum Age |
|---|---|
| United States | 13 years old |
| European Union/EEA | 16 years old (or lower if member state allows, minimum 13) |
| United Kingdom | 13 years old |
| South Korea | 14 years old |
| Brazil | 18 years old (or with parental consent) |
| Other regions | 13 years old (or age of digital consent in your country) |
Age Verification:
We rely on self-declaration of age during registration to verify that users meet our age requirements. We do not use programmatic age verification or technology-based age estimation. If we have reason to believe a user is underage based on content or activity, we will take appropriate action as described below.
What Happens If We Learn a User Is Underage:
If we discover that a user does not meet our minimum age requirements:
- We will terminate the account
- We will delete personal information collected from that user
- We may retain limited information necessary for safety purposes
- Parents/guardians may contact us regarding their child's information
9.2 Children Under 13 (COPPA Compliance)
Our Policy:
Our Platform is not directed at children under 13, and we do not knowingly collect personal information from children under 13 in the United States.
Children's Online Privacy Protection Act (COPPA):
In compliance with COPPA:
- We do not knowingly collect personal information from children under 13
- If we learn we have collected information from a child under 13, we will delete it promptly
- Parents can contact us to review, delete, or stop collection of their child's information
- We do not condition participation on disclosure of more information than reasonably necessary
If You Are a Parent or Guardian:
If you believe your child under 13 has provided us with personal information:
- Contact us immediately at privacy@boba.town
- Provide details to help us locate the account
- We will investigate and delete the information if confirmed
- We will notify you of the actions taken
9.3 Teen Privacy (Ages 13-17)
Enhanced Protections for Teens:
We provide additional protections for users between 13 and 17:
| Protection | Description |
|---|---|
| Default Privacy Settings | More restrictive default settings for teen accounts |
| Limited Advertising | Restrictions on targeted advertising to teens |
| Content Restrictions | Age-appropriate content controls |
| Direct Messaging | Limits on who can message teen users |
| Discoverability | Reduced visibility in search and recommendations by default |
| Time Management | Optional tools to manage time spent on Platform |
Features We Limit for Teens:
Certain features may be limited or unavailable for teen users:
- Live streaming (may require additional verification)
- Monetization features
- Certain direct messaging capabilities
- Some third-party integrations
- Features involving financial transactions
Parental Involvement:
We encourage parental involvement in teens' online activities:
- Family sharing and supervision tools (where available)
- Resources for parents about Platform safety
- Ability for parents to report concerns
- Support for parent-teen conversations about online safety
9.4 Parental Consent
When Parental Consent Is Required:
In some jurisdictions, parental consent may be required:
| Jurisdiction | Consent Age | Requirement |
|---|---|---|
| EU/EEA (varies by country) | 13-16 | Parental consent for users below digital age of consent |
| United Kingdom | 13 | Parental consent may be required for certain processing |
| South Korea | 14 | Parental consent for users under 14 |
| Brazil | 18 | Parental consent for users under 18 |
| United States | 13 | Parental consent for users under 13 (COPPA) |
How We Obtain Parental Consent:
When parental consent is required, we may:
- Request parent/guardian email address
- Send verification to parent/guardian
- Use third-party verification services
- Require signed consent forms for certain features
- Implement other reasonable verification methods
Verifying Parental Consent:
We use reasonable methods to verify that consent is provided by a parent or guardian:
- Email verification plus additional steps
- Credit card verification (small charge, refunded)
- Government ID verification
- Video call verification
- Signed consent forms
9.5 Information We Collect From Minors
Limited Collection:
For users we know to be minors, we limit our data collection:
| Data Type | Collection Approach |
|---|---|
| Account information | Minimum necessary for account creation |
| Content | User-generated content with enhanced protections |
| Location | Precise location disabled by default; requires explicit activation |
| Contacts | Not collected without explicit consent |
| Behavioral data | Limited collection for personalization |
| Advertising data | Restricted or prohibited for ad targeting |
What We Don't Collect From Minors:
We do not collect the following from known minor users:
- Precise geolocation without explicit consent
- Biometric data
- Data for behavioral advertising (in most jurisdictions)
- Sensitive personal information beyond what's necessary
9.6 How We Use Minor's Information
Purpose Limitations:
We use information from minor users only for:
- Providing and maintaining the Platform
- Safety and security
- Age-appropriate content recommendations
- Customer support
- Legal compliance
Prohibited Uses:
We do not use minor's information for:
- Behavioral or targeted advertising (where prohibited)
- Sale to third parties
- Profiling that produces legal or significant effects
- Creating marketing profiles
9.7 Parent and Guardian Rights
Your Rights as a Parent/Guardian:
If you are a parent or legal guardian, you have the right to:
| Right | Description |
|---|---|
| Review | Review personal information collected from your child |
| Delete | Request deletion of your child's personal information |
| Consent | Provide or withdraw consent for data collection |
| Opt-out | Opt your child out of certain data practices |
| Access | Access your child's account (with appropriate verification) |
| Restrict | Request restrictions on how we use your child's data |
How to Exercise These Rights:
To exercise rights regarding your child's information:
- Contact us at privacy@boba.town
- Provide verification of your identity and relationship to the child
- Specify the action you are requesting
- We will respond within the timeframe required by applicable law
Verification Requirements:
To protect children, we verify parent/guardian identity through:
- Government-issued ID
- Notarized statement
- Other reliable verification methods
- Consistency with account information
9.8 Safety Features for Minors
Built-In Protections:
We implement safety features specifically for minor users:
Content Safety:
- Age-appropriate content filtering
- Sensitive content warnings
- Restricted access to mature content
- AI-powered content moderation
Interaction Safety:
- Limits on who can contact minor users
- Blocking and reporting tools
- Comment filtering
- Restricted live features
Account Safety:
- Enhanced privacy defaults
- Limited public visibility
- Restricted discovery features
- Protected profile information
9.9 Education and Resources
For Parents and Guardians:
We provide resources to help parents:
- Safety Center with tips and guides
- Information about Platform features and controls
- Guidance on talking to children about online safety
- Information about reporting concerns
For Educators:
Resources for schools and educators:
- Digital citizenship materials
- Classroom discussion guides
- Information about educational use
- Reporting mechanisms for schools
For Young Users:
Age-appropriate resources for young users:
- Tips for staying safe online
- Information about privacy settings
- How to report problems
- Resources for help and support
9.10 Reporting Concerns About Minors
How to Report:
If you have concerns about a minor's safety on our Platform:
| Concern Type | How to Report |
|---|---|
| Underage user | Report through in-app reporting or contact us |
| Harmful content involving minors | Use urgent reporting feature |
| Exploitation or abuse | Report immediately; we escalate to authorities |
| Bullying or harassment | Report through safety tools |
| Mental health concerns | Report with concern type; we provide resources |
Our Response:
When we receive reports involving minors:
- We prioritize review of these reports
- We take swift action to protect the minor
- We report illegal content to appropriate authorities (e.g., NCMEC)
- We preserve evidence as required by law
- We may contact parents/guardians if appropriate
9.11 Legal Compliance
Laws We Comply With:
We comply with children's privacy laws worldwide:
| Law | Jurisdiction | Key Requirements |
|---|---|---|
| COPPA | United States | Parental consent for under 13; notice; deletion rights |
| CAADCA | California | Age estimation; DPIAs for children; default high privacy; no profiling by default; no dark patterns |
| GDPR (children's provisions) | EU/EEA | Age of digital consent; parental consent; clear language |
| UK Age Appropriate Design Code | United Kingdom | Best interests of child; default privacy; data minimization |
| LGPD (children's provisions) | Brazil | Best interests of child; parental consent |
| PIPA | South Korea | Parental consent for under 14 |
Age Appropriate Design:
We comply with age-appropriate design codes in applicable jurisdictions, including the UK Age Appropriate Design Code (Children's Code) and the California Age-Appropriate Design Code Act (CAADCA). Our approach includes:
- We design with the best interests of children as a primary consideration
- We use high privacy settings by default for users under 18
- We minimize data collection from children and teens
- We provide prominent, clear, and age-appropriate privacy information
- We do not use nudge techniques, dark patterns, or other design elements that encourage children to provide more data or choose privacy-diminishing options
- We do not profile children or teens by default
- We conduct Data Protection Impact Assessments (DPIAs) for features and services likely to be accessed by children
- We provide age-appropriate explanations to young users about how their data is used
- We implement age estimation measures as required by applicable law
For detailed implementation of the UK AADC, see Supplement 1, Section 1.10. For California CAADCA-specific provisions, see Supplement 2, Section 2.13.
9.12 Updates to Children's Privacy Practices
Changes to This Section:
When we make material changes to our children's privacy practices:
- We provide notice to users and parents
- We update this Privacy Policy
- We may seek fresh consent where required
- We give parents opportunity to review changes
Contact for Children's Privacy:
For questions specifically about children's privacy:
- Email: childrenprivacy@boba.town
- Include "Children's Privacy" in the subject line
- We prioritize these inquiries
10. Cookies & Tracking Technologies
We use cookies and similar technologies to operate our Platform, remember your preferences, understand how you use our services, and improve your experience. This section explains what these technologies are, how we use them, and your choices.
10.1 What Are Cookies and Similar Technologies?
Cookies:
Cookies are small text files that websites place on your device when you visit. They help websites remember information about your visit, like your preferred language and other settings.
| Cookie Type | Description |
|---|---|
| Session cookies | Temporary cookies deleted when you close your browser |
| Persistent cookies | Remain on your device for a set period or until you delete them |
| First-party cookies | Set by the website you're visiting |
| Third-party cookies | Set by other parties (advertisers, analytics providers) |
Similar Technologies:
We also use other tracking technologies:
| Technology | Description |
|---|---|
| Pixels/Web beacons | Tiny images that track whether you've opened an email or visited a page |
| Local storage | Data stored in your browser that persists longer than cookies |
| Session storage | Data stored temporarily during a browser session |
| Device fingerprinting | Collecting device attributes to identify your device |
| SDKs | Software in our mobile apps that collects data |
| ETags | Identifiers used for caching that can also track users |
10.2 Types of Cookies We Use
Essential Cookies:
These cookies are necessary for the Platform to function:
| Purpose | Examples |
|---|---|
| Authentication | Keeping you logged in |
| Security | Detecting fraud and protecting your account |
| Load balancing | Distributing traffic across servers |
| Session management | Maintaining your session state |
| User preferences | Remembering your cookie consent choices |
You cannot opt out of essential cookies as they are required for basic Platform functionality.
Functional Cookies:
These cookies enable enhanced features:
| Purpose | Examples |
|---|---|
| Language preferences | Remembering your language selection |
| Region settings | Showing content relevant to your location |
| Accessibility | Remembering accessibility preferences |
| Personalization | Customizing your experience based on your choices |
| Video players | Remembering volume settings and playback position |
Analytics Cookies:
These cookies help us understand how users interact with our Platform:
| Purpose | Examples |
|---|---|
| Usage statistics | Pages visited, time spent, features used |
| Performance monitoring | Load times, errors, technical issues |
| A/B testing | Testing different versions of features |
| User journeys | Understanding how users navigate the Platform |
| Aggregate reporting | Generating anonymized usage reports |
Advertising Cookies:
These cookies are used for advertising purposes:
| Purpose | Examples |
|---|---|
| Ad targeting | Showing relevant ads based on interests |
| Ad measurement | Measuring ad effectiveness and conversions |
| Frequency capping | Limiting how often you see an ad |
| Cross-site tracking | Understanding behavior across websites |
| Attribution | Determining which ads led to actions |
10.3 First-Party vs. Third-Party Cookies
First-Party Cookies:
Cookies set by us (on our domain):
- Used for core Platform functionality
- Controlled by our Privacy Policy
- Subject to our data practices
Third-Party Cookies:
Cookies set by other companies:
| Category | Examples | Purpose |
|---|---|---|
| Analytics providers | Google Analytics, Mixpanel | Usage analytics |
| Advertising networks | Google Ads, Meta | Ad serving and measurement |
| Social media | Facebook, Twitter buttons | Social sharing features |
| Customer support | Zendesk, Intercom | Support chat functionality |
| Security | reCAPTCHA | Bot detection and security |
Third-Party Policies:
Third parties have their own privacy policies:
- We encourage you to review their policies
- We are not responsible for their data practices
- You can often opt out through their services directly
10.4 How We Use Cookies
Platform Operation:
- Authenticating users and maintaining sessions
- Remembering your settings and preferences
- Enabling core features and functionality
- Providing security and preventing fraud
Performance and Analytics:
- Understanding how you use our Platform
- Identifying and fixing technical issues
- Measuring feature adoption and engagement
- Improving Platform performance
Personalization:
- Customizing content recommendations
- Remembering your preferences
- Providing a tailored experience
- Showing relevant information
Advertising (if applicable):
- Delivering advertisements on our Platform
- Measuring ad effectiveness
- Limiting ad frequency
- Understanding ad-driven conversions
10.5 Cookie Consent
How We Obtain Consent:
When you first visit our Platform (in jurisdictions where required):
- We display a cookie banner or notice
- We explain what cookies we use and why
- We provide options to accept or customize
- We record your consent choice
Consent Options:
| Option | Description |
|---|---|
| Accept All | Accept all cookies including advertising |
| Reject All (non-essential) | Accept only essential cookies |
| Customize | Choose which categories to accept |
| Manage Later | Adjust preferences in settings at any time |
Regional Requirements:
| Region | Consent Requirement |
|---|---|
| EU/EEA (ePrivacy/GDPR) | Prior consent for non-essential cookies |
| UK (PECR/UK GDPR) | Prior consent for non-essential cookies |
| California (CCPA/CPRA) | Opt-out right for sale/sharing via cookies |
| Brazil (LGPD) | Consent or legitimate interest |
| Other regions | Varies by jurisdiction |
10.6 Managing Your Cookie Preferences
Through Our Platform:
You can manage cookies through our cookie settings:
- Access cookie preferences at any time
- Change your consent choices
- View which cookies are active
- Location: [Cookie Settings Link]
Through Your Browser:
Most browsers allow you to control cookies:
| Browser | How to Manage Cookies |
|---|---|
| Chrome | Settings β Privacy and Security β Cookies |
| Firefox | Settings β Privacy & Security β Cookies |
| Safari | Preferences β Privacy β Cookies |
| Edge | Settings β Cookies and Site Permissions |
| Mobile browsers | Settings vary by browser and device |
Browser Controls Include:
- Blocking all cookies
- Blocking third-party cookies only
- Deleting existing cookies
- Setting cookie preferences per site
- Private/incognito browsing (limits persistent cookies)
Impact of Blocking Cookies:
If you block or delete cookies:
- Some Platform features may not work properly
- You may need to log in more frequently
- Your preferences may not be remembered
- You may see less relevant content and ads
- Some essential functions may be unavailable
10.7 Specific Cookie Information
Our Cookie List:
Below is a representative list of cookies we use:
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
| session_id | Essential | Session | Maintains your login session |
| csrf_token | Essential | Session | Prevents cross-site request forgery |
| preferences | Functional | 1 year | Stores your settings |
| consent | Essential | 1 year | Records your cookie consent |
| analytics_id | Analytics | 2 years | Anonymous usage tracking |
| _ga | Analytics | 2 years | Google Analytics identifier |
| ad_preferences | Advertising | 90 days | Ad personalization settings |
Note: This is not an exhaustive list. Cookie details may change. Visit our cookie settings for the current list.
10.8 Mobile App Tracking
In Our Mobile Apps:
Our mobile apps use similar technologies:
| Technology | Purpose |
|---|---|
| Device identifiers | Analytics and advertising |
| SDKs | Third-party services (analytics, crash reporting) |
| Local storage | App preferences and cached data |
| Push tokens | Sending push notifications |
Mobile Privacy Controls:
You can control mobile tracking through:
- App settings within our app
- Device settings (iOS: Settings β Privacy; Android: Settings β Privacy)
- Advertising ID controls (limit ad tracking)
- App permissions (location, contacts, etc.)
Advertising Identifiers:
- iOS: Identifier for Advertisers (IDFA)
- Android: Google Advertising ID (GAID)
- You can reset or limit these identifiers in device settings
10.9 Do Not Track and Similar Signals
Do Not Track (DNT):
Some browsers send a "Do Not Track" signal. Our response:
- We currently [do/do not] respond to DNT signals
- DNT is not widely adopted and lacks a standard definition
- We recommend using our cookie settings for more control
Global Privacy Control (GPC):
We recognize GPC signals where required by law:
- GPC signals are treated as opt-out of sale/sharing (CCPA/CPRA)
- This applies to the browser or device sending the signal
- Learn more at globalprivacycontrol.org
Other Privacy Signals:
We also recognize:
- CCPA opt-out preference signals
- Industry opt-out mechanisms (DAA, NAI)
10.10 Industry Opt-Out Tools
Advertising Industry Tools:
You can opt out of interest-based advertising through industry tools:
| Organization | Opt-Out Link | Coverage |
|---|---|---|
| Digital Advertising Alliance (DAA) | optout.aboutads.info | US |
| Network Advertising Initiative (NAI) | optout.networkadvertising.org | US |
| European Digital Advertising Alliance (EDAA) | youronlinechoices.eu | EU |
| Digital Advertising Alliance of Canada (DAAC) | youradchoices.ca | Canada |
What Opt-Out Does:
- Stops personalized ads from participating companies
- Does not stop all ads (you'll still see ads, just not targeted)
- Requires opt-out on each browser/device
- May need to be repeated if you clear cookies
Mobile Advertising Opt-Out:
- iOS: Settings β Privacy β Tracking β disable "Allow Apps to Request to Track"
- Android: Settings β Privacy β Ads β Opt out of Ads Personalization
- App-specific settings in individual apps
10.11 Pixels and Email Tracking
Email Pixels:
Our marketing emails may contain pixels that track:
- Whether you opened the email
- When you opened it
- Your general location (city level)
- What device/email client you used
How to Prevent Email Tracking:
- Disable automatic image loading in your email client
- Use privacy-focused email clients
- Unsubscribe from marketing emails
Website Pixels:
We may use pixels on our website and others' websites to:
- Measure advertising effectiveness
- Understand user journeys
- Retarget visitors with ads
- Track conversions
10.12 Local and Session Storage
What Is Local/Session Storage?
Browser storage mechanisms similar to cookies but with different characteristics:
| Feature | Cookies | Local Storage | Session Storage |
|---|---|---|---|
| Size limit | ~4KB | ~5-10MB | ~5-10MB |
| Expiration | Set by cookie | Never (manual clear) | End of session |
| Sent with requests | Yes | No | No |
| Access | Server and client | Client only | Client only |
How We Use Storage:
- Local storage: App state, cached content, offline functionality
- Session storage: Temporary form data, navigation state
Clearing Storage:
You can clear local/session storage through browser settings:
- Usually found in "Clear browsing data" options
- Look for "Cookies and other site data"
- May need to specifically select site data/storage
10.13 Cookie Policy Updates
Changes to This Section:
We may update our cookie practices:
- We will update this section of the Privacy Policy
- We may refresh our cookie consent if changes are material
- The "last updated" date will reflect changes
Staying Informed:
- Review this section periodically
- Check our cookie settings for current cookie information
- Contact us with questions about our cookie practices
11. Policy Updates
This Privacy Policy may change over time as we update our practices, respond to new regulations, or add new features. This section explains how we handle updates and how you'll be notified.
11.1 Our Right to Update
Why We Update:
We may update this Privacy Policy for various reasons:
- Changes to our data practices or services
- New features or products
- Changes in applicable law or regulations
- Regulatory guidance or enforcement actions
- Industry best practice developments
- Mergers, acquisitions, or corporate restructuring
- User feedback and questions
Our Commitment:
When we update this policy:
- Changes will be reflected in the posted Privacy Policy
- We will update the "Last Updated" date
- We will maintain an archive of previous versions
- Material changes will be communicated more prominently
11.2 Material vs. Non-Material Changes
Material Changes:
Material changes are significant updates that affect your rights or how we handle your data:
| Type of Change | Examples |
|---|---|
| New data collection | Collecting new categories of personal information |
| New purposes | Using data for purposes not previously disclosed |
| New sharing | Sharing data with new categories of third parties |
| Reduced rights | Any reduction in your privacy rights |
| Security changes | Significant changes to security practices |
| Retention changes | Materially longer retention periods |
| Children's privacy | Changes affecting children's data |
Non-Material Changes:
Non-material changes are minor updates that don't significantly affect you:
- Clarifications of existing practices
- Grammatical or formatting corrections
- Updated contact information
- Reorganization without substantive change
- Adding examples or explanations
- Updates to reflect already-announced features
11.3 How We Notify You
For Material Changes:
We will notify you of material changes through one or more of:
| Notification Method | Description |
|---|---|
| Email notification | Email to your registered email address |
| In-app notification | Alert within the Platform |
| Website banner | Prominent notice on our website |
| Push notification | Mobile notification (if enabled) |
| Account notification | Notice in your account settings |
| Blog post | Announcement on our official blog |
Notice Period:
For material changes, we typically provide:
- At least 30 days' notice before changes take effect
- Longer notice periods where required by law
- Immediate effect only when required by law or for safety
For Non-Material Changes:
Non-material changes may be made without specific notice:
- The updated policy will be posted
- The "Last Updated" date will change
- Changes will be reflected in the changelog
11.4 Your Choices When We Update
Reviewing Changes:
When notified of changes:
- Review the updated Privacy Policy
- Compare with the previous version (available in our archive)
- Contact us with questions
Accepting or Rejecting Changes:
Your options when we make material changes:
| Option | How to Exercise |
|---|---|
| Accept | Continue using the Platform after the effective date |
| Object | Contact us to discuss concerns |
| Delete account | Request account deletion before changes take effect |
| Exercise rights | Use your privacy rights (access, delete, etc.) |
Continued Use:
If you continue to use our Platform after material changes take effect:
- This constitutes acceptance of the updated policy
- Previous versions no longer apply to new data processing
- Your existing rights are preserved
If You Disagree:
If you disagree with material changes:
- You may delete your account before the effective date
- We will process your deletion request under the prior policy
- Contact us if you have concerns about specific changes
11.5 Version History and Changelog
Version Control:
We maintain versioned Privacy Policies:
- Each version has a unique version number (e.g., 2.0.0)
- Major changes increment the first number (1.0 β 2.0)
- Minor changes increment the second number (2.0 β 2.1)
- Patches increment the third number (2.1.0 β 2.1.1)
Changelog:
We maintain a changelog summarizing changes:
| Date | Version | Summary of Changes |
|---|---|---|
| [Current Date] | 2.0.0 | Initial comprehensive policy |
| [Future] | [Version] | [Description of changes] |
Accessing Previous Versions:
You can access previous versions of this policy:
- Archive available at https://boba.town/legal/archive
- Request previous versions from our privacy team
- Significant historical versions maintained indefinitely
11.6 Effective Dates
When Changes Take Effect:
| Change Type | When Effective |
|---|---|
| Material changes | Date specified in notice (typically 30+ days) |
| Non-material changes | Immediately upon posting |
| Required by law | As mandated by the applicable law |
| Emergency changes | Immediately, with prompt notification |
Transition Periods:
For some changes, we may provide transition periods:
- Grace period to adjust settings
- Time to exercise rights under prior policy
- Phased implementation of new practices
11.7 Regional Considerations
Jurisdiction-Specific Updates:
Some updates may apply only to specific regions:
- EU/EEA-specific updates for GDPR changes
- California-specific updates for CCPA/CPRA changes
- Updates for other jurisdiction-specific laws
Localized Notices:
In some jurisdictions, we may provide:
- Translated notices of changes
- Region-specific communication channels
- Compliance with local notification requirements
11.8 Special Circumstances
Acquisitions and Mergers:
If we are acquired or merge with another company:
- We will notify you before your data is transferred
- The acquiring company must honor this policy or provide notice
- You will have opportunity to delete your data
Regulatory Requirements:
If changes are required by regulators:
- We may need to make immediate changes
- We will notify you as soon as practicable
- We will explain the regulatory requirement
Emergency Updates:
In rare cases, we may need to make immediate updates:
- Security vulnerabilities requiring urgent changes
- Legal requirements with immediate effect
- Protection of users from imminent harm
11.9 Questions About Updates
Getting Help:
If you have questions about policy updates:
- Email: privacy@boba.town
- Subject line: "Privacy Policy Update Question"
- Include specific sections or changes you're asking about
Response Time:
We aim to respond to policy questions:
- Within 5 business days for general questions
- More quickly for time-sensitive questions about upcoming changes
- Before the effective date when possible
11.10 Subscribing to Updates
Stay Informed:
You can stay informed about policy updates:
| Method | How to Subscribe |
|---|---|
| Email alerts | Enable privacy update notifications in settings |
| Blog/RSS | Follow our official blog |
| Social media | Follow our official accounts |
| In-app | Enable policy update notifications |
Update Preferences:
Manage your notification preferences:
- Settings β Privacy β Update Notifications
- Choose which types of updates to receive
- Opt out of non-required notifications
12. Contact & Complaints
Privacy Team:
For privacy-related questions or to exercise your rights:
- Email: privacy@boba.town
- Mail: Boba, LLC, Attn: Privacy Team, 1312 17th Street Unit #2635, Denver, CO 80202
- Web Form: https://boba.town/privacy-request
Data Protection Officer:
For EU/EEA/UK users or DPO-specific inquiries:
- Email: dpo@boba.town
- Mail: Boba, LLC, Attn: Data Protection Officer, 1312 17th Street Unit #2635, Denver, CO 80202
EU Representative:
For users in the European Union:
- Name: [EU Representative Name]
- Email: [EU Representative Email]
- Address: [EU Representative Address]
UK Representative:
For users in the United Kingdom:
- Name: [UK Representative Name]
- Email: [UK Representative Email]
- Address: [UK Representative Address]
Part 2: Feature-Specific Policies
The following addendums provide additional privacy information for specific Platform features. Each addendum applies when you use the corresponding feature and supplements the core Privacy Policy above.
Addendum 1: Messaging, Comments & Direct Messages
This addendum covers privacy practices specific to our messaging features, including direct messages, group chats, and comments.
1.1 Message Content and Access
What We Collect:
| Data Type | Description | Purpose |
|---|---|---|
| Message content | Text, images, videos, files you send | Delivering messages, storage |
| Message metadata | Timestamps, sender, recipient, read status | Service functionality |
| Attachments | Files, images, voice messages | Delivery and storage |
| Reactions | Emoji reactions, replies | Feature functionality |
| Drafts | Unsent message drafts | Convenience (optional) |
Who Can Access Your Messages:
| Party | Access Level |
|---|---|
| Recipients | Full content of messages sent to them |
| You | Your sent and received messages |
| Our systems | Encrypted storage; limited access for specific purposes |
| Our staff | Only when required for safety, legal, or support purposes |
| Law enforcement | Only with valid legal process |
1.2 Encryption
End-to-End Encryption (E2EE):
[If applicable] Direct messages are protected by end-to-end encryption:
- Messages are encrypted on your device before transmission
- Only you and your recipients can read message content
- We cannot read the content of E2EE messages
- Encryption keys are stored only on user devices
Encryption Limitations:
E2EE does not protect:
- Message metadata (who, when, but not content)
- Messages if a recipient shares or screenshots them
- Messages reported for abuse (content shared with report)
- Backups stored on your device or cloud services
Transport Encryption:
All messages are protected in transit:
- TLS encryption for all data transmission
- Protection against interception during delivery
1.3 Message Retention
How Long We Keep Messages:
| Scenario | Retention Period |
|---|---|
| Active conversations | Indefinitely until you delete |
| Deleted messages | Removed from your view immediately; may persist in backups up to 90 days |
| Disappearing messages | Deleted according to your timer settings |
| Reported messages | Retained for review and potential legal requirements |
| Account deletion | Deleted with account (backup retention applies) |
Recipient Copies:
When you delete a message:
- It's removed from your account
- Recipients may still have their copy
- We cannot force deletion from recipient accounts
- Screenshots or copies outside our Platform are beyond our control
1.4 Message Scanning and Safety
Automated Scanning:
We may scan messages for safety purposes:
| Purpose | What We Scan | How |
|---|---|---|
| Spam detection | Patterns, links, sending behavior | Automated systems |
| Malware protection | Links and attachments | Automated security scanning |
| CSAM detection | Image hashes (not content viewing) | Hash matching against known illegal content databases |
| Abuse prevention | Reported content | Human review after report |
What We Don't Do:
- We do not read your private messages for advertising purposes
- We do not scan message content to target ads
- We do not share message content with advertisers
- Human review occurs only for reported content or legal requirements
1.5 Group Chat Privacy
Group Visibility:
| Setting | Who Can See |
|---|---|
| Group members | Other members can see your messages and membership |
| Group admins | May have additional visibility (member list, settings) |
| Non-members | Cannot see group content (unless public group) |
Group Data Sharing:
When you join a group:
- Other members see your display name and profile picture
- Your messages are visible to all current and future members
- Members may be able to add you to other groups
- Leaving a group removes future messages but not past ones
1.6 Message Notifications
Notification Content:
Push notifications may include:
- Sender name
- Message preview (configurable)
- Notification appears on lock screen (device setting)
Privacy Controls:
You can control notifications:
- Disable message previews in notifications
- Mute specific conversations
- Turn off notifications entirely
- Control lock screen visibility (device settings)
1.7 Your Messaging Privacy Controls
Available Controls:
| Control | Location |
|---|---|
| Who can message you | Settings β Privacy β Messaging |
| Read receipts | Settings β Privacy β Read Receipts |
| Online status | Settings β Privacy β Activity Status |
| Message requests | Settings β Privacy β Message Requests |
| Blocked users | Settings β Privacy β Blocked |
| Disappearing messages | Conversation settings |
Addendum 2: Photos & Videos
This addendum covers privacy practices for photos and videos you upload, share, or view on our Platform.
2.1 Photo and Video Data Collection
What We Collect:
| Data Type | Description | Purpose |
|---|---|---|
| Media files | Photos and videos you upload | Storage, display, sharing |
| EXIF metadata | Camera settings, date, location (if embedded) | Features, organization |
| File metadata | File name, size, format, upload time | Service functionality |
| Editing history | Filters, crops, edits applied | Feature functionality |
| View data | Who viewed, when, engagement | Analytics, recommendations |
EXIF and Metadata:
Photos may contain embedded metadata:
- What's included: Date/time, camera model, GPS coordinates, camera settings
- Our handling: We strip GPS coordinates from publicly shared photos by default
- Your control: You can remove metadata before uploading using device tools
2.2 Facial Recognition and Tagging
We do not use facial recognition technology. Face detection (identifying that a face exists, not who it is) may be used for features like camera focus or content filtering.
2.3 Photo and Video Visibility
Audience Settings:
| Setting | Who Can See |
|---|---|
| Public | Anyone on or off the Platform |
| Followers only | Your approved followers |
| Close friends | Selected close friends list |
| Private/Only me | Only you |
| Direct share | Specific recipients only |
Visibility of Photo Data:
| Data Element | Public Photos | Private Photos |
|---|---|---|
| Image content | Visible | Only to permitted viewers |
| Your username | Visible | Only to permitted viewers |
| Location (if shared) | Visible | Only to permitted viewers |
| EXIF data | Stripped | Stripped |
| Comments/likes | Visible | Only to permitted viewers |
2.4 Photo Storage and Retention
Storage:
- Photos stored on secure cloud infrastructure
- Multiple copies for redundancy and global access
- Encrypted at rest
- Cached on CDN for performance
Retention:
| Scenario | Retention |
|---|---|
| Active photos | Indefinitely until you delete |
| Deleted photos | Removed within 30 days; backups within 90 days |
| Story photos | 24 hours (or your setting), then deleted |
| Account deletion | All photos deleted per our retention policy |
2.5 Photo Sharing with Third Parties
When Photos May Be Shared:
| Recipient | Purpose | What's Shared |
|---|---|---|
| Other users | You share directly | Photo content |
| Embedded on websites | You enable embedding | Photo with attribution |
| Third-party apps | You authorize access | Per app permissions |
| Service providers | Processing, storage | Encrypted data |
| Law enforcement | Valid legal process | As legally required |
2.6 Copyright and Content ID
Content Identification:
We may use technology to identify copyrighted content:
- Audio fingerprinting for music detection
- Visual matching for copyrighted images
- Hash matching for known prohibited content
How This Works:
- Automated systems scan uploads
- Matching content may be restricted or removed
- You may receive a notice if content matches
- Appeal process available for disputes
2.7 Your Photo & Video Controls
Available Controls:
| Control | Location |
|---|---|
| Who can see your photos/videos | Settings β Privacy β Post Visibility |
| Who can download your media | Settings β Privacy β Downloads |
| EXIF data stripping | Settings β Privacy β Metadata |
| Facial recognition opt-out | Settings β Privacy β Face Recognition |
| Photo/video location data | Settings β Privacy β Location Tags |
| Delete uploaded media | Your profile β Media β Delete |
| Download your media archive | Settings β Your Data β Download |
Addendum 3: Live Streaming
This addendum covers privacy practices for live streaming features.
3.1 Live Stream Data Collection
What We Collect:
| Data Type | Description | Purpose |
|---|---|---|
| Stream content | Video and audio of your stream | Broadcasting, recording |
| Stream metadata | Title, description, category, duration | Discovery, analytics |
| Chat messages | Live chat during stream | Interaction, moderation |
| Viewer data | Who watched, when, how long | Analytics for streamers |
| Engagement data | Likes, comments, shares, gifts | Analytics, monetization |
Real-Time Processing:
During live streams, we process data in real-time:
- Video encoding and transcoding
- Content moderation scanning
- Chat filtering
- Viewer count updates
- Gift and donation processing
3.2 Stream Visibility and Recordings
Live Stream Visibility:
| Setting | Who Can Watch |
|---|---|
| Public | Anyone on the Platform |
| Followers only | Your followers |
| Subscribers only | Paying subscribers |
| Private | Invited viewers only |
Stream Recordings:
| Setting | What Happens |
|---|---|
| Auto-save enabled | Stream saved as video after broadcast |
| Auto-save disabled | Stream not saved (ephemeral) |
| Clips enabled | Viewers can create clips |
| Downloads enabled | Viewers can download recordings |
3.3 Viewer Data and Analytics
What Streamers See:
Streamers may receive analytics including:
| Data | Visibility |
|---|---|
| Total viewer count | Real-time and historical |
| Viewer usernames | Visible in chat if they participate |
| Anonymous viewers | Count only, no identity |
| Watch time | Aggregate statistics |
| Geographic data | Country/region level only |
| Device types | Aggregate percentages |
What Streamers Don't See:
- Individual viewer watch time (unless they interact)
- Precise location of viewers
- Viewer personal information
- Viewer browsing history
3.4 Live Chat Privacy
Chat Data:
| Aspect | How It's Handled |
|---|---|
| Chat messages | Visible to all stream viewers |
| Username display | Your display name shown |
| Badges/roles | Subscriber, moderator status visible |
| Emotes/gifts | Visible to all |
| Whispers/DMs | Private to recipient only |
Chat Moderation:
Chat may be moderated:
- Automated filters for prohibited content
- Streamer and moderator actions
- Keyword blocking
- Slow mode and follower-only chat
- Bans and timeouts
3.5 Monetization Data
If You Stream with Monetization:
| Data | Purpose | Retention |
|---|---|---|
| Gift/donation amounts | Payment processing | 7 years (tax) |
| Subscriber information | Subscription management | Duration + 1 year |
| Payout information | Paying you | As legally required |
| Tax information | Tax reporting | 7+ years |
If You Gift/Subscribe:
| Data | Who Sees | Retention |
|---|---|---|
| Your username | Streamer, viewers (if public gift) | Duration of display |
| Gift amount | Streamer, viewers (if public) | Streamer analytics |
| Payment info | Payment processor only | Per processor policy |
| Transaction record | You and us | 7 years |
3.6 Your Live Streaming Controls
Available Controls:
| Control | Location |
|---|---|
| Stream privacy | Stream settings before going live |
| Chat settings | Stream settings β Chat |
| Recording settings | Settings β Content β Recordings |
| Viewer analytics | Creator dashboard |
| Moderation tools | Stream controls |
Addendum 4: Location Sharing
This addendum covers privacy practices for location-based features.
4.1 Types of Location Data
Location Data We May Collect:
| Type | Accuracy | How Collected |
|---|---|---|
| Precise location | Within meters | GPS, device location services |
| Approximate location | City/region level | IP address, Wi-Fi |
| Location from content | Varies | Geotags in photos, check-ins |
| Inferred location | General area | Activity patterns, connections |
4.2 How We Use Location Data
Location Features:
| Feature | Location Type Used | Purpose |
|---|---|---|
| Nearby content | Approximate | Show local content |
| Location tags | Precise (opt-in) | Tag posts with location |
| Check-ins | Precise (opt-in) | Share where you are |
| Local search | Approximate | Find nearby places/users |
| Maps features | Precise (opt-in) | Show your location on maps |
| Live location | Precise (opt-in) | Real-time location sharing |
Background Location:
If you enable background location:
- We may collect location when app not in use
- Used for features like live location sharing
- You can disable anytime in device settings
- Battery usage may increase
4.3 Location Visibility
Who Sees Your Location:
| Setting | Who Can See |
|---|---|
| Precise location shared | Selected contacts only |
| Location tags on posts | Per post audience setting |
| Check-ins | Per check-in privacy setting |
| Approximate location | May be visible in profile (configurable) |
| Location off | No location visible |
4.4 Location Data Retention
How Long We Keep Location Data:
| Data Type | Retention |
|---|---|
| Real-time location | Only during active sharing |
| Location history | Per your settings; max 18 months |
| Location tags | Until post/content deleted |
| Approximate location | Session duration |
| Derived location data | Aggregated, anonymized |
4.5 Location and Third Parties
Third-Party Access:
| Recipient | What They Receive | Why |
|---|---|---|
| Map providers | Approximate location | Display maps |
| Local businesses | Aggregate foot traffic | Analytics (anonymized) |
| Emergency services | Precise location (if you call) | Safety |
| Law enforcement | As legally required | Legal compliance |
4.6 Your Location Controls
Available Controls:
| Control | How to Access |
|---|---|
| Disable all location | Device settings β Location |
| Disable for our app | Device settings β Apps β [App] β Location |
| Precise vs. approximate | Device settings (iOS 14+, Android 12+) |
| Location history | Settings β Privacy β Location History |
| Clear location history | Settings β Privacy β Clear Location Data |
| Per-post location | Edit before posting |
Addendum 5: E-Commerce / Marketplace
This addendum covers privacy practices for buying and selling features.
5.1 Transaction Data Collection
What We Collect:
| Data Type | Purpose |
|---|---|
| Purchase history | Order fulfillment, records |
| Payment information | Processing transactions |
| Shipping addresses | Delivery |
| Billing addresses | Payment verification |
| Seller information | Marketplace operation |
| Buyer-seller messages | Transaction support |
| Reviews and ratings | Trust and safety |
5.2 Payment Data
Payment Processing:
| Aspect | How It's Handled |
|---|---|
| Credit card numbers | Processed by payment processor; we don't store full numbers |
| Payment tokens | We store tokens for repeat purchases |
| Billing address | Stored for payment verification |
| Bank accounts (sellers) | Stored securely for payouts |
| Tax information | Collected as legally required |
Payment Processor Sharing:
We share with payment processors:
- Transaction amount
- Your name and billing address
- Payment method details
- Device information for fraud prevention
5.3 Seller and Buyer Visibility
What Buyers See About Sellers:
| Information | Visibility |
|---|---|
| Seller username/store name | Visible |
| Seller ratings and reviews | Visible |
| Seller location (approximate) | City/region for shipping estimates |
| Seller real name | Only if required for certain categories |
What Sellers See About Buyers:
| Information | Visibility |
|---|---|
| Buyer username | Visible |
| Shipping address | For order fulfillment only |
| Order details | For fulfillment |
| Buyer real name | If provided for shipping |
| Payment information | Never shared with sellers |
5.4 Transaction Retention
How Long We Keep Transaction Data:
| Data Type | Retention Period |
|---|---|
| Transaction records | 7 years (legal/tax requirements) |
| Payment card data | Per payment processor policies |
| Shipping addresses | Until you delete or account closed |
| Buyer-seller messages | 3 years after transaction |
| Reviews | Indefinitely unless removed |
5.5 Your Marketplace Controls
Your Controls:
| Control | Location |
|---|---|
| Saved payment methods | Settings β Payments |
| Saved addresses | Settings β Addresses |
| Purchase history visibility | Settings β Privacy |
| Review visibility | Per-review settings |
Addendum 6: Creator Monetization
This addendum covers privacy for creators who monetize their content.
6.1 Creator Data Collection
What We Collect From Creators:
| Data Type | Purpose |
|---|---|
| Identity verification | Verify you are who you claim |
| Tax information (W-9, W-8, etc.) | Tax reporting obligations |
| Bank/payout information | Paying your earnings |
| Content analytics | Provide performance insights |
| Revenue data | Calculate and pay earnings |
| Audience demographics | Aggregate insights (anonymized) |
6.2 Identity and Tax Information
Verification Data:
| Document Type | Purpose | Retention |
|---|---|---|
| Government ID | Identity verification | Until verified, then deleted or retained per law |
| Tax forms | Tax compliance | 7+ years as required |
| Business documents | Business verification | As legally required |
How We Protect This Data:
- Encrypted storage
- Limited access (need-to-know basis)
- Third-party verification services bound by confidentiality
- Deleted when no longer legally required
6.3 Earnings and Payout Data
Financial Data:
| Data | Who Sees It |
|---|---|
| Your earnings | You, our finance team |
| Payout details | You, payment processors |
| Tax reporting | You, tax authorities as required |
| Aggregate creator earnings | May be reported in aggregate publicly |
6.4 Audience Analytics for Creators
What Creators See About Their Audience:
| Data | Granularity |
|---|---|
| View counts | Exact numbers |
| Demographics | Age ranges, gender (percentages) |
| Geographic data | Country/region level |
| Traffic sources | How viewers found content |
| Engagement metrics | Likes, comments, shares, watch time |
| Subscriber/follower info | Aggregate counts and trends |
What Creators Don't See:
- Individual viewer identities (unless they interact publicly)
- Precise viewer locations
- Viewer personal information
- Viewer activity on other content
6.5 Your Creator Controls
Your Controls:
| Control | Location |
|---|---|
| Analytics visibility | Creator dashboard settings |
| Payout settings | Monetization settings |
| Tax documents | Account settings |
| Earnings privacy | Whether to show subscriber counts, etc. |
Addendum 7: Premium/Subscription Services
This addendum covers privacy for premium and subscription features.
7.1 Subscription Data Collection
What We Collect:
| Data Type | Purpose |
|---|---|
| Subscription status | Provide premium features |
| Billing information | Process payments |
| Feature usage | Improve premium offerings |
| Subscription history | Customer support, records |
7.2 Premium Feature Data
Additional Data from Premium Features:
Premium features may involve additional data collection:
| Feature | Additional Data |
|---|---|
| Extended analytics | More detailed usage data |
| Priority support | Support interaction records |
| Advanced features | Usage of advanced tools |
| Ad-free experience | We still count views but don't target ads |
7.3 Subscription Visibility
What Others See:
| Setting | Visibility Options |
|---|---|
| Premium badge | Display or hide |
| Subscriber status | Public, friends only, or private |
| Premium features | Visible when you use them |
7.4 Subscription Retention
Data Retention:
| Data | Retention |
|---|---|
| Active subscription data | Duration of subscription |
| Billing records | 7 years (legal requirements) |
| Cancelled subscription info | 1 year for reactivation; then archived |
| Feature usage history | 2 years |
7.5 Your Subscription Controls
Available Controls:
| Control | Location |
|---|---|
| View subscription details | Settings β Subscription β Plan Details |
| Cancel subscription | Settings β Subscription β Cancel |
| Update payment method | Settings β Subscription β Billing |
| Manage auto-renewal | Settings β Subscription β Auto-Renew |
| Hide premium badge | Settings β Privacy β Badge Visibility |
| Download billing history | Settings β Subscription β Billing History |
| Request subscription data | Settings β Your Data β Download |
Addendum 8: API & Developer
This addendum covers privacy for developers using our APIs and developer tools.
8.1 Developer Data Collection
What We Collect From Developers:
| Data Type | Purpose |
|---|---|
| Developer account info | Account management |
| App registration details | API access, abuse prevention |
| API usage logs | Rate limiting, abuse detection, billing |
| App credentials | Authentication |
| Compliance information | Ensuring policy compliance |
8.2 User Data Accessed via API
When Your App Accesses User Data:
| Requirement | Description |
|---|---|
| User authorization | Users must authorize your app |
| Scope limitations | Request only necessary permissions |
| Data use restrictions | Use data only for stated purposes |
| Security requirements | Implement appropriate security |
| Privacy policy required | Your app must have a privacy policy |
8.3 API Data Retention
Data Retention for API Access:
| Data | Retention |
|---|---|
| API logs | 90 days |
| Developer account info | Duration of account |
| App registration | Until app deleted |
| User authorizations | Until user revokes |
8.4 Developer Compliance Requirements
Your Obligations:
As a developer, you must:
- Comply with our API Terms and Privacy Policy
- Have your own privacy policy
- Obtain appropriate user consents
- Protect user data with reasonable security
- Delete user data upon request or revocation
- Not sell user data
- Comply with applicable data protection laws
8.5 Your Developer Controls
Available Controls:
| Control | Location |
|---|---|
| View API access permissions | Developer Portal β My Apps β Permissions |
| Revoke API keys | Developer Portal β My Apps β Keys β Revoke |
| View data access logs | Developer Portal β My Apps β Access Logs |
| Delete an application | Developer Portal β My Apps β Delete |
| Update privacy policy URL | Developer Portal β My Apps β Settings |
| Download developer data | Developer Portal β Account β Export Data |
| Close developer account | Developer Portal β Account β Close |
Addendum 9: AI & Algorithmic Systems
This Addendum describes our data practices related to the Platform's AI Features, Automated Systems, and Recommendation Systems. It supplements the general information in Core Policy Section 3.8 (Artificial Intelligence and Automated Processing) with more detailed, feature-specific disclosures.
9.1 Data Collected by AI Features
When You Use AI Features:
| Data Type | Examples | Why We Collect It |
|---|---|---|
| AI Inputs | Prompts, instructions, text, images, or other materials you provide to AI Features | To generate AI Outputs and provide the requested AI service |
| AI Outputs | Text, images, suggestions, or other Content generated by AI Features in response to your inputs | To deliver results and enable you to use, save, or share them |
| Interaction Data | Which AI Features you use, how often, timestamps, feature settings, and preferences | To operate, maintain, and improve AI Features |
| Feedback Data | Ratings, thumbs up/down, error reports, and other feedback you voluntarily provide about AI Outputs | To improve the quality and safety of AI Features |
| Safety and Abuse Data | Logs of inputs or outputs flagged by safety systems for potential policy violations | To enforce our Terms of Service and Community Guidelines and to prevent abuse |
Data Collected by Automated Systems:
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Content Signals | Text, image, and video analysis results used by content moderation systems | To detect policy violations and protect user safety |
| Behavioral Signals | Patterns of account activity analyzed by fraud and spam detection systems | To protect the Platform and its Users from abuse |
| Recommendation Signals | Your interactions (views, likes, shares, follows), stated preferences, and content engagement patterns | To personalize your experience and surface relevant Content |
| Profiling Data | Inferred interests, content preferences, and engagement patterns derived from your activity | To personalize recommendations and advertising (where applicable) |
9.2 How AI Features Use Your Data
Processing Purposes:
We process data in connection with AI Features for the following purposes:
- Providing AI Services: Processing your AI Inputs to generate AI Outputs in real time
- Safety and Compliance: Screening AI Inputs and Outputs to detect and prevent harmful, illegal, or policy-violating Content
- Quality Improvement: Using aggregated, anonymized usage statistics and voluntary user feedback to improve AI Feature performance (this does not involve training on your Content β see Section 9.3)
- Content Moderation: Using Automated Systems to detect Content that may violate our policies, for routing to human review
- Personalization: Using Recommendation Systems to surface Content, accounts, and features relevant to your interests
- Abuse Prevention: Detecting and preventing misuse of AI Features, including attempts to circumvent safety filters
Legal Bases (GDPR):
For Users in the EU/EEA/UK, our legal bases for AI-related processing include:
| Processing Activity | Legal Basis |
|---|---|
| Providing AI Features you request | Performance of contract |
| Safety screening of AI inputs/outputs | Legitimate interests (platform safety) |
| Content moderation | Legitimate interests (safety and compliance) |
| Personalized recommendations | Consent or legitimate interests |
| Abuse detection | Legitimate interests (preventing fraud and abuse) |
| Aggregated analytics | Legitimate interests (service improvement) |
9.3 AI Training Data Practices
We do not use your Content to train AI models.
We want to be explicit about this:
- Your User Content (posts, messages, photos, videos, and other materials you upload) is not used to train, fine-tune, or improve AI or machine learning models β ours or any third party's
- Your AI Inputs and AI Outputs are not used to train generative AI models
- Third-party AI providers that power our AI Features are contractually prohibited from using your data to train their models
What we do use:
- Aggregated, anonymized usage data (such as overall feature usage volumes) to understand how AI Features are performing
- Voluntary feedback you provide (such as quality ratings) to improve AI output quality β this is used to adjust parameters and filters, not to train foundation models
- Safety logs to improve abuse detection systems β limited to patterns of misuse, not your substantive Content
9.4 Automated Decision-Making and Profiling
Decisions Made by Automated Systems:
Some decisions on the Platform are made by Automated Systems without individual human review at the point of decision. These include:
- Content moderation: Automatic removal or restriction of Content that clearly violates our policies
- Account actions: Temporary restrictions on accounts exhibiting patterns consistent with spam, fraud, or abuse
- Content distribution: Decisions about how widely Content is distributed or recommended
- Age-gating: Automatic restriction of Content detected as unsuitable for younger audiences
- Spam and fraud blocking: Automatic blocking of messages, accounts, or transactions identified as spam or fraudulent
Profiling:
We build profiles of User interests and behavior to personalize your experience. These profiles are based on:
- Your explicit preferences and settings
- Your interactions with Content and features
- Inferences drawn from your activity patterns
Profiling is used for content recommendations, personalized search results, and (where applicable) targeted advertising. It is not used to make decisions with legal or similarly significant effects on you.
Your Rights:
- You may request information about the logic involved in automated decisions that significantly affect you
- You may request human review of significant automated decisions (see our Community Guidelines)
- You may object to profiling for direct marketing purposes at any time
- In the EU/EEA/UK, you have additional rights regarding automated decision-making under GDPR Article 22 β see Supplement 1
9.5 Third-Party AI Service Providers
We work with third-party AI service providers to power certain AI Features. These providers process data on our behalf under strict contractual obligations.
How Data Is Shared:
| What Is Shared | With Whom | Why | Protections |
|---|---|---|---|
| AI Inputs (to generate outputs) | AI model providers | To process your requests and generate AI Outputs | Data processing agreements; no use for provider's own training; deletion after processing |
| Safety signals | Trust and safety vendors | To screen for harmful content | Data processing agreements; limited to safety purposes |
| Aggregated usage metrics | Analytics providers | To monitor AI Feature performance | Anonymized; no individual identification |
Our Commitments:
- All third-party AI providers are bound by data processing agreements that prohibit use of your data for their own purposes
- We conduct due diligence on third-party providers' data practices before engaging them
- We require third-party providers to implement appropriate technical and organizational security measures
- Where providers are located outside your jurisdiction, the international transfer safeguards in Core Policy Section 8 apply
9.6 AI Data Retention
| Data Type | Retention Period | Basis |
|---|---|---|
| AI Inputs and Outputs | For the duration of your session or as long as you choose to save them to your account | Service provision |
| Unsaved AI interactions | A limited period after generation, as needed for service quality and debugging | Service quality and debugging |
| AI interaction logs | As long as reasonably necessary for the stated purpose | Service improvement and abuse detection |
| Safety-flagged content | As long as reasonably necessary, or longer if under active investigation | Safety and legal compliance |
| Voluntary feedback | Until you withdraw it or close your account | Service improvement |
| Recommendation profiles | For the duration of your account, deleted upon account closure | Personalization |
| Content moderation logs | As long as reasonably necessary for compliance and appeals | Compliance and appeals |
You can delete saved AI Outputs at any time through your account. Deletion of interaction logs follows the timeline above and cannot be accelerated except through account deletion (subject to legal retention obligations).
9.7 Your AI & Algorithmic Controls
Available Controls:
| Control | Location | What It Does |
|---|---|---|
| AI Feature opt-out | Settings β Privacy β AI Features | Disables optional AI tools (note: some Automated Systems like content moderation and safety cannot be disabled) |
| Recommendation preferences | Settings β Content β Recommendations | Adjust what is recommended to you; option for chronological/non-personalized feed |
| Reset recommendations | Settings β Content β Reset | Clears your recommendation profile and starts fresh |
| Personalized ads opt-out | Settings β Privacy β Advertising | Opts out of ad targeting based on Profiling |
| AI interaction history | Settings β Privacy β AI History | View and delete your AI interaction history |
| Download your data | Settings β Account β Download Data | Export includes AI interaction data |
| Request human review | Appeals Center | Request human review of automated decisions affecting your account or Content |
| Feedback management | Settings β Privacy β AI Feedback | View and withdraw feedback you've provided on AI Outputs |
Controls You Cannot Disable:
- Automated content moderation (required for platform safety)
- Spam and fraud detection (required to protect all users)
- Safety screening of AI inputs/outputs (required to prevent harmful use)
- Platform-applied AI-generated content labels (required for transparency)
Part 2 Version 1.0.0
Part 3: Regional Supplements
The following supplements provide additional information required by specific jurisdictions. These supplements apply to residents of the specified regions and supplement (but do not replace) the core Privacy Policy and Feature-Specific Addendums above.
Supplement 1: European Union / European Economic Area / United Kingdom
This supplement applies to individuals in the European Union, European Economic Area, and United Kingdom, and provides additional information required under the General Data Protection Regulation (GDPR) and UK GDPR.
1.1 Data Controller
Controller Information:
| Item | Details |
|---|---|
| Data Controller | Boba, LLC |
| Registered Address | 1312 17th Street Unit #2635, Denver, CO 80202 |
| Registration Number | 20238352765 |
| Contact Email | privacy@boba.town |
| Contact Address | 1312 17th Street Unit #2635, Denver, CO 80202 |
Joint Controllers:
In some cases, we may act as joint controllers with other parties:
- When you use integrated third-party services
- For certain advertising partnerships
- Details available upon request
1.2 Legal Bases for Processing
GDPR Article 6 Legal Bases:
We process your personal data based on one or more of the following legal bases:
| Purpose | Legal Basis | Explanation |
|---|---|---|
| Providing our services | Contract (Art. 6(1)(b)) | Necessary to perform our contract with you |
| Account creation and management | Contract | Required to provide your account |
| Processing payments | Contract | Fulfilling purchase transactions |
| Customer support | Contract / Legitimate interests | Responding to your requests |
| Safety and security | Legitimate interests (Art. 6(1)(f)) | Protecting users and our Platform |
| Fraud prevention | Legitimate interests | Detecting and preventing fraud |
| Product improvement | Legitimate interests | Improving our services |
| Analytics | Legitimate interests | Understanding usage patterns |
| Personalization | Consent (Art. 6(1)(a)) or Legitimate interests | Customizing your experience |
| Marketing communications | Consent | Sending promotional messages |
| Advertising | Consent | Interest-based advertising |
| Cookies (non-essential) | Consent | As described in Section 10 |
| Legal compliance | Legal obligation (Art. 6(1)(c)) | Complying with laws |
| Vital interests | Vital interests (Art. 6(1)(d)) | Emergency situations |
Legitimate Interests:
Where we rely on legitimate interests, we have conducted balancing tests to ensure our interests do not override your rights. Our legitimate interests include:
- Keeping our Platform safe and secure
- Preventing fraud and abuse
- Improving and developing our services
- Understanding how our services are used
- Marketing our services to existing customers
- Enforcing our terms and policies
Withdrawing Consent:
Where processing is based on consent:
- You can withdraw consent at any time
- Withdrawal does not affect prior lawful processing
- See Section 5 for how to withdraw consent
1.3 Special Category Data
Article 9 Special Categories:
We generally do not process special category data unless:
| Category | When Processed | Legal Basis |
|---|---|---|
| Health data | You choose to share in content | Explicit consent |
| Biometric data | Face recognition features (opt-in) | Explicit consent |
| Religious/political views | You choose to share | Explicit consent or manifestly public |
| Sexual orientation | You choose to share | Explicit consent or manifestly public |
| Trade union membership | You choose to share | Explicit consent or manifestly public |
Explicit Consent:
For special category data, we obtain explicit consent by:
- Clear opt-in mechanisms
- Specific explanation of what data is processed
- Easy withdrawal of consent
1.4 Your GDPR Rights
Rights Under GDPR:
| Right | Description | How to Exercise |
|---|---|---|
| Access (Art. 15) | Obtain a copy of your data | Settings β Privacy β Download Data |
| Rectification (Art. 16) | Correct inaccurate data | Edit profile or contact us |
| Erasure (Art. 17) | Delete your data ("right to be forgotten") | Settings β Delete Account |
| Restriction (Art. 18) | Limit how we use your data | Contact privacy team |
| Portability (Art. 20) | Receive data in portable format | Settings β Download Data |
| Object (Art. 21) | Object to certain processing | Settings or contact us |
| Automated decisions (Art. 22) | Not be subject to solely automated decisions | Contact us for human review |
| Withdraw consent | Revoke previously given consent | Settings or contact us |
| Complain | Lodge complaint with supervisory authority | See Supplement 1, Section 1.8 |
Responding to Requests:
- We respond within 30 days
- Extension of up to 60 additional days for complex requests (with notice)
- We may verify your identity before processing
- We provide information free of charge (reasonable fees for excessive requests)
1.5 Automated Decision-Making
Article 22 Automated Decisions:
We use automated decision-making in the following ways:
| Process | Type | Impact | Safeguards |
|---|---|---|---|
| Content moderation | Automated with human review | Content removal | Appeals process |
| Spam detection | Fully automated | Account restrictions | Human review on request |
| Fraud detection | Automated with human review | Transaction blocking | Customer support review |
| Personalization | Automated | Content recommendations | You can adjust preferences |
| Age estimation | Automated with human review | Feature access | Appeals process |
Your Rights:
For decisions with legal or significant effects:
- Right to human intervention
- Right to express your point of view
- Right to contest the decision
- Contact us to exercise these rights
1.6 Data Protection Officer
DPO Contact:
| Item | Details |
|---|---|
| Name | [DPO Name or Title] |
| dpo@boba.town | |
| Address | Boba, LLC, Attn: Data Protection Officer, 1312 17th Street Unit #2635, Denver, CO 80202 |
When to Contact the DPO:
- Questions about our data protection practices
- Exercising your GDPR rights
- Concerns about how we handle your data
- Requests for information about processing
1.7 EU and UK Representatives
EU Representative (Article 27):
| Item | Details |
|---|---|
| Name | [EU Representative Name/Company] |
| Address | [EU Representative Address] |
| [EU Representative Email] | |
| Country | [EU Member State] |
UK Representative:
| Item | Details |
|---|---|
| Name | [UK Representative Name/Company] |
| Address | [UK Representative Address] |
| [UK Representative Email] |
1.8 Supervisory Authorities
Lead Supervisory Authority:
Our lead supervisory authority is:
- [Name of Authority]
- 1312 17th Street Unit #2635, Denver, CO 80202
- [Website]
Your Right to Complain:
You have the right to lodge a complaint with:
- Your local data protection authority
- Our lead supervisory authority
- Both simultaneously
EU Member State Authorities:
| Country | Authority | Website |
|---|---|---|
| Austria | DatenschutzbehΓΆrde | dsb.gv.at |
| Belgium | AutoritΓ© de protection des donnΓ©es | dataprotectionauthority.be |
| France | CNIL | cnil.fr |
| Germany | BfDI (federal) and state authorities | bfdi.bund.de |
| Ireland | Data Protection Commission | dataprotection.ie |
| Italy | Garante | garanteprivacy.it |
| Netherlands | Autoriteit Persoonsgegevens | autoriteitpersoonsgegevens.nl |
| Spain | AEPD | aepd.es |
| [Other countries] | [Authority] | [Website] |
UK Authority:
- Information Commissioner's Office (ICO)
- ico.org.uk
- 0303 123 1113
1.9 International Transfers from EU/UK
Transfer Mechanisms:
When transferring data outside the EU/EEA/UK:
| Mechanism | Description |
|---|---|
| Standard Contractual Clauses | EU-approved contract terms |
| UK IDTA | UK-approved transfer terms |
| Adequacy decisions | Transfer to approved countries |
| EU-US Data Privacy Framework | For certified US organizations |
Obtaining Transfer Documents:
You can request copies of transfer safeguards by contacting our privacy team.
1.10 UK Age Appropriate Design Code
Compliance with the Children's Code:
For users under 18, we implement the UK Age Appropriate Design Code:
| Principle | Our Implementation |
|---|---|
| Best interests | Child's best interests are primary consideration |
| Data protection impact assessments | Conducted for features affecting children |
| Age appropriate application | Designing with children in mind |
| Transparency | Clear, age-appropriate privacy information |
| Detrimental use of data | Not using data in ways detrimental to children |
| Policies and community standards | Enforcing terms that protect children |
| Default settings | Privacy-protective defaults for children |
| Data minimization | Limiting data collection from children |
| Data sharing | Restricting sharing of children's data |
| Geolocation | Location services off by default for children |
| Parental controls | Tools for parents to manage children's accounts |
| Profiling | Limiting profiling of children |
| Nudge techniques | Not using techniques to encourage privacy-diminishing behavior |
| Connected toys/devices | N/A or applicable measures |
| Online tools | Tools to help children exercise their rights |
Supplement 2: California (CCPA/CPRA)
This supplement applies to California residents and provides additional disclosures required under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
2.1 Categories of Personal Information
Information Collected in the Past 12 Months:
| CCPA Category | Examples | Collected | Source |
|---|---|---|---|
| A. Identifiers | Name, email, username, IP address | Yes | You, automatic |
| B. Personal records | Billing address, payment info | Yes | You |
| C. Protected characteristics | Age, gender (optional) | Yes | You |
| D. Commercial information | Purchase history, products viewed | Yes | Automatic |
| E. Biometric information | Face recognition (if enabled) | Yes | You (opt-in) |
| F. Internet/network activity | Browsing history, search history | Yes | Automatic |
| G. Geolocation data | Approximate and precise location | Yes | You, automatic |
| H. Sensory data | Photos, videos, audio recordings | Yes | You |
| I. Professional/employment | Job title (optional profile) | Yes | You |
| J. Education information | Education history (optional) | Yes | You |
| K. Inferences | Preferences, characteristics | Yes | Derived |
| L. Sensitive personal information | See Supplement 2, Section 2.5 | Yes | You |
2.2 Sources of Personal Information
Categories of Sources:
| Source Category | Examples |
|---|---|
| Directly from you | Registration, content you post, purchases |
| Automatically | Device data, cookies, usage analytics |
| Third parties | Social login providers, advertising partners |
| Service providers | Payment processors, analytics providers |
| Public sources | Publicly available information |
2.3 Business Purposes for Collection
How We Use Personal Information:
| Purpose | Categories of PI Used |
|---|---|
| Providing services | A, B, D, F, G, H |
| Account management | A, B |
| Order fulfillment | A, B, D |
| Customer support | A, B, D, F |
| Analytics and improvement | A, D, F, G, K |
| Personalization | A, D, F, K |
| Marketing | A, D, F, K |
| Safety and security | A, B, D, F, G |
| Legal compliance | All categories as needed |
2.4 Disclosure and "Sale" or "Sharing" of Personal Information
Disclosure for Business Purposes:
In the past 12 months, we disclosed the following categories of PI to service providers:
| Category | Recipients |
|---|---|
| Identifiers (A) | Cloud providers, customer support, analytics |
| Commercial info (D) | Payment processors, analytics |
| Internet activity (F) | Analytics providers, security services |
| Geolocation (G) | Map providers, analytics |
"Sale" or "Sharing" of Personal Information:
Under CCPA/CPRA definitions:
| Category | Sold/Shared | Recipients | Purpose |
|---|---|---|---|
| Identifiers (A) | Shared | Advertising partners | Interest-based advertising |
| Commercial info (D) | Shared | Advertising partners | Ad measurement |
| Internet activity (F) | Shared | Advertising partners | Interest-based advertising |
| Inferences (K) | Shared | Advertising partners | Ad targeting |
Opt-Out of Sale/Sharing:
You can opt out of the sale or sharing of your personal information:
- Click "Do Not Sell or Share My Personal Information" at https://boba.town/privacy-request
- Enable Global Privacy Control (GPC) in your browser
- Settings β Privacy β Do Not Sell or Share
2.5 Sensitive Personal Information
Categories of Sensitive PI:
| Sensitive Category | Collected | Use | Your Rights |
|---|---|---|---|
| Social Security number | No | N/A | N/A |
| Driver's license/ID | Verification only | Identity verification | Limited use |
| Financial account info | Yes | Payments | Limit use |
| Precise geolocation | Yes (opt-in) | Location features | Limit use |
| Racial/ethnic origin | No | N/A | N/A |
| Religious beliefs | Optional profile | Display on profile | Limit use |
| Union membership | No | N/A | N/A |
| Genetic/health data | No | N/A | N/A |
| Sex life/orientation | Optional profile | Display on profile | Limit use |
| Biometric data | Yes (opt-in) | Face recognition | Limit use |
| Contents of communications | Yes | Service delivery | Limit use |
Right to Limit Use:
You can limit the use of sensitive personal information to what is necessary:
- Settings β Privacy β Limit Sensitive Info Use
- Contact us at privacy@boba.town
2.6 Your California Privacy Rights
CCPA/CPRA Rights:
| Right | Description | How to Exercise |
|---|---|---|
| Right to Know | Know what PI we collect, use, share | Submit request |
| Right to Access | Receive a copy of your PI | Settings β Download Data |
| Right to Delete | Request deletion of your PI | Settings β Delete Account |
| Right to Correct | Correct inaccurate PI | Edit profile or submit request |
| Right to Opt-Out | Opt out of sale/sharing | Click "Do Not Sell" link |
| Right to Limit | Limit use of sensitive PI | Settings β Limit Sensitive Info |
| Right to Non-Discrimination | No penalty for exercising rights | Automatic |
Submitting Requests:
- Online: https://boba.town/privacy-request
- Email: privacy@boba.town
- Toll-Free: [PHONE NUMBER β to be determined]
2.7 Verification Process
How We Verify Requests:
| Request Type | Verification Level |
|---|---|
| Know (categories) | Reasonable verification |
| Know (specific pieces) | Heightened verification |
| Delete | Reasonable verification |
| Correct | Reasonable verification |
Verification Methods:
- Matching information provided with account data
- Confirmation via email to registered account
- Additional documentation for heightened verification
- Knowledge-based questions
2.8 Authorized Agents
Using an Authorized Agent:
You can designate an authorized agent to submit requests on your behalf:
- Provide signed written authorization
- Agent must verify their identity
- We may contact you directly to confirm
Agent Requirements:
- Written proof of authorization
- Proof of agent's identity
- We may require direct verification with you
2.9 Financial Incentives
Incentive Programs:
[If applicable] We may offer programs that involve personal information:
| Program | What's Offered | PI Involved | Value |
|---|---|---|---|
| [Program Name] | [Description] | [Categories] | [Calculation method] |
Opting In/Out:
- Participation is optional
- You can opt out at any time
- No penalty for not participating
2.10 Retention
Retention Periods:
We retain personal information as described in Section 6. California-specific notes:
- We do not retain PI longer than reasonably necessary
- Retention periods vary by data type and purpose
- You can request deletion subject to legal exceptions
2.11 Shine the Light
California Civil Code Β§ 1798.83:
California residents may request information about disclosure of PI to third parties for direct marketing. We do not share PI with third parties for their direct marketing purposes without your consent.
2.12 Do Not Track / GPC
Global Privacy Control:
We recognize GPC signals as valid opt-out requests for:
- Sale of personal information
- Sharing for cross-context behavioral advertising
Browser Settings:
When we detect GPC:
- We treat it as opt-out of sale/sharing
- Applies to the browser/device sending the signal
- You may need to enable on each browser/device
2.13 California Age-Appropriate Design Code Act (CAADCA)
What Is the CAADCA?
The California Age-Appropriate Design Code Act requires businesses that provide online services, products, or features likely to be accessed by children (under 18) to design those services with children's well-being and privacy in mind. It is modeled after the UK Age Appropriate Design Code (Children's Code).
Our Obligations Under CAADCA:
| Requirement | Our Implementation |
|---|---|
| Data Protection Impact Assessments | We conduct DPIAs before offering any new feature, product, or service likely to be accessed by children, assessing potential harms to children arising from our data practices |
| Default high privacy settings | Privacy and safety settings are set to the most protective level by default for users under 18 |
| Age estimation | We implement age estimation measures proportionate to the risks arising from our data practices to determine whether users are children |
| No profiling by default | We do not profile children by default unless we can demonstrate that profiling is necessary to provide the specific feature and that appropriate safeguards are in place |
| No dark patterns | We do not use design features, interface elements, or language that could lead children to provide more personal information than necessary, weaken their privacy protections, or take actions contrary to their interests |
| No detrimental use | We do not use children's personal information in ways that are materially detrimental to their physical health, mental health, or well-being |
| Clear privacy information | We provide prominent, accessible, and age-appropriate privacy information for children |
| Data minimization | We limit data collection from children to what is reasonably necessary and proportionate to provide the service the child is using |
| Geolocation restrictions | We do not collect, sell, or share a child's precise geolocation data unless strictly necessary for the service, and we provide a clear signal when geolocation is being collected |
DPIA Process:
Our DPIAs for children address:
- Whether the design of the feature could harm children, including by exposing them to harmful content or contacts
- Whether the feature uses personal information in ways that could be detrimental to children
- Whether the feature uses design elements (including dark patterns) that could lead children to take actions not in their interest
- How the feature uses profiling and what safeguards are in place
DPIAs are documented, reviewed periodically, and made available to the California Attorney General upon request.
Enforcement Note:
The CAADCA is subject to ongoing legal proceedings regarding its enforceability. We implement these protections as a matter of best practice for protecting children's privacy regardless of the current enforcement status, consistent with our obligations under other children's privacy frameworks.
Supplement 3: US State Privacy Laws
This supplement applies to residents of US states with comprehensive consumer privacy laws (other than California, which is covered in Supplement 2). If you reside in one of the states listed below, the rights and obligations described in this supplement apply to you under your state's law.
3.1 Covered States and Laws
| State | Law | Abbreviation | Effective Date |
|---|---|---|---|
| Virginia | Consumer Data Protection Act | VCDPA | Jan. 1, 2023 |
| Colorado | Colorado Privacy Act | CPA | July 1, 2023 |
| Connecticut | Data Privacy Act | CTDPA | July 1, 2023 |
| Utah | Consumer Privacy Act | UCPA | Dec. 31, 2023 |
| Texas | Data Privacy and Security Act | TDPSA | July 1, 2024 |
| Oregon | Consumer Privacy Act | OCPA | July 1, 2024 |
| Montana | Consumer Data Privacy Act | MCDPA | Oct. 1, 2024 |
| Delaware | Personal Data Privacy Act | DPDPA | Jan. 1, 2025 |
| Iowa | Consumer Data Protection Act | ICDPA | Jan. 1, 2025 |
| Nebraska | Data Privacy Act | NDPA | Jan. 1, 2025 |
| New Hampshire | Privacy Act | NHPA | Jan. 1, 2025 |
| New Jersey | Data Privacy Act | NJDPA | Jan. 15, 2025 |
| Tennessee | Information Protection Act | TIPA | July 1, 2025 |
| Minnesota | Consumer Data Privacy Act | MCDPA-MN | July 31, 2025 |
| Maryland | Online Data Privacy Act | MODPA | Oct. 1, 2025 |
| Indiana | Consumer Data Protection Act | INCDPA | Jan. 1, 2026 |
| Kentucky | Consumer Data Protection Act | KCDPA | Jan. 1, 2026 |
| Rhode Island | Data Transparency and Privacy Protection Act | RIDTPPA | Jan. 1, 2026 |
[EXTENSIBILITY: Additional states will be added as their laws take effect. This table should be reviewed quarterly.]
3.2 Your Rights by State
Most covered states provide a substantially similar set of consumer privacy rights. The table below shows which rights are available in each state. All rights are subject to certain exceptions permitted by the applicable law.
| Right | VA | CO | CT | UT | TX | OR | MT | DE | IA | NE | NH | NJ | TN | MN | MD | IN | KY | RI |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Access / Confirm processing | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β |
| Correction | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β |
| Deletion | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β |
| Data portability | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β |
| Opt-out: targeted advertising | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β |
| Opt-out: sale of personal data | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β |
| Opt-out: profiling | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β |
| Right to list of third parties | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β | β |
"β" indicates the right is not explicitly provided under that state's law.
3.3 Exercising Your Rights
How to Submit Requests:
Regardless of your state, you may exercise your rights through the following channels:
- Online: https://boba.town/privacy-request
- Email: privacy@boba.town
- Toll-Free (if applicable): [PHONE NUMBER β to be determined]
Response Timeframes:
| States | Initial Response | Extension |
|---|---|---|
| VA, CO, CT, UT, TX, OR, MT, DE, NE, NH, NJ, TN, MN, MD, IN, KY, RI | 45 days | Up to 45 additional days with notice |
| Iowa | 90 days | None specified |
Verification:
We will verify your identity before fulfilling requests. This may involve matching information you provide against our records, or requesting additional documentation. We will not fulfill a request if we cannot verify your identity to a reasonable degree of certainty.
3.4 Appeals
If we decline your request (in whole or in part), most state laws provide a right to appeal.
| States | Appeal Window | Our Response Deadline |
|---|---|---|
| VA, TX, OR, MT, DE, NE, NH, NJ, TN, MN, MD, IN, KY, RI | Per state law | 60 days |
| CO, CT | 45 days from denial | 45 days |
| UT, IA | No statutory appeal right | N/A |
How to Appeal:
- Email: privacy@boba.town (include "APPEAL" in subject line)
- Online: https://boba.town/appeal
If your appeal is denied and your state's law permits it, we will provide you with instructions for contacting your state's Attorney General or relevant enforcement authority.
3.5 Sensitive Data
Most covered states require opt-in consent before processing certain categories of sensitive data. We obtain consent before processing the following, where required by your state's law:
- Racial or ethnic origin
- Religious beliefs
- Health diagnosis or condition
- Sexual orientation or sex life
- Citizenship or immigration status
- Genetic data
- Biometric data used for identification
- Precise geolocation data
- Personal data of known children
- Contents of private communications (where we are not the intended recipient)
State-Specific Notes:
- Oregon includes status as transgender or nonbinary as sensitive data
- Maryland includes gender identity as sensitive data and applies heightened data minimization requirements to all sensitive data processing
- Connecticut and Colorado include children's data as a sensitive data category
3.6 Universal Opt-Out Mechanisms
Several states require us to recognize universal opt-out signals such as Global Privacy Control (GPC). We honor GPC and similar browser-based opt-out signals as valid requests to opt out of targeted advertising and the sale of personal data.
| Requirement | States |
|---|---|
| Must honor universal opt-out (e.g., GPC) | CO, CT, TX, OR, MT, DE, NE, NH, NJ, MN, MD |
| Not required by statute (but we honor voluntarily) | VA, UT, IA, TN, IN, KY, RI |
When we detect a GPC signal:
- We treat it as a valid opt-out of the sale of personal data and targeted advertising
- The opt-out applies to the browser or device sending the signal
- You may need to enable GPC on each browser and device you use
- GPC does not affect processing for other purposes (such as providing our services)
3.7 Notable State-Specific Provisions
Maryland (MODPA):
- Applies heightened data minimization requirements: we may only collect and process personal data that is reasonably necessary and proportionate to provide or maintain the specific service or product the consumer requested
- Prohibits the sale of sensitive data entirely (not just an opt-out right)
- Prohibits targeted advertising directed at consumers known to be under 18 years of age
Oregon (OCPA):
- Grants the right to obtain a list of specific third parties (not just categories) to whom we have disclosed personal data
- Applies to nonprofit organizations in addition to for-profit businesses
Minnesota (MCDPA-MN):
- Grants the right to obtain a list of specific third parties to whom personal data has been disclosed
- Includes profiling assessment requirements
Texas (TDPSA):
- Broad applicability with no revenue threshold (unlike most other states)
- Includes a 30-day cure period for violations
3.8 Children and Teen Privacy by State
Several state privacy laws include provisions specific to minors, beyond the general children's privacy protections described in Core Policy Section 9.
| Provision | Applicable States |
|---|---|
| Consent required for processing data of known children (under 13) | VA, CO, CT, TX, OR, MT, DE, NE, NH, NJ, TN, MN, MD, IN, KY, RI |
| Prohibition on targeted advertising to minors under 18 | MD |
| Heightened protections for teens (13-17) | CT, DE, MD, MN |
| Opt-in consent for sale of teen data | CT, DE |
Supplement 4: Brazil (LGPD)
This supplement applies to individuals in Brazil under the Lei Geral de ProteΓ§Γ£o de Dados (LGPD).
4.1 Data Controller
Controller: Boba, LLC Contact: privacy@boba.town DPO: [DPO Name], dpo@boba.town
4.2 Legal Bases (LGPD)
| Purpose | Legal Basis |
|---|---|
| Providing services | Contract performance |
| Safety and security | Legitimate interests |
| Legal compliance | Legal obligation |
| Marketing (with consent) | Consent |
| Analytics | Legitimate interests |
4.3 Your LGPD Rights
| Right | Description |
|---|---|
| Confirmation | Confirm if we process your data |
| Access | Access your personal data |
| Correction | Correct incomplete or inaccurate data |
| Anonymization/blocking/deletion | For unnecessary or excessive data |
| Portability | Transfer to another service provider |
| Deletion | Delete data processed with consent |
| Information about sharing | Know who we share data with |
| Revocation of consent | Withdraw consent |
| Opposition | Object to non-compliant processing |
4.4 Exercising Rights
- Email: privacy@boba.town
- We respond within 15 days
4.5 ANPD
You may file complaints with:
- Autoridade Nacional de ProteΓ§Γ£o de Dados (ANPD)
- gov.br/anpd
Supplement 5: Canada (PIPEDA)
This supplement applies to individuals in Canada under the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial laws.
5.1 Accountability
Privacy Officer:
- Email: privacy@boba.town
- We are accountable for personal information in our control
5.2 Consent
We obtain meaningful consent for collection, use, and disclosure:
- Express consent for sensitive information
- Implied consent for less sensitive purposes
- You may withdraw consent (subject to legal/contractual restrictions)
5.3 Your PIPEDA Rights
| Right | Description |
|---|---|
| Access | Access your personal information |
| Correction | Correct inaccuracies |
| Withdraw consent | Revoke previously given consent |
| Complain | Lodge complaint with the OPC |
5.4 Complaints
Office of the Privacy Commissioner of Canada:
- priv.gc.ca
- 1-800-282-1376
Provincial Commissioners:
- Alberta: oipc.ab.ca
- British Columbia: oipc.bc.ca
- Quebec: cai.gouv.qc.ca
Supplement 6: Australia
This supplement applies to individuals in Australia under the Privacy Act 1988 and Australian Privacy Principles (APPs).
6.1 Collection Notice
We collect personal information:
- Directly from you
- From your use of our services
- From third parties (where permitted)
6.2 Your Australian Rights
| Right | Description |
|---|---|
| Access | Access your personal information |
| Correction | Correct inaccurate information |
| Complain | Lodge complaint with us or the OAIC |
6.3 Complaints
Our Process:
- Contact privacy@boba.town
- We investigate within 30 days
- We respond with outcome
OAIC:
If unsatisfied:
- Office of the Australian Information Commissioner
- oaic.gov.au
- 1300 363 992
6.4 Overseas Disclosure
We may disclose personal information overseas:
- To our service providers
- Subject to appropriate safeguards
- See Section 8 for details
Supplement 7: Japan
This supplement applies to individuals in Japan under the Act on the Protection of Personal Information (APPI).
7.1 Business Operator
Name: Boba, LLC Representative: [Representative Name] Contact: privacy@boba.town
7.2 Purpose of Use
We use personal information for purposes specified in this Privacy Policy. Any new purposes will be notified.
7.3 Your Rights
| Right | Description |
|---|---|
| Disclosure | Request disclosure of retained personal data |
| Correction | Request correction of inaccurate data |
| Cessation | Request cessation of use or provision |
| Deletion | Request deletion in certain circumstances |
7.4 Third-Party Provision
We may provide personal information to third parties:
- With your consent
- As permitted by law
- To service providers under appropriate agreements
7.5 Cross-Border Transfer
For transfers outside Japan, we ensure adequate protection through:
- Contractual measures
- Verification of recipient's data protection systems
- Your consent where required
Supplement 8: South Korea
This supplement applies to individuals in South Korea under the Personal Information Protection Act (PIPA).
8.1 Personal Information Controller
Controller: Boba, LLC Contact: privacy@boba.town CPO: [CPO Name and Title]
8.2 Collection and Use
| Item | Details |
|---|---|
| Purpose of collection | As described in Privacy Policy |
| Items collected | As listed in Section 2 |
| Retention period | As described in Section 6 |
| Right to refuse | You may refuse; may limit service access |
8.3 Your Rights
| Right | Description |
|---|---|
| Access | Access your personal information |
| Correction | Correct inaccurate information |
| Deletion | Request deletion |
| Suspension | Suspend processing |
8.4 Children
For children under 14, we obtain consent from legal representatives.
8.5 Complaints
Personal Information Protection Commission (PIPC):
- pipc.go.kr
Supplement 9: India (DPDPA)
This supplement applies to individuals in India under the Digital Personal Data Protection Act, 2023 (DPDPA).
9.1 Data Fiduciary
Data Fiduciary: Boba, LLC Contact: privacy@boba.town Grievance Officer: [Grievance Officer Name], privacy@boba.town
9.2 Legal Basis
We process personal data on the basis of consent given freely, with specificity, and in an informed and unconditional manner, or as otherwise permitted under the DPDPA (compliance with law, voluntary provision for specified purposes, employment, medical emergency, or public interest).
9.3 Your DPDPA Rights
| Right | Description |
|---|---|
| Confirmation and access | Confirm processing and obtain a summary of your data |
| Correction | Correct inaccurate or incomplete personal data |
| Erasure | Erase data no longer necessary for the stated purpose |
| Grievance redressal | File a grievance with our Grievance Officer |
| Nomination | Nominate an individual to exercise your rights in case of death or incapacity |
9.4 Children
For individuals under 18, we obtain verifiable consent from a parent or guardian. We do not engage in tracking, behavioral monitoring, or targeted advertising directed at children.
9.5 Exercising Rights
- Email: privacy@boba.town
- We respond within a reasonable time, as prescribed by the DPDPA rules
9.6 Data Protection Board of India
You may file complaints with:
- Data Protection Board of India (DPBI)
- dpdpa.gov.in (once operational)
Part 3 Version 1.0.0
Last Updated: [Date]
Version 2.2.0
Appendix: Document History
| Version | Date | Summary |
|---|---|---|
| 2.2.0 | [Date] | Added Regional Supplements 1-8; consolidated US state privacy laws into single supplement |
| 2.1.0 | [Date] | Added Feature-Specific Addendums 1-8 |
| 2.0.0 | [Date] | Comprehensive Privacy Policy with all sections 1-11 |
| 1.0.0 | [Date] | Initial Privacy Policy |
Β© [Year] Boba, LLC. All rights reserved.